Starbucks

9615 E Old Spanish Trail, Tucson
(520) 296-4290

Recent Reviews

Andrea Monreal

This location is horrible! The staff is rude and i waited in the drive through for over 15 minutes just get my drink wrong!!!!!! Definitely would not recommend this location!!! Heading to Dutchbros where the staff is always nice and never get my order wrong !!!!!!!!

Charles Williams

This location is now closed. The new one is across the street near the Fry's food store. Too bad cause this Starbucks was nice to lounge in.

Raphaelle Guinanao

Probably my favorite Starbucks. Went here with family most nights. They have board games, cards, and friendly staff.

Zach Wulf- American Patriot

Not gonna waste my breath on the guy......

cathy kluck

Always delicious!! Love the frozen salted caramel frappuccino!!!

Brenda Neuman Feller

Awesome Baristas and they are very kind

Bonnie Hinds

I love that they know me, say hello and sincerely care about their customers. Truly awesome location.

Semper Fi

Dont know what happened, this place use to have great baristas and customer service. Now a certain barista treat certain customers differently while she gossips the entire time. Guess we can't ask for refills anymore without getting an attitude. Learn how to ask the question correctly the 1st time like they use to. Dont get mad I answered your question when you asked the wrong question to begin with.

Cruz Petersdorff

I went to this location this afternoon before work. When I got in line there was a young woman at the counter: she didn’t say hello or anything she just asked me what I wanted. After giving her my drink order she said anything else with a sigh like I was inconveniencing her. The phone rang while she was helping me and she answered it completely disregarding me. Handed me 3 and some change didn’t say thank you or have a nice day. Nada. Then when she gave me my food order she shouted my name and my order threw my food on the counter and rushed over to help the next customer. My drink was amazing as usual but I don’t just go to Starbucks for the coffee but the experience. I was a partner at Starbucks for over 10 years so I know the expectation when it comes to giving legendary service. I was having a bad day so I thought some coffee would turn my day around but I just left more upset: I usually am not the type to complain but I took her treatment personally. I hope her day gets better…..

Cheryl Carter

Best team, makes the best coffees and knows thier customers when they walk in the door

Lesley Cook

This place is always hopping with cyclists stopping in after a ride, people out shopping, etc. Your order is up quickly and the customer service is always super friendly.

Amy C.

Very rude employees. Stood there 10 minutes waiting for our drinks. They never called out my name and I could not see their counter as it was blocked from where I was standing. When I told them I was frustrated that they didn't bother to call my name (as is customary) neither employee even responded. RUDE. Additionally, when you have 3 employees working and a long line of people it's extremely poor management to have only one making coffee. Skip this place. They are unprofessional and completely inept.

Marlene Riggs

Usually busy Starbucks close to my home. Great service and friendly employees.

Aaron Moya

Excellent staff and delicious drinks! The cashier helped me determine that dark mode was not allowing the barcode scan in-app, awesome! Merry Holidays!

Dina Farmer

Staff was totally amazing an kind. Found my you are here mug here. Best Caramel Brulee Latte here! Nice and clean store. Very impressed!

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