The food and service are typically wonderful, and the staff is always friendly and efficient.
I usually visit on weekdays, but for a special brunch I chose to bring my family to experience some of the best food in Tucson. Our server, Ryan, was very friendly and tried her best to ensure we had a great time, but a very busy kitchen had us waiting an unusually long time. After our server had stopped by about 3 or 4 times to assure us our order would be out shortly, but at around 45 minutes we still hadn’t received our orders.
The food came out at around 55 minutes, and I asked to see the manager. I explained that even with good communication from our server, the experience had fallen short of my past experience and expectations. The manager then proceeded to throw her server under the bus and claimed that perhaps the server (Ryan) had failed to put the order in in a timely fashion. It was extremely unprofessional of her to blame her server, and I shared my feelings with her. No apologies were offered, and when my check arrived there were no accommodations made for the poor experience.
When a manager receives a complaint, the right thing to do is to offer an apology and assurance that the restaurant will do better.
This latest experience was a miss, from a restaurant with an otherwise stellar history of great meals and service. This will certainly not be my last visit, but I will expect better from Toast 101 next time.
Atmosphere: 5
Food: 5
Service: 5
Jaden Rudolph
Always love
Atmosphere: 5
Food: 5
Service: 5
sarah richardson
Thank you so much for taking care of us Ally.
Atmosphere: 5
Food: 5
Service: 5
Megan Carlisle
Toast 101 definitely caters to the Instagram crowd, but the food holds its own. We ordered the veggie skillet/hash and chicken + waffles. Both were delicious and our server was very attentive. The only negative was someone was mopping the floor while we were there and the strong smell of clearer was overwhelming.
Atmosphere: 5
Food: 4
Service: 5
Lyndsey Lopez
Food was delicious! The portions are huge and very worth the price too. Drinks are great, I love the plating :) Our server was very attentive and nice as well.
Atmosphere: 5
Food: 5
Service: 5
gftaz
Was charged twice for breakfast, reached out and left messages from the manager and never heard back. The food was not worth the $100 I ended up paying for two people’s breakfast. Will not be going back.
Food: 2
Service: 1
AliRan Giasson
First time ever being here and was definitely very unpleased with the service and food. Very pricey, for the very poor quality of service. I will never return to this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Jason F
Great food. Friendly atmosphere. Quick service
Atmosphere: 5
Food: 5
Service: 5
Nicole Dowding
There was a slight wait for someone to notice my friend and I were there, but once we were noticed we receive very prompt, friendly, accurate service :)
Atmosphere: 5
Food: 5
Service: 5
Bill Francart
Good breakfast selections, a bit pricey, but we'll cooked with great presentation
Walked right in, seated right away, staff was welcoming and quick with coffee and my order, a little too quick. I ordered one of the skillet scrambles with chicken fried steak and 2 eggs over easy. It came already cut into small pieces (OK, I expected an actual steak, but ok). The eggs were grossly under cooked. Like they had been dropped in the pan and instantly flipped before the whites even set. Over easy is runny yolk not runny whites. The potatoes were cold and the gravy was an ugly gray, no flavor. I waited a good while for the waitress to come back, drank ¾ of my coffee before she returned. Granted, it was busy in there but not slamming. I sent my order back. The replacement came out much better. But still no flavor, except for the roasted jalapeño on the side. The staff is nice and the coffee is decent.
Atmosphere: 5
Food: 4
Service: 4
John Whitby
This place, portions are HUGE! and very tasty. Bring your appetite and friends and get a bacon and pancake flight! Don't skip this place it's awesome!
Atmosphere: 5
Food: 5
Service: 5
Diana Lopez
Wide selection of breakfasts and drinks. Food is delicious. Service is very good. Sometimes you have to wait for seating because they're busy.
Atmosphere: 5
Food: 5
Service: 5
Plant
This is easily my new favorite breakfast place the service was impeccable the toast, best I’ve ever had, and everyone else melted at they’re food
Atmosphere: 5
Food: 5
Service: 5
Loyal Praxis
Our family went here today and had such a amazing experience. I can see why there was a 25 minute wait, but its soooo worth it. The service is kind and genuine; not to mention extremely fast. I was blown away by how quickly our party of 5s food came out. At first I thought they had the wrong table it was so quick!! The menu is amazing with so much to choose from and our table had quite the variation of entrees. I got the carnita breakfast and I am not exaggerating when I say its the BEST food ive EVER had from anywhere. Everyone loved their meals but I say choose the carnitas, youre welcome!! Thank you, Jordan for making our visit so nice. Definitely genuine and extremely good service.
The food and service are typically wonderful, and the staff is always friendly and efficient.
I usually visit on weekdays, but for a special brunch I chose to bring my family to experience some of the best food in Tucson. Our server, Ryan, was very friendly and tried her best to ensure we had a great time, but a very busy kitchen had us waiting an unusually long time. After our server had stopped by about 3 or 4 times to assure us our order would be out shortly, but at around 45 minutes we still hadn’t received our orders.
The food came out at around 55 minutes, and I asked to see the manager. I explained that even with good communication from our server, the experience had fallen short of my past experience and expectations. The manager then proceeded to throw her server under the bus and claimed that perhaps the server (Ryan) had failed to put the order in in a timely fashion. It was extremely unprofessional of her to blame her server, and I shared my feelings with her. No apologies were offered, and when my check arrived there were no accommodations made for the poor experience.
When a manager receives a complaint, the right thing to do is to offer an apology and assurance that the restaurant will do better.
This latest experience was a miss, from a restaurant with an otherwise stellar history of great meals and service. This will certainly not be my last visit, but I will expect better from Toast 101 next time.
Atmosphere: 5
Food: 5
Service: 5
Always love
Atmosphere: 5
Food: 5
Service: 5
Thank you so much for taking care of us Ally.
Atmosphere: 5
Food: 5
Service: 5
Toast 101 definitely caters to the Instagram crowd, but the food holds its own. We ordered the veggie skillet/hash and chicken + waffles. Both were delicious and our server was very attentive. The only negative was someone was mopping the floor while we were there and the strong smell of clearer was overwhelming.
Atmosphere: 5
Food: 4
Service: 5
Food was delicious! The portions are huge and very worth the price too. Drinks are great, I love the plating :) Our server was very attentive and nice as well.
Atmosphere: 5
Food: 5
Service: 5
Was charged twice for breakfast, reached out and left messages from the manager and never heard back. The food was not worth the $100 I ended up paying for two people’s breakfast. Will not be going back.
Food: 2
Service: 1
First time ever being here and was definitely very unpleased with the service and food. Very pricey, for the very poor quality of service. I will never return to this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Great food. Friendly atmosphere. Quick service
Atmosphere: 5
Food: 5
Service: 5
There was a slight wait for someone to notice my friend and I were there, but once we were noticed we receive very prompt, friendly, accurate service :)
Atmosphere: 5
Food: 5
Service: 5
Good breakfast selections, a bit pricey, but we'll cooked with great presentation
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Walked right in, seated right away, staff was welcoming and quick with coffee and my order, a little too quick. I ordered one of the skillet scrambles with chicken fried steak and 2 eggs over easy. It came already cut into small pieces (OK, I expected an actual steak, but ok). The eggs were grossly under cooked. Like they had been dropped in the pan and instantly flipped before the whites even set. Over easy is runny yolk not runny whites. The potatoes were cold and the gravy was an ugly gray, no flavor. I waited a good while for the waitress to come back, drank ¾ of my coffee before she returned. Granted, it was busy in there but not slamming. I sent my order back. The replacement came out much better. But still no flavor, except for the roasted jalapeño on the side. The staff is nice and the coffee is decent.
Atmosphere: 5
Food: 4
Service: 4
This place, portions are HUGE! and very tasty. Bring your appetite and friends and get a bacon and pancake flight! Don't skip this place it's awesome!
Atmosphere: 5
Food: 5
Service: 5
Wide selection of breakfasts and drinks. Food is delicious. Service is very good. Sometimes you have to wait for seating because they're busy.
Atmosphere: 5
Food: 5
Service: 5
This is easily my new favorite breakfast place the service was impeccable the toast, best I’ve ever had, and everyone else melted at they’re food
Atmosphere: 5
Food: 5
Service: 5
Our family went here today and had such a amazing experience. I can see why there was a 25 minute wait, but its soooo worth it. The service is kind and genuine; not to mention extremely fast. I was blown away by how quickly our party of 5s food came out. At first I thought they had the wrong table it was so quick!! The menu is amazing with so much to choose from and our table had quite the variation of entrees. I got the carnita breakfast and I am not exaggerating when I say its the BEST food ive EVER had from anywhere. Everyone loved their meals but I say choose the carnitas, youre welcome!! Thank you, Jordan for making our visit so nice. Definitely genuine and extremely good service.
Atmosphere: 5
Food: 5
Service: 5
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