Wetzel's Pretzels

4500 N Oracle Rd, Tucson
(520) 408-8065

Recent Reviews

Alexis Gomes

Keith was very rude when I asked for assistance with my birthday gift. I was told to wait in about a 30 minute line after being given incorrect information that ended up being invalid for the day. I wasted time on my birthday and I was treated so poorly

CARMEN GUADALUPE REYNA PRADO

Very tasty

Illiana Wilson

Keith had amazing customer service, he was so upbeat and kind definitely made my experience better and the pretzels were delicious!! Thank u Keith GIVE THAT MAN A RAISE!!

Thomas M.

Pretzels are good service was fine but the price of a smaller than standard cup of icing is ridiculous

Miguel Santa Cruz

Gotta try the Boba mango!

Brandon Rollman

It all started well when I went to buy the pizza bites. They soon tried to force me in to buying twice as much as I asked. Once I sat down to eat them I immediately sensed sim strange. While each bite was only 1/8 pound I feel like I gained 18 pounds. I don’t know what to do I feel so sick. I am writing this review on the toilet and I don’t know how this will end but probably don’t come here if you like your body intact.

Mohammed Hourani

Mmmm??

Howard Wilcox

They have 4 people making pretzels and no one selling the ones that were already made for 15 minutes. The manager needs to train them in multitasking and planning. Waited 25 minutes for a pretzel that was already made and old. Grrr. The do have the quality cheese, unlike the other pretzel place in the mall. Photo of unnecessary line.

Rude Artichoke

I got the pretzel bites and cheddar cheese and a hot dog in bread. The pretzels were pretty good, but greasy. The hot dog bread was burned. Won't go there again.

하면된다

Soooooo gooood!

Brayam Smith Panduro

I'll give one star this time. I always stop by when I come to town and visit my fam. I was very disappointed with customer service. The staff were very rude (cashier) ill say far from good customer service. Gal touched my pretzel ? bag right before giving my change, not wearing gloves, very disturbing. Not coming back.

Andrea Castillo

Horrible horrible customer service, the young man working there seemed annoyed I disrupted his conversation. The employees we’re standing around. I asked for 2 mini pizza meals & I asked for the 2 lemonade drinks & he asked me annoyed “you wanted the meals”. Never once asked for sauce, so I had to buy them. Will not be buying from here again.

Karen L.

I got the pretzel bites and cheddar cheese and a hot dog in bread. The pretzels were pretty good, but greasy. The hot dog bread was burned. Won't go there again.

MARTIN GAEL MUÑOZ ESPINOZA

Such a terrible place, never going again, first of all the manager was rude she should not be working there, extremely poor costumer service, if I could rate this 0 stars I would, + they need to replace the whole Staff, especially the manager, get someone that actually knows how to do the Job

Jaxon C.

Such a terrible place, never going again, first of all the manager was rude she should not be working there, extremely poor costumer service, if I could rate this 0 stars I would, + they need to replace the whole Staff, especially the manager, get someone that actually knows how to do the Job.

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