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“I ordered my meal on the app for the first time. When I set it up, I thought the order went through, but later, I saw it didn't. So I reordered it but made a couple of mistakes. I forgot to add the cheese again, plus no mayo, onions, or pickles, and add mustard. Then it wasn't busy as only one customer in store. So when I got my food, I noticed they already had the fries in the tray, and I was waiting 15 minutes for my burger, which it shouldn't have been that long. So yes, the fries were cold when I got them. Maybe next time I go, I will go when busy or be like a lady that came in shortly after I got my food and order fries with no salt. They then had to make fries, and they were hot that time.“
“Attention CEO or head manager of Burger King… We are writing to you today, to highly commend An amazing professional at the Sumas Burger King in Abbotsford, British Columbia… we would appreciate you giving this great professional named Veer, The highest respect and commendations for executing an order for me and my son.
I called there with special instructions, because my son had a serious operation on his throat and I had to get the food made a specific way…Veer was caring, professional, and so much more and he absolutely represented Burger King to the highest degree… going above and beyond, in excellence! I used to be a mystery shopper, assessing restaurants and businesses, therefore this is very important to me with our sensitive situation.
We definitely need more professionals delivering excellence in Customer Service, caring and listening to a customers needs… We appreciate you Veer… thank you for making sure that my sons food today and my whoppers, were made exactly the way that we requested… Kudos!!!
Dietary restrictions: Vere was absolutely amazing, such a great professional who cared about the recent operation that my son had an operation his throat and he followed the special instructions, exactly as requested… I highly recommend Burger King, especially because of an amazing professional such as this great man!“