Starbucks Coffee Company
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Starbucks Reviews
117 ratings
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rlly good drinks
During a recent visit to Starbucks at Sevenoaks, I witnessed something that truly touched my heart and showed me what exceptional customer service looks like.
While I was waiting for my drink, I noticed Bhawani cleaning tables, greeting customers with a smile, and checking in to make sure everyone was enjoying their visit. She wasn't just doing her job—she was genuinely connecting with people and making them feel welcome.
What happened next really stood out...read full review
While I was waiting for my drink, I noticed Bhawani cleaning tables, greeting customers with a smile, and checking in to make sure everyone was enjoying their visit. She wasn't just doing her job—she was genuinely connecting with people and making them feel welcome.
What happened next really stood out...read full review
I would like to recognize Bhawani at Starbucks for her exceptional customer service and positive attitude. Every time I visit, she is friendly, welcoming, and genuinely cares about creating a great experience for customers.
What stands out most is her dedication and professionalism. She works hard, stays positive even during busy times, and always makes customers feel valued. Her warm smile, attention to detail, and willingness to go above and beyond truly make a difference.
Bhawani...read full review
What stands out most is her dedication and professionalism. She works hard, stays positive even during busy times, and always makes customers feel valued. Her warm smile, attention to detail, and willingness to go above and beyond truly make a difference.
Bhawani...read full review
Hours
| Monday | 6AM - 7PM |
| Tuesday | 6AM - 7PM |
| Wednesday | 7AM - 7PM |
| Thursday | 6AM - 9PM |
| Friday | 6AM - 9PM |
| Saturday | 7AM - 7:30PM |
| Sunday | 7AM - 7PM |
Starbucks Coffee Company offers a warm and welcoming environment, where customer service and attention to detail are highly valued. Many staff members go above and beyond to ensure a positive experience. For example, one employee named Bhavani is praised for her exceptional service, preparing drinks exactly to customers’ preferences, engaging warmly with everyone, and creating a lively, joyful atmosphere. She is attentive, sometimes even dancing or playing games with children, and consistently checks on customers by offering water, refills, and treats like warming up a chocolate chunk cookie. Her dedication elevates the entire store experience, making her a true asset to the team.
Another staff member, Emily, is recognized for her kindness and genuine care, always greeting customers with a warm smile and going out of her way to make each visit special. She creates a bright and friendly atmosphere, making customers feel valued and appreciated. Customers also note the familiarity, as staff members remember their names and orders, adding a personal touch to each visit.
However, not all experiences are perfect. One customer mentioned a short and somewhat rude interaction with a lady behind the coffee machines, which contrasted with the high level of service from others. Despite this, the overall atmosphere remains positive, with many appreciating the kindness, patience, and effort of the staff.
In summary, Starbucks in this location is known for its friendly, attentive staff who create a welcoming and lively environment, making each visit enjoyable and memorable.