Starbucks Coffee Company

$ • Coffee Shops

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About Starbucks

Starbucks Coffee Company receives mixed reviews. The coffee and drinks are often praised as excellent and always on point. However, service is inconsistent. Staff are described as busy but sometimes rude and impatient, with orders being made incorrectly or arriving very late. Mobile and in-person orders can be extremely slow, with long waits. Specific items like the caramel macchiato are enjoyed, but food such as the mozza sundried tomato sandwich is criticized for poor quality. The atmosphere is sometimes impacted by music that is too loud. Due to these service issues, some customers state they will not return to this location.

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Starbucks Reviews

3.8
130 ratings
5
34%
4
5%
3
14%
2
5%
1
42%
Food
3.7
Atmosphere
3.8
Service
3.6

Share your opinion about Starbucks Coffee Company

Busy! I love Starbucks but I find that they are always understaffed at my local locations. Staff were okay. My pecan latte was tasty.
I ordered a drink at a Starbucks in Chilliwack but I didn’t get to try it until we were already closer to home. Unfortunately, it didn’t taste right, it was extremely bitter so I called this location to ask if they could remake it. The employee was more than happy to accommodate my request & I was shocked. I ordered a PSL Frappuccino with three extra pumps of sauce, and it turned out so good! It was exactly how I wanted it. I order this drink often so I really appreciate...read full review
The bartenders are nice. Good location but it's the only Starbucks shop of which the washrooms are locked. Anytime, customers want to use washrooms, we need to wait for them to open. If they're not busy, that's ok, but as they're always busy, we feel like we bother them. It should be solved.

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Hours

Monday 5AM - 8PM
Tuesday 5AM - 8PM
Wednesday 5AM - 8PM
Thursday 5AM - 8PM
Friday 5AM - 8PM
Saturday 5:30AM - 7:30PM
Sunday 5:30AM - 7:30PM
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