I thought this is a Chongqing franchise but apparently it's a standalone unrelated restaurant. The food left me so disappointed
dorsa xd
Me and my dawg was out to get some munch came upon this dusty place and saw some jits then dipped looked mid from the outside tho you’ll be ight if you go thoDietary restrictions: No dawg food.
Nick Smith
Awful... just awful.1. Ordered some dimsum. Told me that they were out of shrimp dumplings and to come back in 10 minutes even though I was eating in and could wait.2. They've changed how some of their items are produced. Pork and shrimp dumplings are now made with sinewy, tough, roughly chopped pieces of pork. Very difficult to eat. Shrimp dumplings used to be 70% shrimp, 30% wrapper. They flipped them around.3. They clearly don't get enough business because the deep fried taro dumpling and daikon cake were clearly re-fried.4. Their tables are STICKY. Asked them to wipe one down and they handed me some napkins to do it myself. Did it myself. Turns out the stickiness is a result of poorly maintained tables as wiping them down did nothing. All of them need to be refinished.5. Asked for a Coke. They pointed to the display of pop buried in ice beside the cashier. Apparently, they carry a variety of Cokes with no sugar but not actual Coke.You have to be pretty special to serve a meal that's so bad that it makes the customer want to immediately end their entire trip to the mall.
Hanif Jiwani
I have been to this location twice now and been very disappointed.I have been a customer at the other 3 locations . Burnaby, vancouver, and Surrey locations for years and enjoyed their food and service however this location lacks service and quality both. Its a shame that one location is not equivalent to the service and quality expected. Our food was so hot and spicy that it literally was not edible and they would do nothing to correct their mistake. when my girlfriend complained the lady manager started crying? Anyway we will not be patrons and unfortunately not eat here. Buyer beware. Just giving it a star because i have to.
Sip G
Love the other restaurants so I had high hopes. But the food is not the same quality and the service is terrible as well. Would not go back. The Commercial and Surrey locations are much better!
Just terrible…
I thought this is a Chongqing franchise but apparently it's a standalone unrelated restaurant. The food left me so disappointed
Me and my dawg was out to get some munch came upon this dusty place and saw some jits then dipped looked mid from the outside tho you’ll be ight if you go thoDietary restrictions: No dawg food.
Awful... just awful.1. Ordered some dimsum. Told me that they were out of shrimp dumplings and to come back in 10 minutes even though I was eating in and could wait.2. They've changed how some of their items are produced. Pork and shrimp dumplings are now made with sinewy, tough, roughly chopped pieces of pork. Very difficult to eat. Shrimp dumplings used to be 70% shrimp, 30% wrapper. They flipped them around.3. They clearly don't get enough business because the deep fried taro dumpling and daikon cake were clearly re-fried.4. Their tables are STICKY. Asked them to wipe one down and they handed me some napkins to do it myself. Did it myself. Turns out the stickiness is a result of poorly maintained tables as wiping them down did nothing. All of them need to be refinished.5. Asked for a Coke. They pointed to the display of pop buried in ice beside the cashier. Apparently, they carry a variety of Cokes with no sugar but not actual Coke.You have to be pretty special to serve a meal that's so bad that it makes the customer want to immediately end their entire trip to the mall.
I have been to this location twice now and been very disappointed.I have been a customer at the other 3 locations . Burnaby, vancouver, and Surrey locations for years and enjoyed their food and service however this location lacks service and quality both. Its a shame that one location is not equivalent to the service and quality expected. Our food was so hot and spicy that it literally was not edible and they would do nothing to correct their mistake. when my girlfriend complained the lady manager started crying? Anyway we will not be patrons and unfortunately not eat here. Buyer beware. Just giving it a star because i have to.
Love the other restaurants so I had high hopes. But the food is not the same quality and the service is terrible as well. Would not go back. The Commercial and Surrey locations are much better!
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