Jugo Juice
9855 Austin Rd #742K, Burnaby
(604) 568-2007
Recent Reviews
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The smoothy was very watered down and the contents just separated. Haven’t had this issue in other locations. Also the lady wasn’t professional, rather was rude.
Atmosphere: 2
Food: 1
Service: 1
Staff is friendly and the smoothie is good!
I was there to redeem my free smoothie and a South Asian lady worker said the scanner isn't working, even if the red light is blinking. Eventually it worked. If you get some worker says like this, just let them try it, I feel like they lie for no reason, what a shame!
Service: 1
The lady working here today was so perfect and willing to do a complicated custom smoothie bowl order with so much love, patience and understanding and explained everything so well. I hope she'll always be there to nourish other souls with the good products here who know how to appreciate this place the way it deserves to be
Atmosphere: 5
Food: 5
Service: 5
The worker was talking on the phone with speaker phone. But i tried to make a order still.
But she didnt care. Usually the workers here were on the phone with speaker phone or earbuds on. The service is terrible.
The smoothie we ordered did not taste right. Very watery and clearly wasn't made properly. Was too far to go back and complain but I wish I did.
Atmosphere: 1
Food: 1
Service: 1
The workers here literally can't make anything correctly. My wife brought me a Jugo Cold Brew that was so bad it made me sick. You should hire some high school kids or at least some folks who can speak and read English.
Atmosphere: 1
Food: 1
Service: 1
I ordered the strawberry protein shake, it tasted good. This Jugo Juice looks very bright and vibrant.
Atmosphere: 3
Food: 3
Service: 4
Super good smoothie and the worker there was really nice and fast, but it's insane to me that she was the only one working the lunch hour on a Saturday, taking orders and making all the food. Seems to me to be a case of management deliberately understaffing to save costs, and shooting themselves in tbe foot in the mean time.
Food: 5
Service: 1
Not the smartest workers there. Accepted on Uber eats but said they were closed when I got there to pick up. Suggested letting Uber eats know when the store is actually closed and she just kept on repeating that they were closed. Lol
Restaurantji Recommends
Right beside Fitness World and that makes a perfect place for delicious protein smoothie after a workout.
Food: 5
Service: 4
Hours of operation state they open at 11am. It’s currently 11:10am and I am standing in front of the counter. Lights off, no employees. Guess I will go somewhere else.
Service: 1
Closing time states that it’s 7pm on a Wednesday. Went there at 6.15pm and it’s not even open.
Staff are very rude and does not have time to explain the loyalty program.
Service: 1
I every time order and the one girl always talk in rudely. I hate this location service. May be you need more talented persons who are good in customer service.
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