McDonald's
9855 Austin Ave Suite 300, Burnaby
(604) 718-1140
Recent Reviews
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Average McDonalds but this location is inside Walmart
Atmosphere: 4
Food: 4
Service: 4
I need to get $2 for the change, but I got $1 for it. Absolutely ridiculous, 1 dollar is precious to me. I threw away the receipt and tried to find it in the trash, but I couldn't find it. Maybe I'll go to another McDonald's next time.
My friend ordered French fries, but some of them are burnt.
Atmosphere: 1
Food: 1
Service: 1
Although it was quite busy today, the staff worked hard to get orders out on time. A special thank you to a young man named JV, who managed the order line with a friendly attitude and impressive finesse. He stayed attentive, kept everything moving efficiently, served with a big smile on his face, and showed consistently good manners. It genuinely made the experience feel much less hectic. Truly appreciated!
Atmosphere: 3
Food: 3
Service: 4
The food service staff were diligent and quick with the service despite viewing food handled with bare hands! The countertops in the customer seating area, especially around the pop machine were unsanitized and filthy unlike other McDonald locations that have a calm, peaceful atmosphere to enjoy your meal, this one appeared hectic and unorganized in the front service area.
Atmosphere: 2
Food: 3
Service: 3
Just want to make a note of appreciation for the exceptional customer service presented by “Josh”.
Josh was exceptional through and through with excellent communication, efficiency, and overall great customer service. We also had to make an adjustment to our order, and Josh handled this flawlessly. We also appreciate the level of work ethic presented as it was VERY busy at the time of our visit - and Josh amongst other staff were working very diligently and effectively - which made for an overall great visit for us!
Thank you kindly; Josh 🙏 Keep up the amazing work!
I ordered fries from here and look what they gave me.
Food: 1
Extremely slow services
Atmosphere: 1
Food: 1
Service: 1
cold environment and coffee that is luke warm.
Atmosphere: 1
Food: 2
Service: 1
The service here is super slow and they never seem to have enough inventory.
Every-time I get a burger from this place it’s either dry or something is wrong with it. Better off going to the other one up the street.
Atmosphere: 1
Food: 1
Service: 1
Crappy service. No one to clean tables. No ketchup for takeout orders. No McCafe items. Food was okay.
Order was ready got a long time and I can see it, but they didn’t call my number. When I complained my food was ready and number didn’t get called, they said they called it. I was in front of the counter the whole time. No way I missed it.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
A short Asian glassed supervisor was dismissive. People buy happy meals beacuse of popular toys. Like there is only one come on! I get it it was busy when I visited! Also, the price varies depending on location. This Macdonalds is slightly on higher side.
Atmosphere: 5
Food: 4
Service: 2
This is probably the worst McDonald's I've ever been to. The attitude I was given when I ordered 3 meals but forgot to pay for a bag for takeout (which is BS by the way) is unacceptable.
Food: 3
Service: 1
Has the RM tiny tan will delete review after October
Worst french fries ever last night
The oil is over change it it’s over do not cheap out !
Atmosphere: 5
Food: 1
Service: 2
I spotted a few flys in the area
Atmosphere: 2
Food: 4
Service: 4
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