McDonald's

9855 Austin Ave Suite 300, Burnaby
(604) 718-1140

Recent Reviews

Arash Zamani

Super busy location, not the best looking one, but I had a great experience today that I like to share.I ordered just a coffee and watched the girl empty what was left in the pot into my cup and left it there to brew more so she can add to it.The supervisor named May, came there and emptied the cup and started to brew a fresh pot and told the cashier that she shouldn't have done this.They didn't know I was watching, but that little gesture is only expected from a supervisor who knows what good service is.Thanks May and great job!

Atmosphere: 3

Food: 3

Service: 5

Trevor Hunter

So I ordered table service and put my ear buds in waiting for my food. Maybe a sign should be put up saying table service isn't available at a certain time. I got cold food.

Atmosphere: 1

Food: 1

Service: 1

Cannon Rowe

Every time I go every table is covered in garbage and the food is always given messy and stingy.

Atmosphere: 1

Food: 2

Service: 1

Dylan

would not recommend this location for their coffee because it tastes old and

Atmosphere: 2

Food: 2

Service: 4

james Chao

I saw an Indian girl didn’t wearing gloves when she make burgers, that is really

Atmosphere: 2

Food: 1

Service: 1

Ng Kasper

Very poor services for me, do the management notice that, or this is a fake McDonalds.

Atmosphere: 1

Food: 1

Service: 1

D B

The reviews are 100% accurate.

Atmosphere: 1

Food: 1

Service: 1

TIM C

2nd time visiting, DO NOT EAT HERE, QUESTIONABLE SANITARY HABITS!!Was disappointed the first time cause they didn’t have nuggets cause machine was ‘already cleaned’, even though order was placed via mobile 20min before close.This time…even worse…They are missing a lot of items on the menu, and make your burger with BARE HANDS (UNWASHED)!! This has caused me to have stomachache!!Taste 1/1*Tastes like McDonaldsValue 0/1*Costs like McDonalds, for the cleanliness however, not worth your healthService 0/1*Rude and stuck upCleanliness -1/1*As shown in video, they make your burgers without gloves (did not see them washing hands either)Overall/Revisit 0/1*Never again!Paying for ambience?Above and beyond? 0/+1*

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Large Fries

Marieke Jordaan

Ordered dine in, got paper bag.Ketchup dispenser broken.Dirty tables.Squished burgers.No salt on fries.Location is convenient though.

Atmosphere: 3

Food: 2

Service: 3

Tim C.

2nd time visiting, DO NOT EAT HERE, QUESTIONABLE SANITARY HABITS!!Was disappointed the first time cause they didn't have nuggets cause machine was 'already cleaned', even though order was placed via mobile 20min before close.This time...even worse...They are missing a lot of items on the menu, and make your burger with BARE HANDS (UNWASHED)!!Taste 1/1*Tastes like McDonaldsValue 0/1*Costs like McDonalds, for the cleanliness however, not worth your healthService 0/1*Rude and stuck upCleanliness -1/1*As shown in video, they make your burgers without gloves (did not see them washing hands either)Overall/Revisit 0/1*Never againPaying for ambience?Above and beyond? 0/+1*

Stony Stone 514

***Do Not Recommend This Location ***They gave me a broken cup that leaked everywhere on me and inside my car! The manager took my number said that the owner would give me a call and so far nothing from them! This place has also got me and my friends orders wrong in the past as well. 1/10

Agnes

Busy location but they're efficient and I like how they have a screen showing your number in progress or ready.

Atmosphere: 5

Food: 5

Service: 5

Branwynn (CasualGamer93)

Not a nice McDonald's at all. I went to use their washroom and it was disgusting, there was pee everywhere and who knows what else. I ended up leaving and not ordering food I was so turned off by the dirty washroom.

Atmosphere: 1

SUNGSHIN LEE

Indian girl with make ups at cashier has attitude and gets orders wrong.My mcchicken burger bread was torn off in the edge and it had spicy sauce on it when i ordered just regular one.I ordered 2 double qt pounder w cheese and mcchicken instead got 2 mcchicken. GIVE MY MONEY BACK.This location is total garbage

Atmosphere: 1

Food: 1

Service: 1

Simon Shovelhead

Absolutely useless staff.Over charges constantly..I actually drive an extra 10 minutes to avoid this place. Over charged 5 dollars on a coffee and breakfast sandwich....tried the app and it crashed and they had no idea how to fix it. Cost me 21 dollars and no help from them.I've been going here since 1985....I'll never set foot in there again. Whoever is in charge retire already.

Atmosphere: 1

Food: 1

Service: 1

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