Starbucks

9855 Austin Ave, Burnaby
(604) 415-5336

Recent Reviews

J Z

needs to wait at least 15mins to get a coffee. Most of staff are Korean and they are extremely rude.

A H M Jahangir (Abu Hasan Jahangir)

Nice coffee as

Food: 4

Service: 4

程序猿码农

I had a terrible experience with Starbucks.1. This waitress didn't ask my name when I placed my order, so I didn't know which coffee was mine.2. The coffee was hot, why didn't this waitress put a sleeve on the cup, and this burnt my hand after I took it.3. When I took a sleeve, the waitress gazed at me with an unfriendly look as if I'm in dept.

Atmosphere: 1

Food: 5

Service: 1

B. Thompson

I received a terrible cup of hot chocolate from Starbucks. My beverage had no chocolate in it. The drink was not hot. There was no whipped cream. I had asked specifically for whipped cream. Whoever prepared my drink deliberately didn't do their job properly. The instructions were clear and typed.

Food: 1

Service: 1

Aja Ellerton

A great place to go to with other people to get to know them. Would highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Manj Sahota

After ordering my latte I waited over 15 minutes after paying to get my order, eventually I had to leave without my latte as I was getting late for an appointment. The staff was pleasant, and friendly, I don’t know what the solution would be, but waiting 15 minutes+ is too long.

Atmosphere: 5

Service: 1

Jade Chin

I think it depends on your luck, if you got a good cashier/ and barista. I had a good experience today because I am a coffee drinker but for once I need to order a drink to share with my toddler. The cashier, named Ace, gave a few options but the one he first thought of was double chocolate chip frap. Ie no coffee but just mocha syrup. It was a hit for the family. Thanks for the suggestion Ace.

Atmosphere: 5

Food: 5

Service: 5

Nicky Choi

Always busy at this location! Try to order via mobile phone if possible? ?

Atmosphere: 4

Food: 5

Service: 4

Marjan Sodagar

A Starbucks with friendly and energetic staff.❤️

Atmosphere: 5

Food: 5

Service: 5

Robin C

Ordered a drink with lactose free milk, I didn't see it prepared but when I asked if it was lactose free milk they said yes. I know that it wasn't now because it destroyed me later that day. Why would you lie ?Also I had to pay extra for that

Atmosphere: 1

Food: 1

Service: 1

Secret Avenger

Long line up and wait for order.

Atmosphere: 3

Food: 5

Service: 3

Robin Cassia

Ordered a drink with lactose free milk, I didn't see it prepared but when I asked if it was lactose free milk they said yes. I know that it wasn't now because it destroyed me later that day. Why would you lie ?Also I had to pay extra for that

Atmosphere: 1

Food: 1

Service: 1

mandeep kaur

Always had my favourite drink on weekends. Always tastes better.I got chai tea latte with matcha foam on top. But the tea gets cold very easily just after 5 minutes.I like to enjoy my coffee sip by sip.

Atmosphere: 4

Food: 5

Service: 5

Jessica F

Friendly staff, busy location difficult to find a clean table due to the busyness of the location I think.

Atmosphere: 3

Service: 4

Jimmie Mitchell

Iced Apple Crisp Oatmilk Shaken Espresso was surprisingly really good. While still in season, I would get it again.

Atmosphere: 5

Food: 5

Service: 5

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