Tim Hortons
9855 Austin Rd #150, Burnaby
(604) 420-2027
Recent Reviews
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I ordered a bacon and egg belt, bacon and scrambled egg croissant, a bacon scrambled egg breakfast box, and after opening the bacon scrambled egg box the bacon was not cut and COMPLETELY RAW! I took my order back and asked for the girl to get them to cook the bacon. A few minutes later she handed me back the bacon scrambled egg box, I opened it and it was the same bacon cut up covered in chipotle sauce and still COMPLETELY RAW! I took it back again and said it appears the guy working can’t or just won’t cook the bacon, so I will just take a refund. We ate the belt and the croissant with the bacon just barely cooked. Now my wife and I are home and feeling sick due to the complete and utter negligence of the staff. This is unacceptable, and I will require further action both in the form of a refund, and further training required for the staff to understand they cannot serve raw bacon. I look forward to your post haste reply in 48 hours to deal with this, otherwise I will be filing a complaint with coastal health and have them do a full inspection of this location and proof of food safe certification from all the employees making the food.
Atmosphere: 1
Food: 1
Service: 1
This morning at 7:56am i bought an herb and garlic pastry snack along with coffee, and it was stale and not fresh the cream was all dry inside although i asked the staff when she took out of front counter to get me fresh one as it looks old and still she over looked my request. Not good service at all. I have kept it to return them back today itself.
Please serve fresh as we pay you in full.
Had a nice experience. Jasleen was polite and helpful.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service by Jasleen. She is quick, polite, and professional.
Atmosphere: 5
Food: 5
Service: 5
Great customer service from Jasleen. Will visit again
Atmosphere: 5
Food: 5
Service: 5
Jasleen provided excellent customer service during my visit. She handled everything so professionally. It’s always nice to see someone who truly enjoys their job.
Atmosphere: 5
Food: 5
Service: 5
I visited Tim Hortons recently and Jasleen made the experience wonderful. She was fast and efficient. Great customer service skills.
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at Tim Hortons thanks to Jasleen. She was very polite, quick, and made sure my order was perfect. Her friendly attitude really made my day better.
Atmosphere: 5
Food: 5
Service: 5
Good coffee and quick service.
Atmosphere: 5
Food: 5
Service: 5
Very good and great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great experience at Tim Hortons! Friendly staff, quick service, and fresh coffee every time. Always a reliable stop for a tasty snack and a good cup of coffee.
Atmosphere: 5
Food: 5
Service: 5
Very
good and quick service
Atmosphere: 5
Food: 5
Service: 5
Quick stop to get a coffee before work everyday.
Service is super fast. Staff is friendly too especially Raman.
Highly recommended place
Atmosphere: 5
Food: 5
Service: 5
very good atmosphere here. staff is super nice nd friendly. Very fast service a well managed place.
Atmosphere: 5
Food: 5
Service: 5
Fresh coffee, warm food, and fast service. Staff is always polite and smiling. Best stop in the morning. Very clean location too.
Atmosphere: 5
Food: 5
Service: 5
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