It's a good little spot to grab a beverage in Willow Point. The customer service is very hit or miss though. One day it's awesome, the next it's terrible. Some staff members are consistently good while others are not at all. Sometimes they forget to add syrup flavors to coffees so I'm always sure to taste before I leave. Also disappointing that the punch cards are only valid for standard drip coffees...not the higher priced specialty beverages. Sometimes I struggle to support a local place like this when it's quite pricey and you don't always get what you pay for.
Atmosphere: 4
Food: 3
Service: 2
Bryanna McLean
Really nice inside! Beautiful artwork for sale on walls. Nice big menu lots of options! The workers seemed nice. A decent amount of seating. My partner and ai were just grabbing a drink to go and going to go for a walk somewhere. He is lactose and I am vegan so neither of us can have dairy. We both said our own drinks and both of us asked for oat milk. He said okay. The drinks were too hot to drink right away and we left. Once we tried them though, they were defintely both made with dairy so had to throw out sadly... Besides that the taste wasn't very strong for a chai and the Tumeric roobois latte was lacking flavour too we mostly just tasted lightly flavoured warm milk. Nice inside but meh experience.
Atmosphere: 5
Food: 3
Service: 4
Dylan Mathieson
The coffee is super watered down. It was not serious coffee to me. I tried the lumberjack wrap which is a real misnomer. The small size was shocking enough that I seriously considered driving back to return it. Wouldn’t feed any lumberjack I know. It did taste pretty good and the woman in the drive thru was nice.
Food: 2
Service: 5
George C
3 of us Showed up yesterday at 5:35pm November 19/23 , after a long day of work wanting a few nice espresso’s and maybe some treats. The hours on Google say they’re open till 6:00pm but they were closed, lights out ! BoooooooUnfortunately Tim Hortons a minute away was open. Better than nothing I guess ??♂️
Ally Morgan
Best coffee in town ?? lots of options, and the food??? Omg. Get ya some
Atmosphere: 5
Food: 5
Service: 5
Linda Grimm
I have been a Serious Coffee drinker for years. I had wonderful Lattes at the Serious Coffee shops on Cook and then Douglas Street in Victoria as well as the Serious Coffee on the Malahat. I often talked to the original owner of Serious Coffee. I have also in the past worked in a Cafe and will travel long distances for a good cup when not making my own.I have stopped at the Campbell River Serious Coffee a few times - lovely atmosphere, clean washrooms, friendly staff. Unfortunately I have yet to get a good coffee there. Yesterday I tried again, as well as tried to get two family members (Tim Horton's fans) to try a good coffee. I should have taken them further down island to a better spot and to a business that takes the time to spend time teaching their staff how to prepare a good coffee. I paid for coffee that I was unable to drink. I am well aware that it is not a simple matter of heating milk.... We were headed to Comox shopping and I gave a serious sigh as I drank a coffee (in Milanos) there. My family members no longer trust my judgement, and didn't get another coffee...
Atmosphere: 5
Food: 1
Service: 1
Dan Knight
Slow and mediocreTheir breakfast sandwich is the most disappointing thing I've ever ordered.
jeannine maranchuk
Cashier did not check for availability of food ordered. We got 1 of 3 of our orders, then after a 10 minute wait they asked what we were waiting for. Told them 2 sausage rolls and we were told they only had one. We could get a refund or order something else. Took the refund. They did apologize.
Ian Emberton
If you like eating in strip plazas and being ignored, go to this place. Seriously why higher two teenagers to run a whole coffee shop? What happens when it gets busy? The drive-thru took priority over the people standing directly in front of the staff. Poor kids had no idea what to
Atmosphere: 2
Food: 3
Service: 1
Hannah L.
Spent $30.00 for two sandwiches and two drinks - one of which was so full of ice, I was done the drink by the time we hit the highway. Just a flavour less watery iced chai - heavy on the ice. Will not be back.
Great coffee, nice iced Americano and good service.Bought some beans which they ground for me which tasted really good.
Atmosphere: 5
Service: 5
Chris Cardinal
Pretty negative experience for my first time visiting serious coffee, it’s a bit cutesy but nice lots of old people taking up most of the tables. 2 of the three staff appeared to be very inexperienced, which normally would be fine but this was just a train wreck. bit of a line up we read the great reviews thought it would be worth the wait. We ordered a medium iced oat latte 1/2 ice and an espresso over ice with heavy cream. bill came $16 for two drinks. Seemed a little steep, We inquired as to why the bill was higher than expected. the most “qualified person” came out to offer an explanation about having to charge us for a second latte but also extra for the cream. I was still confused. But the line was growing we just went with it. The iced late came as a large with a couple ice cubes I asked if she would remake it as a medium with some more ice also the large size was a bit bit ridiculous for a latte. She seemed confused I tried to explain to her what I think had happened The staff member was friendly and remade it as a medium. It was a honest mistake but the ESPRESSO WAS UNDRINKABLE it was so unbearable bitter. We tried choking down a few sips and just gave up and poured them out in the parking lot, I can’t believe espresso could taste that awful.
Atmosphere: 2
Food: 1
Service: 2
Junior
Serious coffee!!! SERIOUSLY AWFULLY!!! this place made us the most overpriced, worst tasting iced espresso we have ever tasted. Undrinkable!!! two sips and we poured our cups out in the parking lot. I don’t know if they cleaned the machine and didn’t flush the chemicals or if it’s garbage beans but Gas station coffee would be considered gourmet compared to the bio-diesel they serve here.By comparison I went to the pricey tourist destination quadra island this afternoon and had an amazing barista made latte at aroma cafe that only cost $5. Not the $16 they charge for garbage at “serious coffee Maybe change the name to COMICALLY COFFEE
Atmosphere: 2
Food: 1
Service: 1
Viktor Kral
If you’re here for an espresso you’ll likely be disappointed. Tastes burned and has no body or crema. There’s so much more they could achieve with the equipment they have there…
Anastassia Waddell
This has to be the nicest Serious Coffee on the island. What a lovely location! Very comfortable, and the art was phenomenal. I'll be back every time I'm up this way.
It's a good little spot to grab a beverage in Willow Point. The customer service is very hit or miss though. One day it's awesome, the next it's terrible. Some staff members are consistently good while others are not at all. Sometimes they forget to add syrup flavors to coffees so I'm always sure to taste before I leave. Also disappointing that the punch cards are only valid for standard drip coffees...not the higher priced specialty beverages. Sometimes I struggle to support a local place like this when it's quite pricey and you don't always get what you pay for.
Atmosphere: 4
Food: 3
Service: 2
Really nice inside! Beautiful artwork for sale on walls. Nice big menu lots of options! The workers seemed nice. A decent amount of seating. My partner and ai were just grabbing a drink to go and going to go for a walk somewhere. He is lactose and I am vegan so neither of us can have dairy. We both said our own drinks and both of us asked for oat milk. He said okay. The drinks were too hot to drink right away and we left. Once we tried them though, they were defintely both made with dairy so had to throw out sadly... Besides that the taste wasn't very strong for a chai and the Tumeric roobois latte was lacking flavour too we mostly just tasted lightly flavoured warm milk. Nice inside but meh experience.
Atmosphere: 5
Food: 3
Service: 4
The coffee is super watered down. It was not serious coffee to me. I tried the lumberjack wrap which is a real misnomer. The small size was shocking enough that I seriously considered driving back to return it. Wouldn’t feed any lumberjack I know. It did taste pretty good and the woman in the drive thru was nice.
Food: 2
Service: 5
3 of us Showed up yesterday at 5:35pm November 19/23 , after a long day of work wanting a few nice espresso’s and maybe some treats. The hours on Google say they’re open till 6:00pm but they were closed, lights out ! BoooooooUnfortunately Tim Hortons a minute away was open. Better than nothing I guess ??♂️
Best coffee in town ?? lots of options, and the food??? Omg. Get ya some
Atmosphere: 5
Food: 5
Service: 5
I have been a Serious Coffee drinker for years. I had wonderful Lattes at the Serious Coffee shops on Cook and then Douglas Street in Victoria as well as the Serious Coffee on the Malahat. I often talked to the original owner of Serious Coffee. I have also in the past worked in a Cafe and will travel long distances for a good cup when not making my own.I have stopped at the Campbell River Serious Coffee a few times - lovely atmosphere, clean washrooms, friendly staff. Unfortunately I have yet to get a good coffee there. Yesterday I tried again, as well as tried to get two family members (Tim Horton's fans) to try a good coffee. I should have taken them further down island to a better spot and to a business that takes the time to spend time teaching their staff how to prepare a good coffee. I paid for coffee that I was unable to drink. I am well aware that it is not a simple matter of heating milk.... We were headed to Comox shopping and I gave a serious sigh as I drank a coffee (in Milanos) there. My family members no longer trust my judgement, and didn't get another coffee...
Atmosphere: 5
Food: 1
Service: 1
Slow and mediocreTheir breakfast sandwich is the most disappointing thing I've ever ordered.
Cashier did not check for availability of food ordered. We got 1 of 3 of our orders, then after a 10 minute wait they asked what we were waiting for. Told them 2 sausage rolls and we were told they only had one. We could get a refund or order something else. Took the refund. They did apologize.
If you like eating in strip plazas and being ignored, go to this place. Seriously why higher two teenagers to run a whole coffee shop? What happens when it gets busy? The drive-thru took priority over the people standing directly in front of the staff. Poor kids had no idea what to
Atmosphere: 2
Food: 3
Service: 1
Spent $30.00 for two sandwiches and two drinks - one of which was so full of ice, I was done the drink by the time we hit the highway. Just a flavour less watery iced chai - heavy on the ice. Will not be back.
Restaurantji Recommends
Great coffee, nice iced Americano and good service.Bought some beans which they ground for me which tasted really good.
Atmosphere: 5
Service: 5
Pretty negative experience for my first time visiting serious coffee, it’s a bit cutesy but nice lots of old people taking up most of the tables. 2 of the three staff appeared to be very inexperienced, which normally would be fine but this was just a train wreck. bit of a line up we read the great reviews thought it would be worth the wait. We ordered a medium iced oat latte 1/2 ice and an espresso over ice with heavy cream. bill came $16 for two drinks. Seemed a little steep, We inquired as to why the bill was higher than expected. the most “qualified person” came out to offer an explanation about having to charge us for a second latte but also extra for the cream. I was still confused. But the line was growing we just went with it. The iced late came as a large with a couple ice cubes I asked if she would remake it as a medium with some more ice also the large size was a bit bit ridiculous for a latte. She seemed confused I tried to explain to her what I think had happened The staff member was friendly and remade it as a medium. It was a honest mistake but the ESPRESSO WAS UNDRINKABLE it was so unbearable bitter. We tried choking down a few sips and just gave up and poured them out in the parking lot, I can’t believe espresso could taste that awful.
Atmosphere: 2
Food: 1
Service: 2
Serious coffee!!! SERIOUSLY AWFULLY!!! this place made us the most overpriced, worst tasting iced espresso we have ever tasted. Undrinkable!!! two sips and we poured our cups out in the parking lot. I don’t know if they cleaned the machine and didn’t flush the chemicals or if it’s garbage beans but Gas station coffee would be considered gourmet compared to the bio-diesel they serve here.By comparison I went to the pricey tourist destination quadra island this afternoon and had an amazing barista made latte at aroma cafe that only cost $5. Not the $16 they charge for garbage at “serious coffee Maybe change the name to COMICALLY COFFEE
Atmosphere: 2
Food: 1
Service: 1
If you’re here for an espresso you’ll likely be disappointed. Tastes burned and has no body or crema. There’s so much more they could achieve with the equipment they have there…
This has to be the nicest Serious Coffee on the island. What a lovely location! Very comfortable, and the art was phenomenal. I'll be back every time I'm up this way.
Atmosphere: 5
Food: 5
Service: 5