Pizza Hut

361 Trans-Canada Hwy #6, Duncan
(250) 748-4690

Recent Reviews

Jared O'Keeffe

Never have delivery drivers available, unhelpful in resolving customer issues. 0/10 recommend

noodkiller123

This place was my go to pizza place cause I loved their stuffed crust (as overpriced as it may be) but they’ve clearly decided to go to a cheaper cheese with absolutely no flavour. It tastes exactly like frozen stuffed crust. It was extremely

Food: 1

Service: 3

Angela Body

Food was delivered by Doordash, regardless, in plastic containers for boneless bites, and the bites dressing was on half of them, not evenly worked into or tossed! ?Super disappointed.Not hard to toss boneless bites and evenly to distribute.Also, to send in plastic, gets cold immediately! Thanks.. ??

Food: 1

Kim Kirkham

Awesome as always

carrie gendreau

Online ordering systems super glitchy. It places my order twice , one as paid one not paid. I ordered and paid 4$ for extra cheese and not only did I not get extra cheese, I got less cheese than normal! To the point where I couldn't even see it. Very disappointing. Dont offer it as an option if you are not able to do it.

Atmosphere: 4

Food: 2

Service: 3

Chad Keogh

Great warm lunch after fishing in the rain. ???

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni and Meat Lovers Pizza

Heather Lamont

Pizza hut Duncan use to be a the pizza our family chose. Last time the pizza is as cut weird and half of one of the pizzas had no toppings. Terrible and next time they replaced them and it was better. Below pics are of time before. Then tonight minimal toppings on all three pizzas, not like it use to be. Greasy and crust was not the Pizza Hut crispy tasting yummy crust we use to get. Some of the pieces were missing any toppings like before. Sad to see money wasted on pizza not like it use to be. We're done...

Atmosphere: 3

Food: 1

Service: 3

Fr0zeN

Good pizza, but whoever cut this, is permanently cross eyed.Aug 15th 2023, so a Manger may have a reference, unless the Manager is the one who cannot see straight.

Atmosphere: 5

Food: 3

Service: 4

Deborah Howell

I’ve never had a bad experience with Pizza Hut. ???

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Veggie Lover

jim drake

Great place to eat/take out pizzaEnjoy people it will be good

Atmosphere: 5

Food: 5

Service: 5

Treena M

Terrible service. We ordered pizza over two hours ago. Pizza has not yet arrived. Manager offered 15% off. This is the third time pizza has been over an hour late.

Atmosphere: 1

Food: 1

Service: 1

Deb Thatcher

Great people love there pizza would definitely recommend

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Boneless Bites, Grilled Chicken Rustico, Triple Crown, BBQ Chicken, Creamy Butter Chicken, Cheese Lover

Kathy Chilcott

So disappointed. They stopped making our fav pizza (butter chicken), their prices have skyrocketed, hard to understand staff as English does not appear to be their first language and they speak TOO SOFTLY, and topping have become quite sparse. PH used to be a fav, but not anymore.

Atmosphere: 3

Food: 3

Service: 3

Manda D'Amico

Tried to place an order on their website on Friday but after two unsuccessful attempts (no reason given, just the order failed and pls try again!), I called in to their call center and was told the store closed at 7 PM vs 11:45 PM. No indication on their website about the early closure, it still showed open, it let me select the location, and I could still place an order with them on DoorDash. Now I understand that things happen and sometimes you have to close early, but they charged me twice for an order that failed and was never even placed. And when I contacted them via social media a few days later to find out when I would be getting the funds returned to my card, I was told I had to call their customer service line to get my money back, essentially making it my problem instead of theirs. As much as I like their pizza, their poor business practices and customer service means I likely wont be ordering from them again.

Lucinda Joe

It crazy ridiculous that they charge almost $5 to have extra cheese on the pizzas

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