Starbucks Coffee Company
$ • Coffee Shops
Hours:
650 Terminal Ave, Nanaimo
(250) 716-7280
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Customers' Favorites
Starbucks Reviews
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Nice staff,friendly almost immediate acknowledgment
Quick and friendly service!
Since when did Starbucks become a place where you can’t bring children for a hot chocolate during the day due to them being children? The staff working this evening while we were there were awful. Firstly, my drink was made wrong, no big deal. It was remade with no issue but also no apology. When our 21 month old daughter spilled her hot chocolate down the front of her shirt, she screamed and the Starbucks employee scolded me. She said, “people are trying to study in here!”...read full review
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 6AM - 8PM |
| Sunday | 6AM - 8PM |
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Based on reviews, this Starbucks Coffee Company has a welcoming atmosphere and lovely staff who are consistently kind and accommodating. Customers appreciate that the staff is friendly and understanding, even when remaking a drink or when someone needs to charge a phone without buying anything. The baristas are praised for asking incredible questions, like offering to increase caffeine or cream when a customer asks for light ice. The drinks taste good, and the staff makes the white mocha fraps incredible, even with a confusing mobile order. The breakfast sandwich is tasty, and the winter scape atmosphere gives a warm, cozy feeling. However, some customers find it funny that they have to pay to use the washroom, though they do not blame the staff for following rules. Dietary restrictions are well-handled, with milk alternatives like oat, almond, soy, or lactose free available, and baristas can remove cheese from a sandwich before heating.