I went in 10-15 minutes before they were closing and they acted as if I was the biggest burden of their day. They barely wanted to serve me and I think I got at least a couple eye rolls for asking for something that they had put away way before they were scheduled to close.
Atmosphere: 4
Food: 5
Service: 1
Manish Maharishi
Amazing customer service by Taj. While the other girl was busy, she jumped in to reduce my wait time. She had great smile while handling my order. Very patient with my custom requests and ingredients were fresh and tasting good. Will definitely visit this location again.
Atmosphere: 5
Food: 5
Service: 5
Anmolpreet Kaur
They don't know about customer service. Zero knowledge about contamination. They just using same gloves for meat and vegetables. Even after request they refuse you and yell on you instead of accepting their mistake.
Atmosphere: 1
Food: 1
Service: 1
Ravi Jiyani
I had a very disappointing experience at this Subway. The store hours are listed until 11 PM, but when I went after 10 PM, the Indian Punjabi lady at the counter was clearly not welcoming. She had already cleaned up everything well before closing time and seemed unhappy to serve customers, even though there was still 1 to 1.5 hours left before closing.
What made the experience worse was that she lied about Subway’s grilling policy. She refused to grill my sub and claimed Subway had a “new policy” not to use the grill machine. This is completely false – I’ve had grilled subs at other Subway locations just days before, and again later as well. There is no such policy, and it felt like an excuse to avoid doing her job.
If the restaurant hours are posted until 11 PM, customers should be treated properly and served with the same quality and service at 10:15 PM as they would at 9 PM. Closing early, being unwelcoming, and making up rules just to avoid serving is unprofessional and unacceptable.
Atmosphere: 1
Food: 2
Service: 1
terrencemykytiw
Must say some of the friendliest staff I’ve ever seen in a subway. And truly made my sandwich exactly how I wanted. I can’t really say much. Just really great people. Thank you for all my little extras. I’m sure you’ll know who I am. Truly appreciate the great service.
Atmosphere: 5
Food: 5
Service: 5
Yogesh Gotarkar
Went there early morning and Shivani was really helpful.
Atmosphere: 5
Food: 5
Service: 5
Dan Vallieres
Stopped at Subway instead of the usual burger joints. I went into the washroom to wash my hands before ordering and watched a man exit the toilet stall walk straight behind the counter and start making sandwiches. No washing or even a rinse! I decided to skip lunch.
Atmosphere: 1
Food: 1
Service: 1
Corban Dallas
Service here is horrible. One of the worker there has an attitude. Not going back there ever again.
Atmosphere: 1
Service: 1
Randy Marsh
Awful service and dishonest staff. If there is an issue with your order, the staff claim the cost to refund your order will be garnished from their wages. If that is the case then this business should be reported to the Better Business Bureau.
I accidentally placed an order from their location while I was traveling. I was 2 hours far from their location. I called to explain the situation, and the staff was incredibly empathetic. The owner was also very understanding — they cancelled the order and issued a full refund without any hassle. Truly excellent customer service! I believe honesty is a powerful foundation for lasting success in business, and you all are a great example of that. Wishing you continued growth and success! 👍🏻
Chase Debaar
Informed them of a gluten allergy, they brushed it off, then proceeded to handle my gluten free sub with the same gloves she handled a gluten filled sub. No understanding of cross contamination.
Atmosphere: 3
Food: 3
Service: 1
Alex Dextras
Sandwich was tasty. Bathroom was broken and they ran out of meatballs, after a bit of chaos they got more. Soft drink machine was also broken!
Atmosphere: 2
Food: 5
Service: 4
Emma Khlasa
I was passing through and I thought I would stop for a sandwich real quick. I walked in and the shop was extremely busy, when I went to the start of the line where they make your sandwich the girl who was greeting everyone and getting the bread ready for the sandwiches was extremely rude and gave attitude to not only me but every single person in line. The other employees seemed very stressed but all made an effort to be nice and get everything on the sandwiches right. Not only was I disappointed by the service but looking through the glass there was food all mixed together. (meat and veggies mostly) I am a huge subway fan so for me this experience was extremely disappointing.
Atmosphere: 1
Food: 5
Service: 1
Christina Gompf-Alksne
Good fast food, friendly service, indoor or nice outdoor seating area.
Fast and friendly crew,
Atmosphere: 5
Food: 5
Service: 5
I went in 10-15 minutes before they were closing and they acted as if I was the biggest burden of their day. They barely wanted to serve me and I think I got at least a couple eye rolls for asking for something that they had put away way before they were scheduled to close.
Atmosphere: 4
Food: 5
Service: 1
Amazing customer service by Taj. While the other girl was busy, she jumped in to reduce my wait time. She had great smile while handling my order. Very patient with my custom requests and ingredients were fresh and tasting good. Will definitely visit this location again.
Atmosphere: 5
Food: 5
Service: 5
They don't know about customer service. Zero knowledge about contamination. They just using same gloves for meat and vegetables. Even after request they refuse you and yell on you instead of accepting their mistake.
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at this Subway. The store hours are listed until 11 PM, but when I went after 10 PM, the Indian Punjabi lady at the counter was clearly not welcoming. She had already cleaned up everything well before closing time and seemed unhappy to serve customers, even though there was still 1 to 1.5 hours left before closing.
What made the experience worse was that she lied about Subway’s grilling policy. She refused to grill my sub and claimed Subway had a “new policy” not to use the grill machine. This is completely false – I’ve had grilled subs at other Subway locations just days before, and again later as well. There is no such policy, and it felt like an excuse to avoid doing her job.
If the restaurant hours are posted until 11 PM, customers should be treated properly and served with the same quality and service at 10:15 PM as they would at 9 PM. Closing early, being unwelcoming, and making up rules just to avoid serving is unprofessional and unacceptable.
Atmosphere: 1
Food: 2
Service: 1
Must say some of the friendliest staff I’ve ever seen in a subway. And truly made my sandwich exactly how I wanted. I can’t really say much. Just really great people. Thank you for all my little extras. I’m sure you’ll know who I am.
Truly appreciate the great service.
Atmosphere: 5
Food: 5
Service: 5
Went there early morning and Shivani was really helpful.
Atmosphere: 5
Food: 5
Service: 5
Stopped at Subway instead of the usual burger joints. I went into the washroom to wash my hands before ordering and watched a man exit the toilet stall walk straight behind the counter and start making sandwiches. No washing or even a rinse! I decided to skip lunch.
Atmosphere: 1
Food: 1
Service: 1
Service here is horrible. One of the worker there has an attitude. Not going back there ever again.
Atmosphere: 1
Service: 1
Awful service and dishonest staff. If there is an issue with your order, the staff claim the cost to refund your order will be garnished from their wages. If that is the case then this business should be reported to the Better Business Bureau.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I accidentally placed an order from their location while I was traveling. I was 2 hours far from their location. I called to explain the situation, and the staff was incredibly empathetic. The owner was also very understanding — they cancelled the order and issued a full refund without any hassle. Truly excellent customer service! I believe honesty is a powerful foundation for lasting success in business, and you all are a great example of that. Wishing you continued growth and success! 👍🏻
Informed them of a gluten allergy, they brushed it off, then proceeded to handle my gluten free sub with the same gloves she handled a gluten filled sub. No understanding of cross contamination.
Atmosphere: 3
Food: 3
Service: 1
Sandwich was tasty. Bathroom was broken and they ran out of meatballs, after a bit of chaos they got more. Soft drink machine was also broken!
Atmosphere: 2
Food: 5
Service: 4
I was passing through and I thought I would stop for a sandwich real quick. I walked in and the shop was extremely busy, when I went to the start of the line where they make your sandwich the girl who was greeting everyone and getting the bread ready for the sandwiches was extremely rude and gave attitude to not only me but every single person in line. The other employees seemed very stressed but all made an effort to be nice and get everything on the sandwiches right. Not only was I disappointed by the service but looking through the glass there was food all mixed together. (meat and veggies mostly) I am a huge subway fan so for me this experience was extremely disappointing.
Atmosphere: 1
Food: 5
Service: 1
Good fast food, friendly service, indoor or nice outdoor seating area.
Atmosphere: 5
Food: 5
Service: 5
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