Customers` Favorites
Customers` Favorites
“delicious breakfast wrap, friendly workers. very welcoming and clean. delicious bubble teas as well 😋 can't wait to come back to try their burgers next“
Customers` Favorites
“As a courier driver, I’ve consistently noticed that orders at Red Robin are just left unattended. Today (around 2:30 PM), I experienced this again—only worse.
There were three staff members visible: one at the bar, one cleaning tables, and another who seemed unoccupied. Despite my efforts to be patient, smile, and make eye contact, no one acknowledged me for over 15 minutes.
When I finally tried to talk to the girl at the bar, she responded rudely that they were short-staffed—which, respectfully, is not my issue as a delivery driver doing my job. I continued waiting without complaint.
Eventually, the staff member who had been standing idle responded after I used hand gestures. When I explained I had been waiting for over 15 minutes for a pickup, she smiled briefly—until she realized I was there for a delivery. Her tone changed instantly. She then pointed out that the food had been “just sitting there,” and said, “You could’ve taken it.”
With all due respect, we are not allowed to grab food unless the order number is clearly marked. That’s common sense and protocol. We deliver your food warm and safely to your customers—a little mutual respect shouldn’t be too much to ask.
I’ve experienced poor dine-in service here before but never complained. However, I won’t ignore this kind of rude and dismissive behavior anymore.“
Customers` Favorites
“great service ,good food. we liked“
“The food was great but more importantly the staff were incredible. To the owner of this establishment, the staff that you had on shift at 6:30 a.m. July 26, 2019 are exceptional! The staff were friendly, accommodating, and they smile! Our food was quick and fresh. I highly recommend this A&W.“
Customers` Favorites
“I have been to this restaurant many times over the past year , but one server in particular really stands out. My family and I went for an early dinner and left incredibly happy. Destiny was our server and she said she was new , which took me by surprise because of how fantastic she was. She had fantastic menu knowledge a very bubbly happy personality and she was very polite. All 5 of us received our food with minimal wait and it arrived at the same time too. Destiny was quick , attentive and very easy to talk to. I hope we see her the next time we go to Frick & Frack. She is fabulous ! Not many new servers are that great , especially at a busy place like this.“
Customers` Favorites
“Wife wanted Tim's, I wanted A&W. We both got our wish at the Valleyview location on the transcends just east of Kamloops. Two guys working the counter and drive through. I ate inside. These two young fellows were courteous, friendly, fast and fun to be served by. Had my rootbeer in the frosty mug in seconds and food delivered to my table with all the condiments in minutes. Food was hot and good and filling. Today was definitely a 10 out of 5 for these enthusiastic young fellows. Thank you A&W.!!!!!“
Customers` Favorites
“I tried the New masala veggie burger here, and I was served by Rahi and Jeff today and honestly their customer service is brilliant along with the food I was served with , thanks for treating with respect and extreme patience. Must visit !!
Vegetarian options: Masala veggie burger“
Customers` Favorites
“Lots of great beers, had a excellent beef machine and cheese and watched Toronto win their last game of the season 😞, good thing I'm an Oilers fan. It's a great pub, really enjoyed the atmosphere and will go back when I get the chance.“
Customers` Favorites
“Great fancy pants nacho experience!“
“I would like to thank the A&W and all the people of Kamloops who were in on 22nd Aug for the fund raiser for Multiple Sclerosis it was packed in the restaurant and a lot of money was raised💕💕💕“
Customers` Favorites
“The A&W restaurant located on East Trans Canada Highway in Kamloops BC is fantastic. Prab always greets us with a huge smile and is always a pleasure to deal with. Her friendly attitude is always on display for all to see.“
Customers` Favorites
“Had lunch today with my family. Michael was our server, he was amazing! Food was great also: pizza, beef dip and club house. When we come back we will ask for Michael.“
Customers` Favorites
“Ordered my sons 1st and 2nd birthday cakes from here. we just bought the second one on Saturday and the dinosaur was so well done by hand in frosting. So much little details that really made the cake look so good. Super happy. Highly recommend and thank you so much to whoever spent so much time and effort on my sons cake.“
Customers` Favorites
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“Excellent“