Shut down with a note on the door. Until further notice . No explanation.
Atmosphere: 1
Food: 1
Service: 1
Mark Tremblett
Always great service. Food is always fresh and good.
Atmosphere: 4
Food: 4
Service: 4
mitch gardiner
Rather generic,possibly some things made elsewhere. I miss a real quality bakery.
Liss Pickles
I love this bakery! Best nanaimo bars in town
Katie Trondsen
the cakes here are terribly cheaply made and taste like basic cheap cake. but they charge $45 for them, a huge dissapointment
Sweta Chawara
Brought Carrot cake....nothing out of ordinary. I think Costco do a better job on it. Can do much better.
Food: 1
Mike/Sandra Dahl
Love the pastries, not so much the bread. Just wanted to say that JEWEL provided excellent customer service!!!!
Food: 4
Service: 5
Pk Sharma
Not recommended! Staff is Rude! Doesn’t provide you right box to carry cake! Make sure to confirm twice or thrice, before ordering.
If you ask questions, staff get rude and start insulting you in front of others. Girl with specs is rude and doesn’t know how to serve customers. She ruined our custom birthday party cake, while packing in a wrong box. If she doesn’t have the box, she could have arranged or called us to arrange. I have to put a lot of cake toppings to hide. I came back next day to pick with the hope that she could have dine something better, but all in vain.
She packed a big special order cake in a small box, due to which side corners were wrecked and then she didn’t do anything to accommodate. Not even tried to arrange anything. Though when I asked her this question, she started shouting and instead offered to refund the cake cost, but that wasn’t the option for us having party after 1 hour.
Manager who prepared the cake was nice and professional, she made the beautiful and delicious cake.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Custom Cake
Hiring Team
Highly disappointed with their service. Rude and not cooperative! Not recommended, don’t waste your birthday party as they will ditch you at the end when you were left with no option.
Ordered two cakes including a big size special order for my daughter’s first birthday. They gave me main cake without box, I requested them many times and allowed them an extra day but all in vain. How do they suppose me to carry the cake 50 kms away without proper box and the specs girl was so rude and non-cooperative.
I wonder they want us to celebrate the birthday at their gate, since they wreck my daughter’s birthday cake.
Atmosphere: 1
Food: 2
Service: 1
Julia Brotherston
The staff are friendly, the quality is pretty good and location is good but they were low on product.
I buy my wife Birthday Cake, place amazing, cake was awesome.
Atmosphere: 5
Food: 4
Service: 4
Browny Love
Disappointed that they don’t have fresh baked items… 90% of the breads were baked the day before or two days old.
Pasties and cakes are not great. I’m not surprised if it’s made in a factory not in house bakery.
I went to Safeway instead for freshly baked bread.
Rum
Amazing bakery! The birds nest cookies were absolutely amazing. I don't understand a review I saw where someone stated the baked goods were to sweet ??? It's a bakery ? The carrot cake is a must have for anyone who is a fan.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Cake
Christian
Over priced
Atmosphere: 3
Food: 3
Service: 5
Gail Erickson
A good place to stop in and check out their Deli meat and Bakery goods. Both excellent. Their Samosas are great with their Chutney, The baked goods are just wonderful. I go there every 8 weeks or do to get my goodies. Yum!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deli Meats, Apple Bomb, M&M Cookies, Lemon Pound Cake
Shut down with a note on the door. Until further notice . No explanation.
Atmosphere: 1
Food: 1
Service: 1
Always great service. Food is always fresh and good.
Atmosphere: 4
Food: 4
Service: 4
Rather generic,possibly some things made elsewhere. I miss a real quality bakery.
I love this bakery! Best nanaimo bars in town
the cakes here are terribly cheaply made and taste like basic cheap cake. but they charge $45 for them, a huge dissapointment
Brought Carrot cake....nothing out of ordinary. I think Costco do a better job on it. Can do much better.
Food: 1
Love the pastries, not so much the bread. Just wanted to say that JEWEL provided excellent customer service!!!!
Food: 4
Service: 5
Not recommended! Staff is Rude! Doesn’t provide you right box to carry cake! Make sure to confirm twice or thrice, before ordering.
If you ask questions, staff get rude and start insulting you in front of others. Girl with specs is rude and doesn’t know how to serve customers. She ruined our custom birthday party cake, while packing in a wrong box. If she doesn’t have the box, she could have arranged or called us to arrange. I have to put a lot of cake toppings to hide. I came back next day to pick with the hope that she could have dine something better, but all in vain.
She packed a big special order cake in a small box, due to which side corners were wrecked and then she didn’t do anything to accommodate. Not even tried to arrange anything. Though when I asked her this question, she started shouting and instead offered to refund the cake cost, but that wasn’t the option for us having party after 1 hour.
Manager who prepared the cake was nice and professional, she made the beautiful and delicious cake.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Custom Cake
Highly disappointed with their service. Rude and not cooperative! Not recommended, don’t waste your birthday party as they will ditch you at the end when you were left with no option.
Ordered two cakes including a big size special order for my daughter’s first birthday. They gave me main cake without box, I requested them many times and allowed them an extra day but all in vain. How do they suppose me to carry the cake 50 kms away without proper box and the specs girl was so rude and non-cooperative.
I wonder they want us to celebrate the birthday at their gate, since they wreck my daughter’s birthday cake.
Atmosphere: 1
Food: 2
Service: 1
The staff are friendly, the quality is pretty good and location is good but they were low on product.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
I buy my wife Birthday Cake, place amazing, cake was awesome.
Atmosphere: 5
Food: 4
Service: 4
Disappointed that they don’t have fresh baked items… 90% of the breads were baked the day before or two days old.
Pasties and cakes are not great. I’m not surprised if it’s made in a factory not in house bakery.
I went to Safeway instead for freshly baked bread.
Amazing bakery! The birds nest cookies were absolutely amazing. I don't understand a review I saw where someone stated the baked goods were to sweet ??? It's a bakery ? The carrot cake is a must have for anyone who is a fan.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Cake
Over priced
Atmosphere: 3
Food: 3
Service: 5
A good place to stop in and check out their Deli meat and Bakery goods. Both excellent. Their Samosas are great with their Chutney, The baked goods are just wonderful. I go there every 8 weeks or do to get my goodies. Yum!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deli Meats, Apple Bomb, M&M Cookies, Lemon Pound Cake
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