Didn’t have gluten smart crust after taking my payment and making me wait for 20 minutes while I’m already hungry.
Seems like they are understaffed and have poor management who are just doing the bare minimum and can’t even keep pizza dough in stock as a PIZZA PLACE ! Huge failure. Will never come here again.
Atmosphere: 1
Food: 1
Service: 1
Majidreza Afyounian
Very friendly staff and manager! My daughter recently had a chance to play with “real” dough with her friends and asked me to find her some “real” dough instead of play dough. Since Panago was in the neighbourhood, I decided to stop by and see if they could help. The staff were incredibly kind and generous—they happily gave us some dough at no charge. Such a thoughtful gesture! Thank you!
Atmosphere: 5
Service: 5
Sharon Charlton
Always quick and I love their fabulous sauce!
Atmosphere: 5
Food: 5
Service: 5
Taylor Kautzman
Could not find my house… I’ve had food delivered to me many times so I do not understand how the driver couldn’t find my house but I did not get my pizza
Nia Reef
the employees we’re not wearing gloves and they we’re very rude. not appreciated thank you
Atmosphere: 1
Food: 1
Service: 1
Donna DeGeer
I ordered 4 items: medium Mediterranean pizza, garlic dip, ranch dip, honey garlic wings and got a medium plant based pizza, plain wings no sauce, jalepeno dip, and garlic dip….enough said they need to listen better and be more careful when prepping orders.
Update: also don’t be fooled by the big corporate reply pretending to want to make things right to better their review. I did send an email to what you said (copied and pasted it directly out of your reply and double checked that it was exactly the same as what you typed) got a bounce back saying it is not a valid email. This is a huge corporation that has zero interest in improving customer care that is pretending they will make things right, but have no actual follow through. Will go elsewhere from now on.
Atmosphere: 1
Food: 3
Service: 1
Kristy F
TOO SALTY TO EAT. Ordered 2 pizzas, both with different crust and different toppings, for 2 different people. Can not finish/enjoy them as they are both way too salty.
Atmosphere: 3
Food: 1
Service: 3
Michele F
Generally happy with the pizza we get here, though sometimes it's feeling a bit light on the toppings, like our Philly Steak pizza today.The Bella Truffle pizza, on the other hand, came with the bonus of a black hair baked in ?Please wear hair nets! I don't know why this doesn't seem to be a thing anymore.
Mediterranean pizza and meatless pepperoni pizza was so delicious , ordered for my co workers & everyone enjoyed it , the crust was perfect and the pizza itself with the yummy toppings ; we loved it , will be ordering it again and thank you for the person who took my order , she was very nice and patience ??
Paul Chiang
Pizza was ok.....price was over the top for average tasting pizza.
Michelle F
Always a great pizza experience. They went above and beyond to rectify an issue we had months ago and that’s why we continue to order here. Love the plant based options. Thanks Panago Murrayville
Dab Mann
We ordered two pizza’s. it took forever for them to make it and then we got them they were cold and they skimped on the toppings and extra cheese we asked for. Listen to the other reviews and find a different franchise.
Jon B
Ordered online for a scheduled pickup. Got there to pick it up at the designated time. Said name for p/u, paid for an order and was told it would be a minute. Fast forward 5ish mins later when another employee asks if I've been helped. Tell them i paid for it and was told it would be a minute. Then the employees gather and talk, and all agree that there is no order for me there. I reply "so who's order did i just pay for?". I ask how long if i order it again now, they credited the difference from whoever's order i payed for, then charged me full pop, made me wait another 15 mins (now 25 mins after scheduled p/u) and didn't offer anything for the inconvenience or even admit that the error was theirs. I usually don't order from this location as I've always found they seem to skimp a bit. From now on i will not support this franchise of Panago pizza
Didn’t have gluten smart crust after taking my payment and making me wait for 20 minutes while I’m already hungry.
Seems like they are understaffed and have poor management who are just doing the bare minimum and can’t even keep pizza dough in stock as a PIZZA PLACE ! Huge failure. Will never come here again.
Atmosphere: 1
Food: 1
Service: 1
Very friendly staff and manager!
My daughter recently had a chance to play with “real” dough with her friends and asked me to find her some “real” dough instead of play dough. Since Panago was in the neighbourhood, I decided to stop by and see if they could help. The staff were incredibly kind and generous—they happily gave us some dough at no charge. Such a thoughtful gesture! Thank you!
Atmosphere: 5
Service: 5
Always quick and I love their fabulous sauce!
Atmosphere: 5
Food: 5
Service: 5
Could not find my house… I’ve had food delivered to me many times so I do not understand how the driver couldn’t find my house but I did not get my pizza
the employees we’re not wearing gloves and they we’re very rude. not appreciated thank you
Atmosphere: 1
Food: 1
Service: 1
I ordered 4 items: medium Mediterranean pizza, garlic dip, ranch dip, honey garlic wings and got a medium plant based pizza, plain wings no sauce, jalepeno dip, and garlic dip….enough said they need to listen better and be more careful when prepping orders.
Update: also don’t be fooled by the big corporate reply pretending to want to make things right to better their review. I did send an email to what you said (copied and pasted it directly out of your reply and double checked that it was exactly the same as what you typed) got a bounce back saying it is not a valid email. This is a huge corporation that has zero interest in improving customer care that is pretending they will make things right, but have no actual follow through. Will go elsewhere from now on.
Atmosphere: 1
Food: 3
Service: 1
TOO SALTY TO EAT. Ordered 2 pizzas, both with different crust and different toppings, for 2 different people. Can not finish/enjoy them as they are both way too salty.
Atmosphere: 3
Food: 1
Service: 3
Generally happy with the pizza we get here, though sometimes it's feeling a bit light on the toppings, like our Philly Steak pizza today.The Bella Truffle pizza, on the other hand, came with the bonus of a black hair baked in ?Please wear hair nets! I don't know why this doesn't seem to be a thing anymore.
Wasting money
what bussin
Restaurantji Recommends
Mediterranean pizza and meatless pepperoni pizza was so delicious , ordered for my co workers & everyone enjoyed it , the crust was perfect and the pizza itself with the yummy toppings ; we loved it , will be ordering it again and thank you for the person who took my order , she was very nice and patience ??
Pizza was ok.....price was over the top for average tasting pizza.
Always a great pizza experience. They went above and beyond to rectify an issue we had months ago and that’s why we continue to order here. Love the plant based options. Thanks Panago Murrayville
We ordered two pizza’s. it took forever for them to make it and then we got them they were cold and they skimped on the toppings and extra cheese we asked for. Listen to the other reviews and find a different franchise.
Ordered online for a scheduled pickup. Got there to pick it up at the designated time. Said name for p/u, paid for an order and was told it would be a minute. Fast forward 5ish mins later when another employee asks if I've been helped. Tell them i paid for it and was told it would be a minute. Then the employees gather and talk, and all agree that there is no order for me there. I reply "so who's order did i just pay for?". I ask how long if i order it again now, they credited the difference from whoever's order i payed for, then charged me full pop, made me wait another 15 mins (now 25 mins after scheduled p/u) and didn't offer anything for the inconvenience or even admit that the error was theirs. I usually don't order from this location as I've always found they seem to skimp a bit. From now on i will not support this franchise of Panago pizza
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