Tim Hortons
$ • Coffee Shops
Hours:
20300 Douglas Cres, Langley
(604) 534-9588
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Customers' Favorites
Tim Hortons Reviews
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To the staff at this location, STOP trying to get your customers out so fast, I had a coffee handed to me this morning and the lid wasn’t on properly and the coffee dumped all over my passenger side seat, down into the cracks and into my console, the staff just stood there talking until I asked for papertowel or a rag. I was handed 2 shop towels which did nothing.
Your staff needs to take a little more time out to make sure lids are ON properly when handing piping hot...read full review
I forgot to buy a Tim card and checked behind me and saw no cars and asked if I can get one…she said no we can’t take orders at this window….but you are loosing money then…she kinda shrugged….I said that’s also bad customer service…she said that’s fine.
Not only did you loose money you admitted bad customer service is acceptable.
I don’t know if there is some competition to see how many customers they can get thru the drive thru so being curt and...read full review
I rarely go to this location because there's ALWAYS a mistake on order. First the male taking orders cut me off before I was finished. When I got to window, they tried to rush me off while I was still waiting for 2nd half of order. Then I get home and try to enjoy my steeped tea only to discover its coffee.... Get your 💩 together. Fast service is only good IF the orders are correct.
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
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Tim Hortons by the City Library offers efficient service with a friendly team. The staff moves quickly and the food is a bonus, although some find the mocha latte too foamy. The manager has been praised for handling difficult situations well. Despite some minor suggestions for improvement, the restaurant is kid-friendly and popular among families. Tim Hortons provides a pleasant experience with good food and welcoming staff.