Lee's Famous Recipe Chicken

Name: Lee's Famous Recipe Chicken
Address: 520 Fifth St #101, Nanaimo, British Columbia, V9R 1P1, Canada
Telephone: (250) 754-4424
Price range: $
Rating: 3.2

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Hours:
520 Fifth St #101, Nanaimo
(250) 754-4424

Menu Order Online

About Lee's Famous Recipe Chicken

Lee's Famous Recipe Chicken offers tasty meals, including their signature spicy chicken sandwich and crispy fries. The chicken is moist and crispy, with a well-balanced heat level. Customers often enjoy their tenders and onion rings, which are prepared very well, and many appreciate the honey mustard dip, calling it the best among chains. The restaurant provides a variety of chicken options and sides, although some find the wedges underwhelming. Located in a shopping mall, there is plenty of free parking, with many handicap and non-handicap spots available. The service is quick and friendly, with staff being kind and observant, especially when children are present. The restaurant has a retro vibe with music from the 70s through 90s, adding to its charm. Drive-through service is fast, and both delivery and pickup options are available. The restaurant is wheelchair accessible, with a button for easy entry, and staff offer fantastic service for all guests, making it a great value for the price.

Many customers praise the quality of the chicken, describing it as cooked perfectly, crispy on the outside, tender and juicy inside. The meals are fresh and flavorful, and the staff is known for being friendly and cheerful, creating a welcoming atmosphere. Visitors often mention that the chicken is the best they’ve had in years, and the menu offers enough variety to keep people coming back. Despite competition from newer restaurants, Lee’s maintains a reputation for consistency, flavor, and excellent service. Customers appreciate the genuine care shown by the staff, who greet them warmly and ensure orders are accurate and fresh. The restaurant’s long-standing presence in the community makes it a trusted favorite for quick meals, takeout, or gatherings, setting a high standard for chicken and service.

However, some recent experiences highlight the importance of clear communication. One customer noted that the drive-thru girl was polite until the order was wrong. They ordered a 6-piece strip meal with a root beer and wedges but were told a family meal doesn’t come with a drink, despite having ordered one. When asking about the root beer, the staff argued about the order details and claimed they didn’t have a 6-piece strip meal, which caused frustration. The experience was worsened by language barriers and perceived rudeness, leading the customer to decide not to return. This suggests that customers should double-check that their order is understood before paying to avoid similar issues.