Saw the 4.3 rating and decided to give this place a try. I was planning to go to Piva for my birthday, but they were hosting a private party, so we had to find another Italian restaurant last minute. When we arrived, we were the only customers, which already felt like a warning sign.
The menu was quite one dimensional, and the food photos didn’t inspire much confidence, several dishes looked like basic spring mix and very generic, almost Costco level Alfredo pasta. This did not feel like an authentic Italian restaurant at all. I ordered the squid ink vongole, but was told they were out of squid ink pasta and asked if I could substitute regular pasta. Five minutes later, they came back and said they could make it after all, which somehow made the situation even more confusing.
The dish itself was a letdown. The pasta was overly salty and undercooked, and the clams were rubbery. Don’t worry about portion size, you won’t be needing to eat much of it anyway.
To make matters worse, my wife noticed a cigarette smell coming from both the kitchen and the restroom, which really killed whatever appetite was left. At that point, the only bright spot of the evening was the water, and even that felt like setting the bar low.
Overall, the entire experience was underwhelming and disappointing, and it made me suspect there may have been a change in ownership, because this does not align with what the restaurant may have been known for before. I also noticed a number of glowing reviews from accounts with little to no prior history, which raised some eyebrows.
Sadly, this was not how I wanted to spend a birthday dinner, and we won’t be returning.
Atmosphere: 1
Food: 1
Service: 2
Joshua Cook
This is one of the finest meals I’ve eaten in ages. Burrata, focaccias, pesto, noodles, & sauces all made in house in a traditional Italian style. My companion and I had: BRUSCHETTA & PASSATA - the burrata here had a wonderful texture and didn't get all runny when cut open. This tasted fresh and crisp and cool. Felt like inhaling Spring as the snow is melting away. PACCHERI PICCANTI - substituted rigatoni as they were out of paccheri pasta. The rose sauce was perfectly spiced and nothing beats well made fresh noodles. TAGLIATELLE PRIMAVERA - nicely salted by the prosciutto crudo with a delicate sauce and tasty house made spinach noodles that were only slightly too thick. Still perfectly made and with the bite only fresh pasta can provide. Maria provided wonderful service and made us feel right at home. A perfect meal.
Atmosphere: 5
Food: 5
Service: 5
Jamie Liu
Our party of 4 came to dine here on a Saturday evening and it wasn't busy, so we managed to get a table quite easily. There are a lot of options on the menu so there's something for everyone. We ordered the bruschetta which was delicious. I told the waitress to put the pesto on the side since it was made with pine nuts, but the chef made a pesto without nuts so I could have it. The staff was also very flexible with our party's request, such as adding more variety of vegetables to our salads and one of the pasta dishes. They also made us some fresh fries which wasn't even on the dinner menu. The mains were satisfying and a good portion size. I would highly recommend the Orecchiette pasta. Such a nice place for a small party.
Atmosphere: 5
Food: 5
Service: 5
Poetic Justice Foundation
Cute little spot and amazing food!
Atmosphere: 5
Food: 5
Service: 5
Jim McDonald
Was here for a family birthday dinner on December 8th. Beautiful restaurant, food was great and Gabriella took great care of us.
Atmosphere: 5
Food: 5
Service: 5
Deb Erickson
Food is good but extra special. Service is exceptional and location is great.
Atmosphere: 5
Food: 3
Service: 5
Ian Gordon
Went in to try their new brunch menu. There are a lot of options. I went with their Artusia breakfast pizza and a cappuccino. The food quality was well above average and the prices are very reasonable. Staff are friendly. I will definitely be going back as it is hard to find comparable quality for this price.
Atmosphere: 4
Food: 5
Service: 5
Pitabas Rana
“I had such an amazing experience here! The food was incredibly delicious — every dish was fresh, flavorful, The service made it even better; the staff were so friendly, attentive, and genuinely welcoming from the moment we walked in. And the atmosphere was just perfect — warm, comfortable, and full of good energy. Altogether, it created a fantastic dining experience that I’d happily come back for again and again!”
Atmosphere: 5
Food: 5
Service: 5
Sid Sharma
Had brunch and we got the amazing taste, I couldn’t wait to click the pictures 😅
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bruschetta \u0026 Passata
P L
Went to try out the black Friday special for brunch. Ordered eggs Benedict and unfortunately my hollandaise sauce was cold upon arrival. The burger we ordered the bun was not toasted/warm. I understand it was a busy weekend however I felt like since it was to attract returning customers the restaurant should have been more prepared. I felt like the brunch menu should include some basic drinks like hot chocolate. As well some Italian food since it is an Italian restaurant. Maybe a simple pasta?
I recently had the pleasure of dining at Artusi in New Westminster, and I have to say, it was an amazing experience from start to finish! The service was exceptional – our waitress Valeria was so friendly and attentive, making sure we had everything we needed throughout the meal.
The food was absolutely delicious! Every dish was bursting with flavor, and you could tell everything was made with high-quality ingredients. The cocktails were also fantastic, perfectly crafted to complement the meal.
The atmosphere of the restaurant really stood out to me as well. The music was on point, and the vibe of the place was so inviting and lively. It created the perfect setting for a memorable evening.
Overall, I couldn’t have asked for a better dining experience. I highly recommend Artusi and the waitress Valeria or anyone looking for a great Italian meal in New Westminster. I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Lilian Marcela Fonseca López
I visited Artusi for the first time and I really liked the place, the atmosphere, the food, and the cocktails. Valeria, a very friendly and cheerful girl, gave me great suggestions! Excellent, 100% recommended!
Atmosphere: 5
Food: 5
Service: 5
abhishek kumar
I wanted to thanks, for the wonderful dinner! thank u guys for prepare and serving my family and i, my kids they had a lovely dinner as well, i can not wait to come back!
Atmosphere: 5
Food: 5
Service: 5
Maria jose Chepenko
I had an amazing experience at Artusi! The staff were incredibly warm, attentive, and genuinely kind from the moment I walked in. You can really feel the passion and care in the service.
Under the new owners, the quality of the food has truly elevated — they have perfectly captured and even duplicated the authentic flavours of real Italian cuisine. Every dish tasted fresh, rich, and full of that traditional Italian soul.
Artusi is definitely a place I would recommend to anyone looking for a delicious and heartfelt Italian dining experience. I’ll absolutely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Eric Flatekval
The food was certainly good. We came for my dad’s birthday, and they recognized it well and treated our group very well.
Appetizers were tasty, well portioned, very well cooked. Dinners were the same, and we all enjoyed our food. Gabriella was friendly and attentive, knowledgeable and we appreciate her very good service.
Saw the 4.3 rating and decided to give this place a try. I was planning to go to Piva for my birthday, but they were hosting a private party, so we had to find another Italian restaurant last minute. When we arrived, we were the only customers, which already felt like a warning sign.
The menu was quite one dimensional, and the food photos didn’t inspire much confidence, several dishes looked like basic spring mix and very generic, almost Costco level Alfredo pasta. This did not feel like an authentic Italian restaurant at all. I ordered the squid ink vongole, but was told they were out of squid ink pasta and asked if I could substitute regular pasta. Five minutes later, they came back and said they could make it after all, which somehow made the situation even more confusing.
The dish itself was a letdown. The pasta was overly salty and undercooked, and the clams were rubbery. Don’t worry about portion size, you won’t be needing to eat much of it anyway.
To make matters worse, my wife noticed a cigarette smell coming from both the kitchen and the restroom, which really killed whatever appetite was left. At that point, the only bright spot of the evening was the water, and even that felt like setting the bar low.
Overall, the entire experience was underwhelming and disappointing, and it made me suspect there may have been a change in ownership, because this does not align with what the restaurant may have been known for before. I also noticed a number of glowing reviews from accounts with little to no prior history, which raised some eyebrows.
Sadly, this was not how I wanted to spend a birthday dinner, and we won’t be returning.
Atmosphere: 1
Food: 1
Service: 2
This is one of the finest meals I’ve eaten in ages. Burrata, focaccias, pesto, noodles, & sauces all made in house in a traditional Italian style. My companion and I had:
BRUSCHETTA & PASSATA - the burrata here had a wonderful texture and didn't get all runny when cut open. This tasted fresh and crisp and cool. Felt like inhaling Spring as the snow is melting away.
PACCHERI PICCANTI - substituted rigatoni as they were out of paccheri pasta. The rose sauce was perfectly spiced and nothing beats well made fresh noodles.
TAGLIATELLE PRIMAVERA - nicely salted by the prosciutto crudo with a delicate sauce and tasty house made spinach noodles that were only slightly too thick. Still perfectly made and with the bite only fresh pasta can provide.
Maria provided wonderful service and made us feel right at home.
A perfect meal.
Atmosphere: 5
Food: 5
Service: 5
Our party of 4 came to dine here on a Saturday evening and it wasn't busy, so we managed to get a table quite easily. There are a lot of options on the menu so there's something for everyone. We ordered the bruschetta which was delicious. I told the waitress to put the pesto on the side since it was made with pine nuts, but the chef made a pesto without nuts so I could have it. The staff was also very flexible with our party's request, such as adding more variety of vegetables to our salads and one of the pasta dishes. They also made us some fresh fries which wasn't even on the dinner menu. The mains were satisfying and a good portion size. I would highly recommend the Orecchiette pasta. Such a nice place for a small party.
Atmosphere: 5
Food: 5
Service: 5
Cute little spot and amazing food!
Atmosphere: 5
Food: 5
Service: 5
Was here for a family birthday dinner on December 8th. Beautiful restaurant, food was great and Gabriella took great care of us.
Atmosphere: 5
Food: 5
Service: 5
Food is good but extra special. Service is exceptional and location is great.
Atmosphere: 5
Food: 3
Service: 5
Went in to try their new brunch menu. There are a lot of options. I went with their Artusia breakfast pizza and a cappuccino. The food quality was well above average and the prices are very reasonable. Staff are friendly. I will definitely be going back as it is hard to find comparable quality for this price.
Atmosphere: 4
Food: 5
Service: 5
“I had such an amazing experience here! The food was incredibly delicious — every dish was fresh, flavorful, The service made it even better; the staff were so friendly, attentive, and genuinely welcoming from the moment we walked in. And the atmosphere was just perfect — warm, comfortable, and full of good energy. Altogether, it created a fantastic dining experience that I’d happily come back for again and again!”
Atmosphere: 5
Food: 5
Service: 5
Had brunch and we got the amazing taste, I couldn’t wait to click the pictures 😅
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bruschetta \u0026 Passata
Went to try out the black Friday special for brunch.
Ordered eggs Benedict and unfortunately my hollandaise sauce was cold upon arrival. The burger we ordered the bun was not toasted/warm.
I understand it was a busy weekend however I felt like since it was to attract returning customers the restaurant should have been more prepared.
I felt like the brunch menu should include some basic drinks like hot chocolate. As well some Italian food since it is an Italian restaurant. Maybe a simple pasta?
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
I recently had the pleasure of dining at Artusi in New Westminster, and I have to say, it was an amazing experience from start to finish! The service was exceptional – our waitress Valeria was so friendly and attentive, making sure we had everything we needed throughout the meal.
The food was absolutely delicious! Every dish was bursting with flavor, and you could tell everything was made with high-quality ingredients. The cocktails were also fantastic, perfectly crafted to complement the meal.
The atmosphere of the restaurant really stood out to me as well. The music was on point, and the vibe of the place was so inviting and lively. It created the perfect setting for a memorable evening.
Overall, I couldn’t have asked for a better dining experience. I highly recommend Artusi and the waitress Valeria or anyone looking for a great Italian meal in New Westminster. I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
I visited Artusi for the first time and I really liked the place, the atmosphere, the food, and the cocktails. Valeria, a very friendly and cheerful girl, gave me great suggestions! Excellent, 100% recommended!
Atmosphere: 5
Food: 5
Service: 5
I wanted to thanks, for the wonderful dinner! thank u guys for prepare and serving my family and i, my kids they had a lovely dinner as well, i can not wait to come back!
Atmosphere: 5
Food: 5
Service: 5
I had an amazing experience at Artusi! The staff were incredibly warm, attentive, and genuinely kind from the moment I walked in. You can really feel the passion and care in the service.
Under the new owners, the quality of the food has truly elevated — they have perfectly captured and even duplicated the authentic flavours of real Italian cuisine. Every dish tasted fresh, rich, and full of that traditional Italian soul.
Artusi is definitely a place I would recommend to anyone looking for a delicious and heartfelt Italian dining experience. I’ll absolutely be coming back!
Atmosphere: 5
Food: 5
Service: 5
The food was certainly good. We came for my dad’s birthday, and they recognized it well and treated our group very well.
Appetizers were tasty, well portioned, very well cooked.
Dinners were the same, and we all enjoyed our food.
Gabriella was friendly and attentive, knowledgeable and we appreciate her very good service.
This was our first time, and we will be back.
Atmosphere: 5
Food: 5
Service: 5
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