“Thank you to the lovely lady that answered the phone at this Tim Hortons location.
My friend is in the Penticton hospital and really wanted a coffee. I am in Vancouver so I decided to Skip him some. I couldn’t get a hold of my friend and I didn’t know what he wanted in his coffee so I ordered 2. One black and one with cream and sugar. He later got back to me and said he could only have cream and Splenda. The order hadn’t gone out with the driver yet so I called the Tim Hortons, told her my story and she said she would gladly change the sugar to Splenda. My friend texted me and told me he got the coffees just the way he liked 😊
Thank you so much for changing the sugars for me at the last minute and for being so kind! It may seem like a small thing but it meant a lot.“
“Well, what a fabulous experience. Sharen, who served us, is the most friendly and generous person. We both saw, and experienced, her beautiful nature. Furthermore, we saw the positive service given by other staff too. The restaurant was clean and both the food (Four Cheese, and honey donut) and coffee were delicious. This is our second experience of Tim Horton's and it is only getting better.“
“service was fast and good! I got a coffee like i usually do, I always get a double double, some tim hortons seem to have thier machines not calibrated correctly when adding ti, but this timmies had it perfect! the parking lot has lots of spaces and the drive through is long to allow for a backup of cars and still they provide great service! sometimes i have had an issue with thier speaker in the drive through not working well but this time it was amazing“
“The food was good , but it was your typical fast food, food. The service was good in the atmosphere, which was great because it was renovated a month ago. If I may suggest something, maybe the servers could ask if you're collecting points when you are paying for your order. On the day we got our food, they did not if we were collecting points. On my way out, I asked, and they said it was too late“