Tim Hortons
$ • Coffee Shops
Hours:
4550 Johnston Rd, Port Alberni
(250) 723-4211
About Tim Hortons
Customers' Favorites
Tim Hortons Reviews
Share your opinion about Tim Hortons
The whole company is messed up. I’m afraid that staff are overworked, they don’t give full time 2 days off in a row very often to relax 1 day and get personal things done the next.
The employees schedule is changed with no prior contact or at least the company asking if they could change it the day before instead of letting the employee get up at 3am to get to work for 5am and then be told , Oh no, your schedule was changed. You’re working at 9am instead.
This person...read full review
Sunday, dec5th at approx 230pm we went through the drive thru to get lunch for our kids, the women on the com was extremely rude and condescending. she had NO patients and had a very rude tone. half way through our order I said you know what, nevermind we will go somewhere else. when we got to the window, my husband asked her name and she refused to give it to us. I asked to speak to the Manager and she said no. I told her she had terrible customer service and we will be contacting...read full review
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 10PM |
Tim Hortons is a popular Canadian coffee and donut chain known for its fresh baked goods and breakfast sandwiches. The restaurant offers good wheelchair accessibility with ramps and doors in good condition. Customers often enjoy the ambiance and find the food to be hot and fresh, though wait times can be longer due to staff inexperience. The staff are generally friendly and welcoming, with many customers praising the workers and the extra whip on their iced coffee. The team handles the rush well and maintains accurate orders. However, there have been issues with service quality, with some customers noting that orders can be incomplete or delayed, especially when new staff are working.
This Tim Hortons location is described as the best place to eat in Port Alberni, with great customer service. The staff are friendly and treat customers like family. The owner is lucky to have an employee named Kanal, who provides excellent service. This Tim Hortons is also praised for its energetic atmosphere, superb staff, and fast and friendly service despite the busy line-ups. The food portions are great, the food is hot, and the lobby and washrooms are clean. Overall, this Tim Hortons location receives positive comments for its atmosphere, food, and exceptional service.