Compared to other stores, it is smaller and the hygiene management of employees is a little insufficient. The cleanliness in the store is also messier than in other places.
Ben Rawson
Staff member was mopping the floor near the self order terminals, literally mopped my shoes and my GF has sandles on and had her toes mopped. She couldn't wait 30 seconds for us to finish ordering. A world first for me. So bizarre.
Cony
They serve some really bad Mc Flurry and very little ice cream. Other McDonald's serve it better. I've been to this place three times, and the staff is always very unfriendly.
jack liu
Very clean good service,
Nick
Food poisoned this morning. I think something was up with the orange juice cus it tasted like soap and was fizzy.
Amin M
Super small and very little place to park
Atmosphere: 3
Food: 5
Service: 5
Yasas Kulasooriya
You need to keep pressing on the water tap to get water, so you can not wash both hands at the same time. Also, no paper towels in the washroom and hands dryer does not work. Moreover, the front self ordering kiosk's printer did not work, and the sales associate did not able to print a receipt using another printer; there was no printer out of order sign on that kiosk. Lots of tables were not cleaned after the customers. I had this experience when I visited this place on a Wednesday night.
Atmosphere: 3
Food: 4
Service: 4
Adel Raeesi
I was very disappointed with my recent experience at this McDonald's location. I had to wait far too long for my order, and it seemed like the staff didn’t care at all. Instead of focusing on getting orders out, they were laughing and chatting with each other, completely ignoring the waiting customers. It’s frustrating to see a lack of professionalism, and it left a negative impression. I hope management can address this to ensure better service in the future.
This particular location in Port Moody on St. Johns Street is likely one of the worst franchise locations in the area, considering there are only a handful of McDonalds locations in the Tri-City area within a 15 km radius. I have been to quite a few Mcdonalds locations in and around the lower mainland, and there is something about this location that unfortunately does not meet the standards or upholds any level of exceptional customer service. From the drive-thru attendees to the front counter clerks, even to the on-site daytime/evening supervisors, the franchise owner and the McDonalds brand needs to address the poor customer service at this location. It does not make for an inviting restaurant establishment.
Atmosphere: 3
Food: 3
Service: 2
Maria B
This location is AWFUl. Pop is flat. Food is cold. Disgusting even for McDonald's standards
LFHZ_YVR
This has to be one of the worst in the lower mainland, bad service, wrong orders and always give a hard time when trying to use coupons or purchase using the App.
Compared to other stores, it is smaller and the hygiene management of employees is a little insufficient. The cleanliness in the store is also messier than in other places.
Staff member was mopping the floor near the self order terminals, literally mopped my shoes and my GF has sandles on and had her toes mopped. She couldn't wait 30 seconds for us to finish ordering.
A world first for me. So bizarre.
They serve some really bad Mc Flurry and very little ice cream. Other McDonald's serve it better. I've been to this place three times, and the staff is always very unfriendly.
Very clean good service,
Food poisoned this morning. I think something was up with the orange juice cus it tasted like soap and was fizzy.
Super small and very little place to park
Atmosphere: 3
Food: 5
Service: 5
You need to keep pressing on the water tap to get water, so you can not wash both hands at the same time. Also, no paper towels in the washroom and hands dryer does not work. Moreover, the front self ordering kiosk's printer did not work, and the sales associate did not able to print a receipt using another printer; there was no printer out of order sign on that kiosk. Lots of tables were not cleaned after the customers. I had this experience when I visited this place on a Wednesday night.
Atmosphere: 3
Food: 4
Service: 4
I was very disappointed with my recent experience at this McDonald's location. I had to wait far too long for my order, and it seemed like the staff didn’t care at all. Instead of focusing on getting orders out, they were laughing and chatting with each other, completely ignoring the waiting customers. It’s frustrating to see a lack of professionalism, and it left a negative impression. I hope management can address this to ensure better service in the future.
I always like it and recommend it
Atmosphere: 5
Food: 4
Service: 5
Closed 15 minutes before 12:00 am
Restaurantji Recommends
Drive thru was great and fast
Kid-friendliness: Play place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 6 Piece Mcnugget Meal
So good
Atmosphere: 5
Food: 4
Service: 5
This particular location in Port Moody on St. Johns Street is likely one of the worst franchise locations in the area, considering there are only a handful of McDonalds locations in the Tri-City area within a 15 km radius. I have been to quite a few Mcdonalds locations in and around the lower mainland, and there is something about this location that unfortunately does not meet the standards or upholds any level of exceptional customer service. From the drive-thru attendees to the front counter clerks, even to the on-site daytime/evening supervisors, the franchise owner and the McDonalds brand needs to address the poor customer service at this location. It does not make for an inviting restaurant establishment.
Atmosphere: 3
Food: 3
Service: 2
This location is AWFUl. Pop is flat. Food is cold. Disgusting even for McDonald's standards
This has to be one of the worst in the lower mainland, bad service, wrong orders and always give a hard time when trying to use coupons or purchase using the App.
Atmosphere: 1
Food: 2
Service: 1
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