I recently visited your bubble tea shop, and while the drinks were delicious, the service was really disappointing. Your staff seemed overwhelmed and ignored me when I tried to place my order. I had to repeat myself multiple times because they were too busy chatting among themselves. When they finally took my order, they acted annoyed, which made the experience even worse. It’s frustrating when you just want to enjoy a drink, but the attitude of the staff ruins it. Good drinks can’t make up for bad service!
Erica A.
super delicious hand crafted drinks ! my favourite is the peach oolong tea with salted cream !
Yating Feng
Can’t wait to try it!
Rakx on the BEAT
I ordered a cup of fruit tea called Explosive Orange, which was actually orange. It tasted like a strong pigmented drink and was almost the same as the orange-flavored effervescent tablets I drank when I was a kid. It was extremely unpleasant... In the twelve years I have been in Vancouver, I have tasted one of the worst tasting drinks. It’s a level of fruit tea to be able to make something like fruit tea taste unpalatable.
Jonie Hsiao
It’s actually a zero if this is a option, their quality of drinks are bad, their milk probably expired or something and still serve it to the customer, soon as we finished their brown sugar pearl with milk we had diarrhea and stomach pain, we also drank out a piece of some kind of cardboard from their drink, also the paint of the sealing wrap slowly comes off then stick on your straw and make it in the drink, it’s absolutely disgusting. Their customers service are awful, definitely need more training on understanding what the customer are asking for, even with the mic the server still didn’t hear what I asked for and just randomly picked a drink for me and I asked her which drink is that, she just continue with the next question, did not bother to answer any questions, it’s ridiculous, don’t go to this store!!
The drinks taste good, but the attitude of the clerk is bad. When I order, the machine in the store is running so it is noisy. The clerk cannot hear me but has a very bad attitude. He yells: What are you talking about? I can’t hear you. say what! So now it's my fault you can't hear me because of the noise in the store? If I speak louder, will you look disgusted? I simply don’t know what it means, no matter how good the drink is, it’s all in vain.
M L
My fav bubble tea shop in Vancouver! They use fresh taro so the drinks are delicious. Never ask for tips and always ask if I want to adjust the ice level :)
Lisa Chen
this place has the best bbt in vancouver. i always try to stop by when im in richmond! i’ve tried their jasmine milk tea, oreo chudai tea, peach slush, and strawberry blueberry slush with salty cream (picture).
their tea doesn’t taste artificial at all and the sweetness level is perfect for me (i always get 50% sugar). i really recommend their salty cream and taro balls! the prices aren’t cheap but the taste is worth it to me, and the drinks always come out so pretty!
today there was no lineup and my drink literally came out within a minute of ordering. sometimes when there’s a lineup there’s a bit of a wait, but the service is relatively fast and the staff is really nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo, Fresh Strawberry and Blueberry, Peach Slushy with Cheese
Linda Huynh
Bubble tea place a bit tucked away from main shopping centre, but it's popular enough to have a small line. The price-quality is very decent for the area. I tried the mango slush with cheese, it's nice at 50% sugar, already sweet enough.
Atmosphere: 4
Food: 4
Service: 4
Ivy Chen
The service attitude is so bad. I haven’t paid yet. I’ve already finished half of the drinks. I said I don’t want a big cup. I want a medium cup. I said confidently that I can’t change it. It’s almost finished. Sister, I haven’t paid yet. Can you make a diao?
Matcha or something is delicious
Coconut jasmine yea with cream + boba
Nice drink!
Very delicious! ! !
The best milk tea I've ever had
So good!
I recently visited your bubble tea shop, and while the drinks were delicious, the service was really disappointing. Your staff seemed overwhelmed and ignored me when I tried to place my order. I had to repeat myself multiple times because they were too busy chatting among themselves. When they finally took my order, they acted annoyed, which made the experience even worse. It’s frustrating when you just want to enjoy a drink, but the attitude of the staff ruins it. Good drinks can’t make up for bad service!
super delicious hand crafted drinks ! my favourite is the peach oolong tea with salted cream !
Can’t wait to try it!
I ordered a cup of fruit tea called Explosive Orange, which was actually orange. It tasted like a strong pigmented drink and was almost the same as the orange-flavored effervescent tablets I drank when I was a kid. It was extremely unpleasant... In the twelve years I have been in Vancouver, I have tasted one of the worst tasting drinks. It’s a level of fruit tea to be able to make something like fruit tea taste unpalatable.
It’s actually a zero if this is a option, their quality of drinks are bad, their milk probably expired or something and still serve it to the customer, soon as we finished their brown sugar pearl with milk we had diarrhea and stomach pain, we also drank out a piece of some kind of cardboard from their drink, also the paint of the sealing wrap slowly comes off then stick on your straw and make it in the drink, it’s absolutely disgusting. Their customers service are awful, definitely need more training on understanding what the customer are asking for, even with the mic the server still didn’t hear what I asked for and just randomly picked a drink for me and I asked her which drink is that, she just continue with the next question, did not bother to answer any questions, it’s ridiculous, don’t go to this store!!
Restaurantji Recommends
The drinks taste good, but the attitude of the clerk is bad. When I order, the machine in the store is running so it is noisy. The clerk cannot hear me but has a very bad attitude. He yells: What are you talking about? I can’t hear you. say what! So now it's my fault you can't hear me because of the noise in the store? If I speak louder, will you look disgusted? I simply don’t know what it means, no matter how good the drink is, it’s all in vain.
My fav bubble tea shop in Vancouver! They use fresh taro so the drinks are delicious. Never ask for tips and always ask if I want to adjust the ice level :)
this place has the best bbt in vancouver. i always try to stop by when im in richmond! i’ve tried their jasmine milk tea, oreo chudai tea, peach slush, and strawberry blueberry slush with salty cream (picture).
their tea doesn’t taste artificial at all and the sweetness level is perfect for me (i always get 50% sugar). i really recommend their salty cream and taro balls! the prices aren’t cheap but the taste is worth it to me, and the drinks always come out so pretty!
today there was no lineup and my drink literally came out within a minute of ordering. sometimes when there’s a lineup there’s a bit of a wait, but the service is relatively fast and the staff is really nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo, Fresh Strawberry and Blueberry, Peach Slushy with Cheese
Bubble tea place a bit tucked away from main shopping centre, but it's popular enough to have a small line. The price-quality is very decent for the area. I tried the mango slush with cheese, it's nice at 50% sugar, already sweet enough.
Atmosphere: 4
Food: 4
Service: 4
The service attitude is so bad. I haven’t paid yet. I’ve already finished half of the drinks. I said I don’t want a big cup. I want a medium cup. I said confidently that I can’t change it. It’s almost finished. Sister, I haven’t paid yet. Can you make a diao?
Atmosphere: 1
Food: 3
Service: 1
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