This Pizza Hut Branch in Terra Nova has one of the best services among all the fast food chains and restaurants I have been in. The staff always greets me with a smile, which makes me feel like an appreciated customer every time I walk in.
The food always astonishes me. The pizza was fresh and hot out of the oven, and it packs flavour with flavour that hits every spot. You can feel that every bite is made with love and care, and the team greatly values quality pizza and customer satisfaction.
Highly recommend this location. Keep up the great work!
Narender Goyal
We went there at 10:45 something and the guy over there literally said we couldn’t pizza for you because we are closing. Why you guys are even open till 11:00? He chose to speak rudely even when we tried to ask about the menu.
SAHIL CHANDLA
Friendly service and excellent cuisine
Herbert T
Great service and food
Kent
Tastes good, on time and efficient.
Repon Repon
I had a wonderful experience at the Pizza Hut Terra Nova branch! The service was absolutely excellent ,the staff were so friendly, welcoming, and always had a smile on their faces. They made me feel genuinely appreciated as a customer.
The food was just as impressive. The pizza was fresh, hot, and full of flavor exactly what you'd hope for from Pizza Hut. Every bite had the perfect balance of toppings, cheese, and crust. You can really tell the team here cares about both quality and customer satisfaction.
Highly recommend this location if you're looking for great food and even better service. Keep up the amazing work, team
Terra R
Never this location again. This pizza was Dry Dry Dry Despite asking for extra extra Sauce and the bacon crumble tasted off.
Ling Li
Really disappointed. Placed the orders through the website around 11:00am and didn’t show up till 12:45pm. When I called to check on it, someone actually hung up on me. I didn’t just called once, call so many times and they didn’t the same. Super rude and unprofessional. Definitely expected better service — won’t be ordering from here again unless things change.
Grace Mak
Not satisfied with the management team
I am writing to express my dissatisfaction with a recent experience involving your management team. I called the customer service to help me out with my order to cancel it but they said that they couldn’t cancel the order and it had to go through the store so they transfer me to the store, but after the transferring the call to the store. I was abruptly hung up on me again and again, which I found to be extremely unprofessional. No matter how busy the store front is, they should pick up the phone, not hanging up on customers like that. On top of that, the food I ordered was not delivered on time, which caused additional inconvenience.
Ricky Hau
They always get my order right and food is fresh/hot
Made the wrong pizza while I was here… 30 minutes, then when they make the replacement pizza it takes 5 minutes…. Or so they said…. Waste of time and they wouldn’t deliver even after admitting their mistake. Recommend going to the Vancouver location
Atmosphere: 1
Food: 1
Service: 1
Justin Jamil Peñascosa
Had a mistake with a Door Dash order, so I had to call them.The person who answered was VERY understanding and offered to replace it and have someone drive to my place.Gentleman arrives, asking how my day was, and was apologetic.Readers & Reviewers, please be nice to these people. They stive daily as much as everyone else does. Be kind to each other.
Food: 5
Service: 5
Recommended dishes: Boneless Bites
Melissa Wadman
Food is usually delivered cold. The middle age women delivery driver is BEYOND rude and has a lot of smart comments.So if you enjoy cold food and a delivery driver who is extremely RUDE order here ?
Atmosphere: 1
Food: 2
Service: 1
Pew Pew Tegan McRae (EVILÉ BÜNHUMME)
i got very sick and went to the hospital and got asulted by the manager and he broke legs but the woman who took my order was very nice!
This Pizza Hut Branch in Terra Nova has one of the best services among all the fast food chains and restaurants I have been in. The staff always greets me with a smile, which makes me feel like an appreciated customer every time I walk in.
The food always astonishes me. The pizza was fresh and hot out of the oven, and it packs flavour with flavour that hits every spot. You can feel that every bite is made with love and care, and the team greatly values quality pizza and customer satisfaction.
Highly recommend this location. Keep up the great work!
We went there at 10:45 something and the guy over there literally said we couldn’t pizza for you because we are closing. Why you guys are even open till 11:00? He chose to speak rudely even when we tried to ask about the menu.
Friendly service and excellent cuisine
Great service and food
Tastes good, on time and efficient.
I had a wonderful experience at the Pizza Hut Terra Nova branch! The service was absolutely excellent ,the staff were so friendly, welcoming, and always had a smile on their faces. They made me feel genuinely appreciated as a customer.
The food was just as impressive. The pizza was fresh, hot, and full of flavor exactly what you'd hope for from Pizza Hut. Every bite had the perfect balance of toppings, cheese, and crust. You can really tell the team here cares about both quality and customer satisfaction.
Highly recommend this location if you're looking for great food and even better service. Keep up the amazing work, team
Never this location again. This pizza was Dry Dry Dry Despite asking for extra extra Sauce and the bacon crumble tasted off.
Really disappointed. Placed the orders through the website around 11:00am and didn’t show up till 12:45pm. When I called to check on it, someone actually hung up on me. I didn’t just called once, call so many times and they didn’t the same. Super rude and unprofessional. Definitely expected better service — won’t be ordering from here again unless things change.
Not satisfied with the management team
I am writing to express my dissatisfaction with a recent experience involving your management team. I called the customer service to help me out with my order to cancel it but they said that they couldn’t cancel the order and it had to go through the store so they transfer me to the store, but after the transferring the call to the store. I was abruptly hung up on me again and again, which I found to be extremely unprofessional. No matter how busy the store front is, they should pick up the phone, not hanging up on customers like that. On top of that, the food I ordered was not delivered on time, which caused additional inconvenience.
They always get my order right and food is fresh/hot
Parking: Lots of space
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian
Restaurantji Recommends
Made the wrong pizza while I was here… 30 minutes, then when they make the replacement pizza it takes 5 minutes…. Or so they said…. Waste of time and they wouldn’t deliver even after admitting their mistake. Recommend going to the Vancouver location
Atmosphere: 1
Food: 1
Service: 1
Had a mistake with a Door Dash order, so I had to call them.The person who answered was VERY understanding and offered to replace it and have someone drive to my place.Gentleman arrives, asking how my day was, and was apologetic.Readers & Reviewers, please be nice to these people. They stive daily as much as everyone else does. Be kind to each other.
Food: 5
Service: 5
Recommended dishes: Boneless Bites
Food is usually delivered cold. The middle age women delivery driver is BEYOND rude and has a lot of smart comments.So if you enjoy cold food and a delivery driver who is extremely RUDE order here ?
Atmosphere: 1
Food: 2
Service: 1
i got very sick and went to the hospital and got asulted by the manager and he broke legs but the woman who took my order was very nice!
Parking: it was terrible
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Cheese Lover's
Place has gone downhill
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