They had the worst slush that ever had the worst customer service with higher prices
Atmosphere: 1
Food: 1
Service: 1
Eugene Gomez
Came in this afternoon, ordered four signature fruit tea. Only one lady was working, very efficient and quick service. Unfortunately, there was no mango slush. However, highly recommend the fruit teas.
Definitely coming back!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Signature Fruit Tea
Jordana Stern
Favourite bubble tea shop. Passionfruit green tea with pearls and jelly is my staple drink. I come here way too often because it is that good ? tea is brewed fresh in front of you. Highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
TechUndercover
Passion fruit green tea is ?
Atmosphere: 5
Food: 5
Service: 5
A U
Nice lady and nice boba but no mango slushy
Atmosphere: 5
Food: 4
Service: 5
Takarafire
Free wifi, good seating, super kind customer service and delish teas!
Atmosphere: 5
Food: 5
Service: 5
Jackie Yu
Came in the afternoon today and tried the peach oolong tea and brown sugar pearl latte. Highly recommend the teas at this place because they’re brewed fresh.
Atmosphere: 4
Food: 5
Service: 5
Vinnie Yuen
Really wanted to get bubble tea yesterday (Wednesday) at 1:45 pm but the store was closed (despite the sign on the door saying open 12 - 9 pm). Don't trust their listed opening hours! I've gotten bubble tea from here before a year ago and it was decent, but because it was 1 pm they did not have pearls ready yet.
Atmosphere: 2
Food: 3
Service: 1
Lesley Huang
The store hours state that they are open until 9:30pm and the sign says it’s open. However, when I walked in at 8:50pm, they rejected service and said they are closed for the day.
Atmosphere: 1
Food: 4
Service: 1
Jay L
One of the worst bubble tea shop experiences I have ever had. Today is a very hot day. My son and I purchased bubble tea there and sat in the store to relax. After 5-10 minutes, my son wanted to use the washroom. Guess what? They just denied it. The staff asked us to go find a washroom somewhere else. So we had to rush to another store to look for a washroom under the hot sun. I’m really disappointed with this. Is that the way you treat your clients?
Not sure why there are so many negative reviews… Presotea is definitely my go-to bubble tea shop! The teas are always freshly brewed, and there’s a wide variety of toppings. There’s also a variety of teas compared to other bubble tea stores. My favourites are: a-li-shan iced tea , pineapple pouchong tea, cheese cream peach oolong tea, rose tieguanyin milk tea and so on.The staff is also so kind and polite! Seatings also opened up in the front, which is a bonus ! This is a great place to hang out, grab a drink, or get some studying done.
Atmosphere: 5
Food: 5
Service: 5
Lucas Liu
overpriced, dirty, do not
Atmosphere: 1
Food: 1
Service: 1
Moneyshirt BS
Do not get any fruit drinks here. In fact, do not get any drinks from here. Please enter the store, look at the employees as if you are pondering which drink to purchase, then leave them in their anticipation and laugh.
Atmosphere: 1
Food: 1
Service: 1
moneyshirt
I came here two days ago after school, and let me tell you that there is not a worse bubble tea store in the entirety of Richmond. Take your money and time somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Boone Lu
This place not only often has no customers, it is incomparable to any other bubble tea store due to it's lack of fresh ingredients.
They had the worst slush that ever had the worst customer service with higher prices
Atmosphere: 1
Food: 1
Service: 1
Came in this afternoon, ordered four signature fruit tea. Only one lady was working, very efficient and quick service. Unfortunately, there was no mango slush. However, highly recommend the fruit teas.
Definitely coming back!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Signature Fruit Tea
Favourite bubble tea shop. Passionfruit green tea with pearls and jelly is my staple drink. I come here way too often because it is that good ? tea is brewed fresh in front of you. Highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Passion fruit green tea is ?
Atmosphere: 5
Food: 5
Service: 5
Nice lady and nice boba but no mango slushy
Atmosphere: 5
Food: 4
Service: 5
Free wifi, good seating, super kind customer service and delish teas!
Atmosphere: 5
Food: 5
Service: 5
Came in the afternoon today and tried the peach oolong tea and brown sugar pearl latte. Highly recommend the teas at this place because they’re brewed fresh.
Atmosphere: 4
Food: 5
Service: 5
Really wanted to get bubble tea yesterday (Wednesday) at 1:45 pm but the store was closed (despite the sign on the door saying open 12 - 9 pm). Don't trust their listed opening hours! I've gotten bubble tea from here before a year ago and it was decent, but because it was 1 pm they did not have pearls ready yet.
Atmosphere: 2
Food: 3
Service: 1
The store hours state that they are open until 9:30pm and the sign says it’s open. However, when I walked in at 8:50pm, they rejected service and said they are closed for the day.
Atmosphere: 1
Food: 4
Service: 1
One of the worst bubble tea shop experiences I have ever had. Today is a very hot day. My son and I purchased bubble tea there and sat in the store to relax. After 5-10 minutes, my son wanted to use the washroom. Guess what? They just denied it. The staff asked us to go find a washroom somewhere else. So we had to rush to another store to look for a washroom under the hot sun. I’m really disappointed with this. Is that the way you treat your clients?
Restaurantji Recommends
Not sure why there are so many negative reviews… Presotea is definitely my go-to bubble tea shop! The teas are always freshly brewed, and there’s a wide variety of toppings. There’s also a variety of teas compared to other bubble tea stores. My favourites are: a-li-shan iced tea , pineapple pouchong tea, cheese cream peach oolong tea, rose tieguanyin milk tea and so on.The staff is also so kind and polite! Seatings also opened up in the front, which is a bonus ! This is a great place to hang out, grab a drink, or get some studying done.
Atmosphere: 5
Food: 5
Service: 5
overpriced, dirty, do not
Atmosphere: 1
Food: 1
Service: 1
Do not get any fruit drinks here. In fact, do not get any drinks from here. Please enter the store, look at the employees as if you are pondering which drink to purchase, then leave them in their anticipation and laugh.
Atmosphere: 1
Food: 1
Service: 1
I came here two days ago after school, and let me tell you that there is not a worse bubble tea store in the entirety of Richmond. Take your money and time somewhere else.
Atmosphere: 1
Food: 1
Service: 1
This place not only often has no customers, it is incomparable to any other bubble tea store due to it's lack of fresh ingredients.
Atmosphere: 1
Food: 1
Service: 1
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