Subway
7900 Westminster Hwy Unit 101, Richmond
(604) 284-5504
Recent Reviews
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Love it
Atmosphere: 5
Food: 5
Service: 5
Excellent service!
Was my first time at this location. Staff were super friendly and made conversation while keeping service very efficient.
Atmosphere: 5
Food: 5
Service: 5
talked to sahib…. very polite and well behaved kid. Knows how to talk and hold conversation. Sandwich was also Gud🙏🏻. will recommend going.
Atmosphere: 5
Food: 5
Service: 5
Very Disappointing Service
I visited this Subway on November 29 around 1:15 AM, and had a really bad experience with the staff. When I entered the store, the boy working , he was preparing another customer’s order. After he finished, I ordered a 6-inch Veggie Pattie.
A few minutes later, another girl walked into the store. Instead of completing my order first, he immediately started making her order—even though I was clearly there before her. This is basic customer service: first come, first served.
When I reminded him to finish my order first, only then he started making it. His attitude was very rude, and he showed zero communication skills. It felt like he didn’t care at all about fairness or customer experience.
Very unprofessional and disappointing service. I hope the management takes this seriously and trains their staff better.
Atmosphere: 1
Service: 1
The Indian staff at this restaurant had terrible service; they were extremely impatient, didn‘t allow customers to think, and kept asking questions! Their tone was also rude! The hygiene was also poor!
Great service great food great environment , Karam is a fantastic worker 💯
Atmosphere: 5
Food: 5
Service: 5
I had such a great experience at this Subway today! The place was clean, everything looked fresh, and my order was made exactly how I liked it. The customer service here is amazing.
A special shoutout to Karam — she was super friendly, patient, and made my sandwich with so much care. You can really tell she enjoys what she does. Thank you, Karam, for the great service! I’ll definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
The Subway here is great!
Atmosphere: 4
Food: 4
Service: 4
2025.10.14 Their ham and egg sandwich on a toasted Italian herb and cheese roll, double up on veggies on a foot long to share is my favorite at least a couple of times weekly.
2025.08.05 The person didn't understand the request for a ham and egg sandwich, so ended up getting a ham sandwich. Double up on the vegetables desired. Credit cards accepted, open 24 hours at this location. Good sandwich, great price, easy on your budget.
Food: 4
Service: 2
Bit into a sandwich and ended up biting a sharp piece of metal! When I called to tell the worker she just said she had “no idea why and they don’t have anything metal there” it is a literal razor
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Hard to get healthy fast food anywhere else nowadays
Atmosphere: 5
Food: 5
Service: 5
Fresh ingredients, fast service, and friendly staff. Always enjoy my Subway!
Atmosphere: 5
Food: 5
Service: 5
Parneet provided excellent service at Subway! She greeted me warmly with a smile and made sure my order was prepared exactly the way I wanted. She was attentive, friendly, and quick, which made the whole experience smooth and enjoyable. It’s always nice to be served by someone who genuinely cares about the customer, and Parneet definitely made my visit a positive one. I’ll definitely be coming back thanks to her great service!
Atmosphere: 5
Food: 5
Service: 5
I love that they are open 24 hours now and close to my house.
Atmosphere: 4
Food: 4
Service: 5
Ordered steak bowl, taste good, good service
Atmosphere: 5
Food: 5
Service: 5
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