waited in line for 15mins to find out they don't accept subway coupons, so then maybe you should remove the subway franchise and just be called sub... your totally a subway! just forcing people to buy cause they thinks we have no choice but to buy
Atmosphere: 1
Food: 1
Service: 1
李超
So rude
Atmosphere: 1
Food: 1
Service: 1
Taylor Kirkland
South west steak and avocado bowl is listed as 600 cals for 11.99$, the wrap is 800 cals for $16.00. When I confronted the staff member about how I have been charged for a wrap not the bowl I’ve ordered 4 times now, she told me the bowl was infact more calories and more expensive and that it wasn’t her problem the menu said otherwise. This is completely untrue and wrong and they are over charging and gaslighting people when the menu clearly says otherwise, in store and online. I work at the airport and would like this resolved, it’s not okay to over charge people.
Atmosphere: 1
Service: 1
Vinny Black
Didn't even want to give this place one star but unfortunately you have too! Rude staff is an understatement! And they all seem to not be able to listen when you ask for an Italian foot long and end up with a boring white stick of cold toasted bread! Not impressed! 100% use one of the other take outs, as this subway is appalling! And all staff need customer service training!
48 dollars for two sub meals is always appalling! And very over priced!
Atmosphere: 1
Food: 1
Service: 1
Lisa Exton
Again not a good experience! No sidekicks, Diet Pepsi wasn’t working, I added my rewards number and it didn’t show up on my bill. Why can’t they get it right there? Last time the staff wasn’t helpful they didn’t want to do a combo with a sidekick when every other subway does including other airports. Disappointing…
Oliver Barbour (World Plane Enthusiast)
below avrage subway
Atmosphere: 2
Food: 2
Service: 2
Toby Yuan
Order foot long meat ball sub. The meat tasted like it’s from last century. Not fresh.
Atmosphere: 2
Food: 2
Service: 2
Oliver Barbour
below avrage subway
Atmosphere: 2
Food: 2
Service: 2
Jessi Hawk
Typically subway as far as food quality. Disappointing service, when I asked for additional toppings, the woman who was serving me nudged her coworkers on both sides of her, to get their attention and they all laughed at the quantity of toppings I had requested. Although I have previously joked around with other ‘sandwich artists’ about the quantities I prefer on my sub, it was just straight up rude and disrespectful. Would be super lovely if the employees could be educated to not delay service so as to tease their customers in front of their faces :)
Atmosphere: 3
Food: 5
Service: 1
BRAR Cars
Food quality is realy good , and staff is also welcoming and
Poor customer service racist staffSuch a terrible experience i had no one has any manners to talk never seeing myself coming here
Atmosphere: 1
Food: 1
Service: 1
Amardeep Dhaliwal
I went to yvr subway this morning the person who was serving me was very rude she was an asian girl short hair, I think around 30-35 years old she was laughing around while taking my order and didn’t attend me properly so my experience was so
Atmosphere: 1
Food: 3
Service: 1
Chris Vinzenz
so decided to try a different food delivery, worst ever! store lied about when they got my order. told me they had sent my order out. then they told me they got my order later and it is now really out.....came and the order was short but too bad for me. Send a not to Customer support at Subway - THEY DON'T EVEN RESPOND!. LOSING A customer that shops there a fair amount. Really sad they want your money but don't care about the product they deliver
Atmosphere: 1
Food: 3
Service: 1
DAKSH MAL
Customer service is soo bad. Worker’s behaviour was rude and they do not even understand customer demand and mix up ingredients while making 2 subs at one time.
Atmosphere: 1
Food: 1
Service: 1
Hannah Enns
Delicious, but super pricey. ?it was $13 for a 6-inch sub and a cookie. ?
waited in line for 15mins to find out they don't accept subway coupons, so then maybe you should remove the subway franchise and just be called sub... your totally a subway! just forcing people to buy cause they thinks we have no choice but to buy
Atmosphere: 1
Food: 1
Service: 1
So rude
Atmosphere: 1
Food: 1
Service: 1
South west steak and avocado bowl is listed as 600 cals for 11.99$, the wrap is 800 cals for $16.00. When I confronted the staff member about how I have been charged for a wrap not the bowl I’ve ordered 4 times now, she told me the bowl was infact more calories and more expensive and that it wasn’t her problem the menu said otherwise. This is completely untrue and wrong and they are over charging and gaslighting people when the menu clearly says otherwise, in store and online. I work at the airport and would like this resolved, it’s not okay to over charge people.
Atmosphere: 1
Service: 1
Didn't even want to give this place one star but unfortunately you have too! Rude staff is an understatement! And they all seem to not be able to listen when you ask for an Italian foot long and end up with a boring white stick of cold toasted bread! Not impressed! 100% use one of the other take outs, as this subway is appalling! And all staff need customer service training!
48 dollars for two sub meals is always appalling! And very over priced!
Atmosphere: 1
Food: 1
Service: 1
Again not a good experience! No sidekicks, Diet Pepsi wasn’t working, I added my rewards number and it didn’t show up on my bill. Why can’t they get it right there? Last time the staff wasn’t helpful they didn’t want to do a combo with a sidekick when every other subway does including other airports. Disappointing…
below avrage subway
Atmosphere: 2
Food: 2
Service: 2
Order foot long meat ball sub. The meat tasted like it’s from last century. Not fresh.
Atmosphere: 2
Food: 2
Service: 2
below avrage subway
Atmosphere: 2
Food: 2
Service: 2
Typically subway as far as food quality. Disappointing service, when I asked for additional toppings, the woman who was serving me nudged her coworkers on both sides of her, to get their attention and they all laughed at the quantity of toppings I had requested. Although I have previously joked around with other ‘sandwich artists’ about the quantities I prefer on my sub, it was just straight up rude and disrespectful. Would be super lovely if the employees could be educated to not delay service so as to tease their customers in front of their faces :)
Atmosphere: 3
Food: 5
Service: 1
Food quality is realy good , and staff is also welcoming and
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Poor customer service racist staffSuch a terrible experience i had no one has any manners to talk never seeing myself coming here
Atmosphere: 1
Food: 1
Service: 1
I went to yvr subway this morning the person who was serving me was very rude she was an asian girl short hair, I think around 30-35 years old she was laughing around while taking my order and didn’t attend me properly so my experience was so
Atmosphere: 1
Food: 3
Service: 1
so decided to try a different food delivery, worst ever! store lied about when they got my order. told me they had sent my order out. then they told me they got my order later and it is now really out.....came and the order was short but too bad for me. Send a not to Customer support at Subway - THEY DON'T EVEN RESPOND!. LOSING A customer that shops there a fair amount. Really sad they want your money but don't care about the product they deliver
Atmosphere: 1
Food: 3
Service: 1
Customer service is soo bad. Worker’s behaviour was rude and they do not even understand customer demand and mix up ingredients while making 2 subs at one time.
Atmosphere: 1
Food: 1
Service: 1
Delicious, but super pricey. ?it was $13 for a 6-inch sub and a cookie. ?
Atmosphere: 3
Food: 5
Service: 5
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