The Keg Steakhouse + Bar - Richmond South

It has been a year since last visit. We did not try any of the lobster on the menu. We started with some happy hours items which has limited selections. Went on to have dinner. Steak was cooked to our liking and the highlight is always the Billy Miner Cake.

Atmosphere: 4

Food: 5

Service: 3

The restaurant was busy on Wednesday night. Great dinning experience. Ciabatta bread was warm and chewy. Steak was juicy. Lobster has a nice bite.

Atmosphere: 5

Food: 5

Service: 5

We celebrate almost all of our occasions here (with or without the service staff knowing) and almost every time the food is top notch and the service is good if not excellent. Very rarely (very rarely) we have had bad service.

Atmosphere: 4

Food: 5

Service: 4

Love this place the service is so amazing
Food is so yummy in my tummy
Definitely recommend this restaurant

Atmosphere: 4

Food: 4

Service: 5

The food is not good, the steak is hard, the calamari is so dry, the one who assisted us wants us to finish our meal quickly. We just got our meal, we even not in half of our meal, that is 15 mins later he is giving a container box to put in our meal. He is not asking us if we are finished and if he can get the plates, he touched the plates so how can we say no.
The service is so poor.

Atmosphere: 2

Food: 2

Service: 1

I came here to drop off a resume! Was many months back and I was treated with respect unlike Alberta establishments!
Thank you for your kindness and here's a good review!. . . . . . ...

Atmosphere: 5

Food: 5

Service: 5

Everything is nice. Very dark and the light flickers. Awesome food and service

Atmosphere: 4

Food: 5

Service: 5

We chose The Keg for our anniversary dinner, hoping for a special evening. Unfortunately, the service was incredibly slow. Our server was very friendly and attentive when she was actually at our table. However, it took forever for her to take our order and the food took an unreasonable amount of time to arrive. We watched tables that were seated after us get their meals much faster which was frustrating especially on such a special occasion.

When the food finally did arrive, it was okay but nothing special and definitely not worth the wait or the price, especially for an anniversary dinner.

Overall, while our server was lovely, the poor service really ruined the experience. I'm not sure if they were short-staffed or what the issue was but we likely won't be returning anytime soon.

Atmosphere: 3

Food: 2

Service: 2

Great service, steak is done what you like and unlimited bread

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Steak

I had a great experience at The Keg! The prime rib and double baked potato were both absolutely delicious — cooked perfectly and full of flavor. The atmosphere was cozy and welcoming, which made it a really enjoyable dinner. A special shoutout to our server, Emma — she was super friendly, attentive, and made us feel right at home. Thanks, Emma, for the great service! We will definitely be coming back.

Atmosphere: 5

Food: 5

Service: 5

I used to think the Keg was affordable and food was yummy. I would visit any keg restaurant when I was on business trips. However, it was hard to convince my family and friends to share my view. Despite the bad reviews from them I insisted that it was a great place. Last week, I finally got my friend to go and share my favourite baseball steak with me. When we ordered, I deliberately asked if they will cut the steak before grilling or afterwards. After confirming that the steak would be grilled in its 12 oz state, we ordered and said we will split the steak when it arrives. After a long wait, the steak came but it was grilled in 2 halves. I asked the waitress about her confirmation, she just said I don’t know why they split the steak into 2-six oz before grilling. Then she walked away. When we cut into the meat, it was definitely more cooked than medium rare. So we talked to the waitress again. After listening she walked away and then came a person who appeared to work at a higher grade. She said the meat looked done under patio light. The steak was medium rare and not overcooked. It looked less red so because we sat in the patio (!!). It is not that we have never grill steaks before in our BBQ. We know what a medium rare steak looks like. She then emphasized that we should google info on steak colour if we are ignorant. Well, I have had enough steak in my life to appreciate a medium rare. Ok may be the colour is not as red but the taste is definitely more tough and more chewy. You can argue about the colour but not the texture I taste in my bites. Her attitude turned south as I said the taste is just not a medium rare steak. She said I will get you the kitchen manager to explain to you that Google is right. I just said forget it, we will just eat elsewhere. The food is just not good. We had fries bit in our onion rings and we have odd pieces of foreign objects in our Brussels sprouts side dish. We didn’t even mention those and the waitress face just as mean and upset as possible. At this point, I have the Keg written off from my favourite list of restaurants.

As a steak guy myself, i would assume after going to places like milestones, two stones and the spaghetti factory steaks that those restaurants have are always chewy, not tender, not juicy enough, and overall not the best. i assumed going into the keg, it would be the same. so i ordered a medium 8 oz sirloin with a side of garlic mashed potatoes, thats when i realized i was wrong. Not all places have the same steak, because the keg had amazing steak! cooked to perfection, juicy, tender and a very very nice crust. It was maybe on of the best steaks i’ve had in my life. the keg steakhouse is officially my favourite steak restaurant. the mashed potatoes on the other hand, were just average mashed potatoes, nothing special. the service was fantastic! Our server was very kind and i 100% am seeing myself here again soon. Thank you the keg steakhouse. See you soon!

Atmosphere: 4

Food: 5

Service: 5

A very tasty, delicious steakhouse located in Richmond!
We started with garlic bread which makes this restaurant to a whole new level!
We ordered 8 oz top sirloin with a side of garlic mashed potatoes, beet roots, and green peas!
The steak was juicy and tender, and the potatoes were really creamy!
At the end, they gave us candy!
I would definitely come back!

Atmosphere: 5

Food: 5

Service: 4

This is a legendary steakhouse remarkably busy. The activity is enchantingly, spontaneous very efficient. The food is outstanding. Staff is exceptional and can keep up with the pace. thank you for a wonderful Saturday evening a real jewel in the Crown

Atmosphere: 5

Food: 5

Service: 5

It's definitely different from other keg locations as it's kind of in the middle of nowhere, sat at a circle table in the bar section And ordered lobster and a steak to share, there is a draught in the restaurant that kept blowing out the flame that keeps the butter melted but they tried their best.

Definitely not a location to go to for special occasions is definitely more of like a family restaurant.

Atmosphere: 3

Food: 3

Service: 3