Tim Hortons
11320 Steveston Hwy Unit 110, Richmond
(604) 277-8467
Recent Reviews
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Coffee tasted like water with milk. Asked to get a freshly brewed coffee and after waiting 10 minutes got the same thing again.
Food: 1
Worst staff Allison I’ve ever met. She was very rude. I felt discriminated against. Worst experience buying Tims.
Atmosphere: 3
Food: 2
Service: 1
Neat and clean, Good service and so good to see a white worker working in tim hortons..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Iced Capp, Assorted Donuts, Crispy Chicken Craveable
They don’t even care about the customers , i stood there for 10 mins at 12 :34 AM ,poor customer service, its not just 1 time
Atmosphere: 2
Food: 1
Service: 1
Good service thanks
Was in line 4th person back and the Timmy’s worker was talking to the customer lady and was holding up the line talking about how busy shopping has been and Tim lady said she hasn’t even started and doesn’t look forward to it … shop for her mom sister for me to sigh “come on!”Tim Horton lady looked up and can tell I was annoyed and was like oh sorry I’m holding up the line 🙄😒
Then was a bit snappy at me when I ordered my coffee ☕️ coffee was Good tho
Atmosphere: 2
Food: 2
Service: 1
I had a very rude interaction with Allison today as she was scolding me on apparently jumping the line, as I looked back there was no one there.. as I explained this to her she started to rudely say I jumped the line.. she is very rude I can't believe I was spoke to this way and when I asked to speak to a manager I was told there wasn't one in.. then she just said ur hot water is over there go get it and leave.. I can't believe I was spoken to this way.. Allison needs to learn how to speak to people in a nice manner
Love the view out from the window, very cozy atmosphere here, moreover the employees are very sweet and friendly (should not but would like to mention one of the employees name Rupinder she was very polite and generous).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Got what ordered, it was correct, and drive thru was fast
Atmosphere: 3
Food: 3
Service: 3
I have visited many other Tim Hortons locations, but this one stood out because it was neat and clean. The atmosphere was pleasant, making it a nice place to sit and enjoy a coffee. The service was also fast and efficient, which made the experience even better.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everything good there your staff mamber Dristhi very good dealing with customers and handling everything good
Atmosphere: 5
Food: 5
Service: 5
Terrible service. My girlfriend ask the salad sauce to be served on the side twice when we ordered. The salad was still served with dressing on top. We kindly asked the cashier (first name initial is H) to replace the salad. We also noted to H that we have mentioned dressing on the side when we ordered. H, clearly missed what we just said, immediately complained that we should have specified this when we ordered. We restated that we have asked dressing on the side when we ordered. H, unwillingly, reached out to her manager. We told the manager what happened, and the manager immediately said they can replace it. Throughout this time H was obviously upset about us, which was really astounding. The rest of the staff was actually not bad.
Atmosphere: 4
Food: 3
Service: 1
Whole store smelled like bathroom skunk, and the lady at the order counter was rude and impatient. She didn’t want to repeat herself when I asked her what she just said. She spoke too quietly with a side eye and I couldn’t hear a word she was mumbling. She didn’t have any smile on the whole time she was serving including other customers and was frowning the entire time. If shes hates her job so much she should really quit. Avoid this store!
Atmosphere: 1
Food: 2
Service: 1
Quality care and training is abysmal. Go to starbucks instead. Paid for xtra cream cheese and got this: (see photo) Both sides were like this, other side was worse actually.
Atmosphere: 1
Food: 1
Service: 1
Plenty of seats inside, nice and fast moving drive through lanes, this is the better location
Atmosphere: 5
Food: 5
Service: 5
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