Subway
1770 Shawnigan-Mill Bay Rd #1, Shawnigan Lake
(250) 743-3788
Recent Reviews
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This location in Shawnigan is cute, small, and well laid out.
The staff is great!
Atmosphere: 4
Food: 4
Service: 5
Usually when I come here it’s pretty decent so I am rating 3 stars, my most recent experience there was pretty disappointing.
1. Every single table was dirty. Full of crumbs and sauce. The workers were standing around gabbing and laughing, not doing much. Definitely could’ve spared 20 seconds to wipe tables down
2. They disappeared into the back but I could still hear gabbing and laughing and a customer approached the front and waited a few mins calling to back with no answer. He was older and maybe couldn’t yell so loud so I came up and shouted and finally someone came up.
3. Hand sanitizer devices were empty, why even have them?
4. Unrelated to this visit but why doesn’t this location have a diet option for their fountain pop? Even the bottles there’s only one I can drink
Overall disappointing
Atmosphere: 1
Food: 5
Service: 2
It's a subway so nothing new there but the service was fantastic
Atmosphere: 3
Food: 3
Service: 5
I stopped in for dinner at the subway, What I found very strange is that this is the ONLY subway that doesn't offer their customer wifi access at all. The lady who served me was great, I even talked to the manager about this service. And her response is it's only on the POS system which is an outright lie. I will not support this business by eating here. This is my last time eating at this subway !
Atmosphere: 1
Food: 5
Service: 5
Best subway iv ever been at
Atmosphere: 5
Food: 5
Service: 5
Fantastic service and we had great subs.
Atmosphere: 5
Food: 5
Service: 5
Fast, fresh & healthy meals! The cookies are delicious too.
Atmosphere: 5
Food: 5
Service: 5
wow wow wow. this was the best sub ive ever had in my entire life, no joke. Thank you to the beautiful subway sandwich artist named sara who crafted me the most amazing sub ive ever eaten. Will be returning. Thank you. Also the foot long cookie is incredible. A delicious treat.
Staff are always friendly and are pretty consistent with orders.
Atmosphere: 3
Food: 4
Service: 5
I rarely go to subway but i was in the mood for it, but i’m most likely gonna come back, young black hair worker made my sub exactly how i invisioned and even gave me extra sauce and pickles. great service will come
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went and got my son a sandwhich, pop and 2 cookies and paid for them and the owner serving us forgot to put the cookies in the sandwhich bag. I watched her bag the cookies and they were sitting on the counter with my other food before it was bagged. The store was completely dead, we were the only ones in there. My kiddo was pretty upset when we got home to Duncan to eat and didn't see his cookies. I'm not super salty about the situation, but if you're the owner serving a customer and there's no other customers, you shouldn't be forgetting to put things in the bag. If it was busy, and I didn't get charged for the cookies, I'd be more understanding.
Atmosphere: 4
Food: 4
Service: 2
Shoutout to Amelia! Best customer service ever! The kinda hospitality you'd expect from a small town and way to make an traveller feel welcome.
Atmosphere: 5
Food: 5
Service: 5
The food was good but the sandwich artist was unprofessional.She put no effort into making the sandwich and threw all the ingredients on to it. I felt rushed even though there was no line. Then the sandwich was wrapped incorrectly and the napkins were crumpled beside it.I think management needs to have a talk with this employee.
Atmosphere: 3
Food: 4
Service: 1
Their food delivery truck blocked my car in and I had to be at work in 10 mins. The owner of Subway became angry at me when I told her I needed to leave. She told me the truck would be there 10 minutes and that she only has food delivered once per week. I asked the truck driver to please back up so I could leave. He backed up and she was swearing and very angry towards me as she walked away. A friend told me the truck was still there 1 hour later. I guess she expected me to be an hour late for work? I will never support this business. Shame on you for the way you behaved!We live in a small community. A big no-no! If zero stars were an option, I would select it.Folks! Please consider supporting the other businesses in this area. We have Mexican, Japanese x 2, Thai x 2, a bakery/coffee shop, and some other great restaurants.
It's a subway in a small town, I'm not complaining. Good source of food.
Vegetarian options: Half the menu is vegetarian friendly, if you can't find something that fits your preference, I suggest leaving town and not looking back.
Parking: The lot was full, but that didn't matter to me. I just pulled up to the side of the building and went in.
Wheelchair accessibility: It's all ground floor. If you have trouble getting in with a wheelchair, blame yourself. The door is a single wide, can fit a standard chair. Other than that there's really nothing to concern yourself with.
Dietary restrictions: It's Subway. You pick what goes on your sandwich.Don't blame them for making a bad sandwich, you just told them what to make you.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Grilled Chicken
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