First time ordering pizza here it was delicious and the honey garlic wings. The customer service was excellent she was so helpful with me struggling with my toddler… so thank you again!
Hot Pan Pizza distinguishes itself not only through its bold and innovative menu but also as one of the best destinations for halal pizzas in town. This spot has become a go-to for those seeking the assurance of halal ingredients without compromising on flavor or creativity. The tandoori pizza, with its halal-certified chicken marinated in a blend of traditional spices, exemplifies how the establishment marries cultural authenticity with the universal love for pizza. The crust, crispy on the outside and tender within, supports a vibrant array of toppings, including freshly pulled mozzarella and crisp vegetables, creating a harmonious blend of textures and flavors.Then there's the sriracha pizza, which ups the ante with its daring use of the beloved spicy sauce. This pizza is a bold testament to Hot Pan Pizza's commitment to catering to the tastes of spice enthusiasts, all the while ensuring that every ingredient meets halal standards. It's a spicy, tangy, and slightly sweet concoction that melds beautifully with the gooey cheese and diverse toppings, providing a culinary experience that's hard to find elsewhere.Despite the cozy and somewhat cramped seating arrangement, the ambiance remains welcoming, thanks in large part to the friendly staff and the inviting decor. The space may be tight, especially during peak times, but the quality of the food and the attentiveness of the service more than compensate for any inconvenience.In essence, Hot Pan Pizza serves up some of the best halal pizzas in town, proving that adherence to dietary laws does not mean sacrificing taste or culinary innovation. Whether you're in search of a mouthwatering tandoori pizza or the heat of a sriracha-flavored delight, this establishment delivers exceptional flavor, quality, and service, making it a must-visit for both halal eaters and pizza aficionados alike.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tandoori Chicken Pizza
ManSoor Seddiqi
Last night I ordered chicken tandoori pizza it was delicious and wonderful, thanks Rauoff brother for nice place and great service.
Atmosphere: 1
Food: 5
Service: 1
Ahshanul Haque Sunnah
We drove from vancouver to surrey to this location during closing. As we didn’t know about their combo just saw on the poster and ordered. The pizza and chicken both were so delicious. Especially the sauce on the pizza and the samosa. They are so good. We got the complimentary one pizza, drinks and chicken as they were closing. I am a regular customer to their main st branch. This is the first time visiting here and already liked their service. Looking forward to be here more often. If anyone looking for Halal options this might be a good choice for them.
Their marketing is good but Pizza was hard like brick. So donot
Atmosphere: 1
Food: 1
Service: 1
Sam Jack
Good service,and I really like the pizza and the customer. Thank you for your
Atmosphere: 5
Food: 5
Service: 5
Krazy Mind
Good service I really love the tandoori chicken pizza and gd
Atmosphere: 5
Food: 5
Service: 5
Mohammad Yaqoub Negin
The pizza was delicious also the young boy with glasses he is doing a good job and good customer service thank you for your good customer service and good pizza Especially the young boy with
My brother used to order pizza from them regularly, and their quality today was very poor. No chicken in chicken pizza he ordered for me today, and when inquired, a lady who claimed to be Kavitha acted very rude. Thank you, Kavitha, we are never coming back. I am very disappointed in the service and quality. It's not worth the money at all.
Atmosphere: 1
Food: 1
Service: 1
Risfa Samanudeen
I was extremely disappointed with the pizza I ordered. We have been ordering here for more than one year. We suggested many people this place as well. But for the past few months there were no chicken to see in the pizza.When we try to complain to the restaurant, the female employee who told her name as KAVITHA was very rude to us and she openly shouted at us on the phone.We will spread the word and because of you lady KAVITHA, we won't be ordering from there again.$28 for the pizza which is utterly worthless for $15. What a worst customer service.EDITEDWe saw the OWNER'S response in a Facebook group post with that particular employee's message. We never asked for another pizza and we never asked for extra chicken, we wanted chicken for the money we pay. Your employee has lied. Please find about it.Dear Owner, I think your employee has failed to send few of her own words she spoke. This is exactly what she said us, "what if your ATE the chicken and complain about no chicken on it. If you want you can return the pizza, we will not refund or replace it. Do whatever you want".There is a way to respond people. Please teach customer relation to your employees. Disgusting.
Food: 1
Service: 1
Shihar Hassan
Edit:I have been going there forever for Mt pizzas. The quality of the pizzas have gone down so much that I could barely find any chicken in the pizzas. I specifically told a lady called Kavitha that the quality is going down and I need proper pizzas that I used to love. After getting home with the box, I see that the pizza was even worse than before. I call and Kavitha was shouting at my face saying if I need more chicken, I need to pay more as if I was asking chicken from her family heirloom. KAVITHA, THIS IS FOR YOU! YOU'RE A SHAME TO THIS PIZZA PLACE WE USED TO LOVE. NEVER COMING BACK!Edit 2: I take back my 5 star review and the below comment I made:My regular place! Very good pizzas with all Halal ingredients. A must go!
Atmosphere: 1
Food: 1
Service: 1
zahra mansoor
Horrible customer service by Kavitha the lady who spoke so rudely with us over the phone.. the quality of your pizzas have degraded very recently. we called hot pan pizza to complain and Kavita was blasting us ...she was like we won't give you another pizza nor will we refund you,yiu can do whatever.....what kind of service is this...never coming back and we will surely spread the word.....
Atmosphere: 1
Food: 1
Service: 1
Chananya Lupomesky
Went to pick up an order for the customer today. The girl who worked there told me it's going to be 2 minutes but it ended up being 10 minutes. Please provide us with an accurate time so that we can cancel and move on. She was so slow and more interested in taking a phone call and play with her papers. I was a server for 19 years and have a full house to myself all the time. Seeing someone this slow hurts my eyes. Thank you the gentleman who came to the rescue,packing up the order and handed to me.
First time ordering pizza here it was delicious and the honey garlic wings. The customer service was excellent she was so helpful with me struggling with my toddler… so thank you again!
Atmosphere: 5
Food: 4
Service: 5
Very good service and cooperative staff❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Chicken, Butter Chicken Pizza
Taste has changed, and chicken wings were
Food: 4
Hot Pan Pizza distinguishes itself not only through its bold and innovative menu but also as one of the best destinations for halal pizzas in town. This spot has become a go-to for those seeking the assurance of halal ingredients without compromising on flavor or creativity. The tandoori pizza, with its halal-certified chicken marinated in a blend of traditional spices, exemplifies how the establishment marries cultural authenticity with the universal love for pizza. The crust, crispy on the outside and tender within, supports a vibrant array of toppings, including freshly pulled mozzarella and crisp vegetables, creating a harmonious blend of textures and flavors.Then there's the sriracha pizza, which ups the ante with its daring use of the beloved spicy sauce. This pizza is a bold testament to Hot Pan Pizza's commitment to catering to the tastes of spice enthusiasts, all the while ensuring that every ingredient meets halal standards. It's a spicy, tangy, and slightly sweet concoction that melds beautifully with the gooey cheese and diverse toppings, providing a culinary experience that's hard to find elsewhere.Despite the cozy and somewhat cramped seating arrangement, the ambiance remains welcoming, thanks in large part to the friendly staff and the inviting decor. The space may be tight, especially during peak times, but the quality of the food and the attentiveness of the service more than compensate for any inconvenience.In essence, Hot Pan Pizza serves up some of the best halal pizzas in town, proving that adherence to dietary laws does not mean sacrificing taste or culinary innovation. Whether you're in search of a mouthwatering tandoori pizza or the heat of a sriracha-flavored delight, this establishment delivers exceptional flavor, quality, and service, making it a must-visit for both halal eaters and pizza aficionados alike.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tandoori Chicken Pizza
Last night I ordered chicken tandoori pizza it was delicious and wonderful, thanks Rauoff brother for nice place and great service.
Atmosphere: 1
Food: 5
Service: 1
We drove from vancouver to surrey to this location during closing. As we didn’t know about their combo just saw on the poster and ordered. The pizza and chicken both were so delicious. Especially the sauce on the pizza and the samosa. They are so good. We got the complimentary one pizza, drinks and chicken as they were closing. I am a regular customer to their main st branch. This is the first time visiting here and already liked their service. Looking forward to be here more often. If anyone looking for Halal options this might be a good choice for them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tandoori Chicken Pizza, Sauce, Buffalo Chicken, Butter Chicken Pizza
Their marketing is good but Pizza was hard like brick. So donot
Atmosphere: 1
Food: 1
Service: 1
Good service,and I really like the pizza and the customer. Thank you for your
Atmosphere: 5
Food: 5
Service: 5
Good service I really love the tandoori chicken pizza and gd
Atmosphere: 5
Food: 5
Service: 5
The pizza was delicious also the young boy with glasses he is doing a good job and good customer service thank you for your good customer service and good pizza Especially the young boy with
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tandoori Chicken Pizza, Sriracha Chicken Pizza
Restaurantji Recommends
My brother used to order pizza from them regularly, and their quality today was very poor. No chicken in chicken pizza he ordered for me today, and when inquired, a lady who claimed to be Kavitha acted very rude. Thank you, Kavitha, we are never coming back. I am very disappointed in the service and quality. It's not worth the money at all.
Atmosphere: 1
Food: 1
Service: 1
I was extremely disappointed with the pizza I ordered. We have been ordering here for more than one year. We suggested many people this place as well. But for the past few months there were no chicken to see in the pizza.When we try to complain to the restaurant, the female employee who told her name as KAVITHA was very rude to us and she openly shouted at us on the phone.We will spread the word and because of you lady KAVITHA, we won't be ordering from there again.$28 for the pizza which is utterly worthless for $15. What a worst customer service.EDITEDWe saw the OWNER'S response in a Facebook group post with that particular employee's message. We never asked for another pizza and we never asked for extra chicken, we wanted chicken for the money we pay. Your employee has lied. Please find about it.Dear Owner, I think your employee has failed to send few of her own words she spoke. This is exactly what she said us, "what if your ATE the chicken and complain about no chicken on it. If you want you can return the pizza, we will not refund or replace it. Do whatever you want".There is a way to respond people. Please teach customer relation to your employees. Disgusting.
Food: 1
Service: 1
Edit:I have been going there forever for Mt pizzas. The quality of the pizzas have gone down so much that I could barely find any chicken in the pizzas. I specifically told a lady called Kavitha that the quality is going down and I need proper pizzas that I used to love. After getting home with the box, I see that the pizza was even worse than before. I call and Kavitha was shouting at my face saying if I need more chicken, I need to pay more as if I was asking chicken from her family heirloom. KAVITHA, THIS IS FOR YOU! YOU'RE A SHAME TO THIS PIZZA PLACE WE USED TO LOVE. NEVER COMING BACK!Edit 2: I take back my 5 star review and the below comment I made:My regular place! Very good pizzas with all Halal ingredients. A must go!
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service by Kavitha the lady who spoke so rudely with us over the phone.. the quality of your pizzas have degraded very recently. we called hot pan pizza to complain and Kavita was blasting us ...she was like we won't give you another pizza nor will we refund you,yiu can do whatever.....what kind of service is this...never coming back and we will surely spread the word.....
Atmosphere: 1
Food: 1
Service: 1
Went to pick up an order for the customer today. The girl who worked there told me it's going to be 2 minutes but it ended up being 10 minutes. Please provide us with an accurate time so that we can cancel and move on. She was so slow and more interested in taking a phone call and play with her papers. I was a server for 19 years and have a full house to myself all the time. Seeing someone this slow hurts my eyes. Thank you the gentleman who came to the rescue,packing up the order and handed to me.
Service: 1