Inchin's Bamboo Garden- Surrey

Amazing custoner service and top notch food. i would recommend this place 100%. 10/10

I came here with my fiancé last year, middle of the week, for lunch. We had 2 male servers who were attentive and very kind! And the food, wow, amazing! We had the sambal lamb and chicken chili honey with rice. Their sauces on the side are really good and actually spicy. Tonight, my family and I decided to dine in, with reservations, for a party of 6, celebrating my brother's birthday. We were sat in the dining area. The person who sat us said he'd turn the lights on. He didn't. We asked our server to turn them on so we weren't in the dark and she did later. My mother brought a cake and asked the man who sat us, if it was possible to put it in the fridge. He said of course. Hours later, after dinner, the cake was slightly hot. It was never in the fridge and most likely in the hot kitchen. Would have appreciated transparency as we'd happily leave the cake in one of our 3 cars as the temperature after 7:00 pm is much cooler. Drinks and food were never given to their respective person. Everything was brought to the closest part of the table and dumped and left for us to pass over dishes and drinks. We also had about 4-5 different female servers which was odd. Usually for a big group you have 1-2 servers looking after the party. We ordered 6 entrees, and 1 appy for 6 people. 5 of us were half way through eating and we had asked 3 times, to different servers, why my mother's chicken wasn't here yet. Eventually one of the servers said she'd get it now but by then, more than a half hour had passed so we canceled my mother's 1 order of chicken. She never ate. The bill comes and the gratuity is listed appropriately for a party of 6, as stated online while booking our reservations, prior. Understandable. However charging a gratuity for 6 people while 1 person never got their food, after asking 3 times to 3 different people, is not fair. After talking to 2 servers and a manager, which took more than 15 minutes, the gratuity was waved as we never got consistent service and found out at the end, the server that took our order never placed my mother's order. My mother ended up having to order from Green Lettuce in order to eat dinner tonight as she cannot eat most proteins besides lamb, which soured a birthday dinner. Also, every 4-5 different servers we had were quick to dump off food and drinks and run off even though we needed plates and cutlery and wanted drinks and were given broken fortune cookies and tried to talk to them but they'd leave immediately, the restaurant wasn't busy. Staff definitely need more training. Will no longer recommend this place, respectfully. Zero care or communication.

Atmosphere: 1

Food: 5

Service: 1

Well! Food and ambience is good. Somewhat away from the hustle and bustle. Service is too pathetic. Waitresses do not know how to serve and how to treat the customers. Long waits to get even an extra spoon and napkins even if there is no other guests in the whole restaurant. A waitress named jasmine has too bad attitude and very poor customer service skills.

Atmosphere: 4

Food: 4

Service: 1

Everything tasted like fish the buffet although cheep was about 5 r 6 items . And seemed old . We took a small bite of each item and left . Charged full price leaving full plates . I good chef would want to know why and generally if anything charge half . Will not be returning

This is for Surrey location buffer I eat very little rice by the time the naan came we were done and there was only one other table with two there.

I was eager to try this restaurant, but unfortunately, my experience was disappointing. Our server, Bhavneet, seemed rushed from the start, which affected the overall dining experience. When she brought our appetizer, we politely asked for a photo, and she mentioned she would return in five minutes to take it, but she never came back or followed up. Additionally, when I requested a straw, it was never brought to our table, and I had to go to the bar to get it myself. While I understand things can get busy, these small interruptions impacted the experience, especially given the premium pricing.

On a positive note, the fried rice was excellent, and the food was generally fine. However, the lack of attentiveness from the server left me feeling dissatisfied. I expected more care and attention, especially given the reputation and pricing of the establishment.

BAD FOOD, worst experience

Atmosphere: 1

Food: 1

Service: 1

Very long wait times, more than 45 mins

Atmosphere: 3

Food: 5

Service: 1

Ambience is good. Service is top notch. The chicken 65 was awesome. However, manchurian and garlic fried rice weren't upto the expectations.

Atmosphere: 4

Food: 4

Service: 4

The most salty food I have ever met in my life! Is your salt free?

Atmosphere: 5

Food: 1

Service: 5

Not upto expectations. Also came to know staff is getting harassed due to non-payment of their salaries from last 3 months.

Atmosphere: 1

Food: 1

Service: 3

Buffet taste is not good. Ala carte is good

Atmosphere: 5

Food: 1

Service: 5

I had a wonderful dining experience at Inchin's Bamboo Garden- Surrey The food was absolutely delicious, with rich flavors and authentic Indian spices that made every dish stand out. The butter chicken was creamy and flavorful, the biryani had the perfect balance of spices, and the naan was soft and fresh.
The hospitality was just as impressive. Our server, Bhavneet, was incredibly attentive, friendly, and made sure we had everything we needed. She provided excellent recommendations and made our experience even more enjoyable with her warm and welcoming service.

Atmosphere: 4

Food: 4

Service: 5

We went for the lunch buffet for my birthday and the food was great but there wasn't a lot of selection. I was expecting more Chinese food. It was mostly Indian and there was no plain rice available in the buffet selection.
Food tasted good, as I like spice but my senior mom and uncle could not handle it as much. Service and atmosphere was great! Not sure if I'll be back or not only because there was not a lot of Chinese food available and I'm more of a Chinese food fan than Indian.

Atmosphere: 5

Food: 4

Service: 5

The food was very tasty. The server Bhavneet was very good and friendly. The service was excellent

Atmosphere: 5

Food: 4

Service: 5