Amazing and friendly staff, offers best coffee with LOVE.
Atmosphere: 5
Food: 1
Service: 5
Island Girl
I hope that some changes are done where more staff is hired to avoid long wait times. Should have one person in charge of online orders . Seems like that when you come in to order then wait time is crazy long. I have experienced this a lot and I now I hardly come here. Southpoint branch is very well organized compared to newton
Hedy-Marie BollywoodBoutique
Was treated terrible infront of customers . Very condescending and didnt do the drink the way I asked. Spent nearly 25$ on drinks and food. To be upset. I will never go back to this location again. I dont recognize the staff and when I asked of the drink was extra hot , i was told it was to find out it was not hot at all. Didnt bother to complain by the waybi was talked to. I will definitely tell my regular customers who used to come with me to not bother with this store.
Food: 1
Service: 1
Lina Huine
I frequently drop in this location, staff is always very nice. I do use the app to order and I never have to wait for my drink staff are very efficient.
Vegetarian options: Veggie options available
Dietary restrictions: Lots of choices for milk substitutes
Randeep has a passion for delivering top-notch customer service. She is very professional and polite.
Atmosphere: 5
Food: 5
Service: 5
Zane Leo
I ordered a drink and waited for 20 minutes. The guy said they didn’t get my order at all. Wasting my time.
Atmosphere: 1
Food: 1
Service: 1
Greg Webster
Taking about the experience I had at this Starbucks was awesome credit to the barista named vinay such a humble guy , his positive energy at workplace and his connection made my day ❤️. Also, the drink he made was perfect as I wanted
Atmosphere: 5
Food: 5
Service: 5
Tony Gomez
Main counter looks dirty and unorganized, needs to stay clean
Atmosphere: 1
Food: 4
Service: 2
Kyle Murray
This location needs better optimization i.e. more workstations/space for the employees. Regularly has long lines at the till and pick up area all the way to the door, to the point the store feels claustrophobic.
Atmosphere: 1
Food: 1
Service: 1
Chelsea Turtle
20 mins for a coffee.. enough said... staff hanging out in the backroom
Not sure why but we got a wrong drink twice. My partner ordered venti caramel machiato but got caramel crunch frap. They refunded extra amount and asked us to pay for venti caramel machiato. When we left, we realized its not our drink. Apparently, a sign of heedless customer service. Charged for venti and received grande and turned out to be a wrong order twice. Total dissappointment.
Food: 1
Service: 1
Manpreet Kaur
Great chai tea latte
Raja Turna
This place not good anymore service hare like Tim hortons . I ordered food and drinks they made food first and took too long to make drinks by the time food get cold and guy name was gure he don’t know how to talk with customer I am not going anymore at this location.
Atmosphere: 2
Food: 1
Service: 1
Vaibhav Kumar
What a joke is it after telling order for multiple times and waiting in a lineup for stupid coffee and still got my wrong order and when tried complaining about it they give such a bullshit attitude
Amazing and friendly staff, offers best coffee with LOVE.
Atmosphere: 5
Food: 1
Service: 5
I hope that some changes are done where more staff is hired to avoid long wait times. Should have one person in charge of online orders . Seems like that when you come in to order then wait time is crazy long. I have experienced this a lot and I now I hardly come here. Southpoint branch is very well organized compared to newton
Was treated terrible infront of customers . Very condescending and didnt do the drink the way I asked. Spent nearly 25$ on drinks and food. To be upset. I will never go back to this location again. I dont recognize the staff and when I asked of the drink was extra hot , i was told it was to find out it was not hot at all. Didnt bother to complain by the waybi was talked to. I will definitely tell my regular customers who used to come with me to not bother with this store.
Food: 1
Service: 1
I frequently drop in this location, staff is always very nice. I do use the app to order and I never have to wait for my drink staff are very efficient.
Vegetarian options: Veggie options available
Dietary restrictions: Lots of choices for milk substitutes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Bacon-Style Turkey Cheddar & Egg White Sandwich, Cranberry Bliss Bar Tray, Gingerbread Loaf, Potato Cheddar & Chive Bakes
Randeep has a passion for delivering top-notch customer service. She is very professional and polite.
Atmosphere: 5
Food: 5
Service: 5
I ordered a drink and waited for 20 minutes. The guy said they didn’t get my order at all. Wasting my time.
Atmosphere: 1
Food: 1
Service: 1
Taking about the experience I had at this Starbucks was awesome credit to the barista named vinay such a humble guy , his positive energy at workplace and his connection made my day ❤️. Also, the drink he made was perfect as I wanted
Atmosphere: 5
Food: 5
Service: 5
Main counter looks dirty and unorganized, needs to stay clean
Atmosphere: 1
Food: 4
Service: 2
This location needs better optimization i.e. more workstations/space for the employees. Regularly has long lines at the till and pick up area all the way to the door, to the point the store feels claustrophobic.
Atmosphere: 1
Food: 1
Service: 1
20 mins for a coffee.. enough said... staff hanging out in the backroom
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Not sure why but we got a wrong drink twice. My partner ordered venti caramel machiato but got caramel crunch frap. They refunded extra amount and asked us to pay for venti caramel machiato. When we left, we realized its not our drink. Apparently, a sign of heedless customer service. Charged for venti and received grande and turned out to be a wrong order twice. Total dissappointment.
Food: 1
Service: 1
Great chai tea latte
This place not good anymore service hare like Tim hortons . I ordered food and drinks they made food first and took too long to make drinks by the time food get cold and guy name was gure he don’t know how to talk with customer I am not going anymore at this location.
Atmosphere: 2
Food: 1
Service: 1
What a joke is it after telling order for multiple times and waiting in a lineup for stupid coffee and still got my wrong order and when tried complaining about it they give such a bullshit attitude
Atmosphere: 1
Food: 1
Service: 1
15mins to make a single drink
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