Boston Pizza

2850 Bentall St, Vancouver
(604) 439-1132

Recent Reviews

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Gilda Cota

Takeout - The portions are too small for what you pay.
I went to Boston Pizza to order takeout. I received my order, and when I'm going home, I wanted to try a bite, but what a surprise! The portions were too too small for what I paid. My mistake was not checking my order before leaving, because when I went back 10 minutes later, they probably thought I had already eaten some of it, but I hadn't. The girl said it was the correct portion, but it wasn't. You can see the pictures; both boxes are almost empty, this is my experience with this particular location, not with other places. I paid $38, but $45 in total with tips, and JUST FOR THIS. Check your food before you leave, but even then, you might still get a small portion and they just gonna say sorry it's the right portion, but you know it's not the right 😡😡

Michelle C

Four friends—Ava, Theo, Jasmine, and Malik—had just arrived in the city, their spirits high and their stomachs rumbling after a long day of sightseeing. They’d heard whispers of a legendary fine dining spot tucked into the corner of the city, a place where elegance met warmth and the food was said to be unforgettable.The restaurant was everything they’d hoped for. Velvet chairs, soft lighting, and the hum of quiet conversation filled the air. The waitstaff moved like dancers—graceful, attentive, and genuinely kind. It felt like stepping into a dream.They ordered a round of dishes, including a wood-fired truffle mushroom pizza that Jasmine had been raving about since they’d landed. But when the food arrived, the pizza was... wrong. It was a—delicious-looking, but not what they’d asked for.Before they could say a word, their waitress returned with a sheepish smile. “I’m so sorry,” she said. “We mixed up your order. But please—keep this one on the house. Your pizza is already in the oven.”The group blinked, surprised. No excuses. No cover-ups. Just honesty and generosity.They laughed, shared the unexpected pizza, and when the correct one arrived, they devoured it with even more appreciation. The mistake had turned into a moment of connection—a reminder that authenticity matters more than perfection.“If they’d tried to fake it,” Malik said, “we’d have left annoyed.”“But now?” Ava grinned. “I’m telling everyone about this place.”And they did. Photos, reviews, glowing posts across every platform. In the land of Google, their praise spread like wildfire.The restaurant didn’t just gain four satisfied customers that night. It gained four loyal ambassadors—proof that a little honesty can go a long way.

Atmosphere: 5

Food: 5

Service: 5

Zuraiya

Our hostess Tessa was very attentive and helpful. Very fine establishment.

Atmosphere: 5

Food: 5

Service: 5

K Y

We went today around 915pm. We got a table for 4, waitress put the menus down and left. I picked up the menus and they were all dirty with black specs and grease spots, waited quite a while and noone came by so I brought the menus to the front, waited again and left them there and took new menus. We ordered nachos, pizza flight, spaghetti and meatballs, quesadilla, and drinks and after taking out order we asked if there was happy hour and the waitress said you didn't get a menu? We said no and then she brought the menu. On the hh menu, I saw the nachos on the menu so I thought great we got a discount on them. We also ordered the deep fried pickles after seeing the hh menu. Our food came and then it was quite a while and we still didn't get the deep friend pickles so I asked about it and the waitress said that's cause they still cooking it....yet she came back right away with them...I think she forgot. We waited a long a time for anyone to come to us as we were done eating and wanted boxes for our take out. Then we asked 2 different people for the bill...noone showed up the we finally saw our waitress and we asked for the bill. We checked the bill to see if the nachos were hh price and they were not...when inquired she said it was the smaller size. It was a very frustrating and disappointed visit. The waitress apologized about the hh menu but at this point we were in the middle of paying and we were just so over the service. We told her menus were filthy and we had to get our own menus, we had to ask for the bill 3 times, the hh menu was never provided to us and just waiting for anyone to help us was poor. We have been here before and the service was better.Won't be returning any time soon.

Atmosphere: 2

Food: 2

Service: 1

Ernie Montano

The entire order is just wrong and horrible... 1. I ordered a burger with caesar salad and i received french fries instead. 2. The burger was cold and the bun was hard as a rock, burger came with no lettuce. 3. Ordered wings with carrots and celery with ranch sauce and i only received the wings with no carrots no celery and no ranch, wings were cold. 3. Caesar salad with salman came with no croutons and again the salmon was cold..... first time i have received an order this horrible and wrong. Never again ordering at this trash restaurant.

Atmosphere: 1

Food: 1

Service: 1

Alexander Macdougall

Missed one of two main dishes on a $100 Skip order. Paid delivery twice. Portion sizes are hilariously small for what you pay - $25+ for seven pieces of ravioli. Unbelievable. Never ordering or going to BP again. Do not recommend. Tastes like reheated frozen food.

Food: 1

Service: 1

Kev Kak

Its always been a decent place to chill 😎

Atmosphere: 4

Food: 4

Service: 4

Me

We are long time customers of this BP. We pick it not only for the good service but as well the great parking. We drive across the city to specifically go there. This past weekend our family went to enjoy a quick bite on a Friday evening and we can acknowledge how busy it was.
That being said, we were sat at a table that was incredibly sticky. It might seem small to the server who ignored our request for a cloth to wipe it down quite rudely and dismissed our request and needs within the first 3 minutes of being there but for us, it was incredibly uncomfortable and extremely frustrating to have the feeling of a “dirty” table in-front of the group of us.
We are grateful for the lovely young woman who helped us after but it wasn’t enough to tarnish the feeling of classifying it as a “welcoming place” in our minds and we will likely find a different location going forward for our group meals and family meals.

Atmosphere: 3

Food: 4

Service: 3

Josh Dow

Awesome place to hang out

Atmosphere: 5

Food: 5

Service: 5

Daniil Yarygin

Amazing service, Layla was a great bartender/server, 100% will come by again.

Atmosphere: 5

Food: 5

Service: 5

Gloria Catherine

Came here for dinner Sunday night and the food and service were excellent! Highly recommend the whiskey bbq chicken pizza :)

Atmosphere: 5

Food: 5

Service: 5

Brendon Steele

Great bday dinner experience

Atmosphere: 4

Food: 5

Service: 4

Sarah Huang

Zeba was the absolute sweetest! Her kind and genuine vibes made the experience here 💗

Food: 5

Service: 5

Matthew Bennett

It’s so great place we had food came out so fast and everything was good

Atmosphere: 5

Food: 5

Service: 5

john

Got diarrhea multiple times when I was here, but food was very good!

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