Canffle

3581 Kingsway, Vancouver
(604) 225-8508

Recent Reviews

Sort by
Dedi Budiman

One of server not that nice tough

Atmosphere: 4

Food: 5

Service: 1

Andrea Gaddy

The croffle and the mochi waffle were delicious; had them with the pizza omelet, the beef teriyaki benny, and a cappuccino. All delicious.

Atmosphere: 5

Food: 5

Service: 5

Fern Lee

Should’ve read the reviews before coming here. The female server was disrespectful and it seems like everybody has brought up the same comment about the same lady

Atmosphere: 1

Food: 1

Service: 1

Xiao

Very tasty food

Atmosphere: 5

Food: 5

Service: 5

James McDavid

BEWARE OF RUDE CUSTOMER SERVICE. My wife and I drove by Canffle and wanted to try but our experience was cut short when the employee was rude to us without us provoking her. If I could give the service a 0 star, I would. Never coming back here again. The female employee with black, tied up wavy hair. Wearing white Nike airforces and has a zit on her forehead, fix her attitude and customer service.

Atmosphere: 1

Food: 1

Service: 1

Serena Lai

food was great. had the croissant waffle eg salad sandwich. The croissant was crispy on the outside and soft on the inside. $20 gave you 2 huge croissant! will definitely come back.
Only cons about this place is its small, so if you go on weekends, expect wait time for table to be long, also long wait times for food to come out.

Atmosphere: 3

Food: 5

Service: 3

Christina Renault

TL;DR: Every server I interacted with was kind and professional except for one. If you have a RBF or make an expression she doesn’t like, she’ll give you rude service and dismiss you if you try to address her behaviour. Rather than approaching the table to speak respectfully, she shouts across the room with things like, “do you need something?”. Another employee informed me that this particular server has received multiple complaints from various customers and has repeatedly been told she needs retraining. I would honestly appreciate it if the staffs could review the camera footage of “me being angry at her”, like she claimed because that was not the case.

Aside from one rude employee, the food was good. I’d recommend it.

—-
Terrible service from one of the staff on Saturday, June 28th, between 12:45–1:40 PM. Due to loud music, I had to repeatedly ask if any tables were available. The server, with attitude, shouted, “no, we don’t have any tables,” then told me to add my name to the waitlist. When it was time to be seated, instead of approaching me, she yelled across the room, “You, come in.” I was observing her interactions with other customers and when she saw me observing, she yelled across the room, “do you need something?” prompting me to address her rude behavior. She dismissed my concerns, saying, “why do you think that? I didn’t hear you. The music was loud. You were being angry at me. Your face looked angry”. Regardless, that’s no excuse for poor service. After the unproductive exchange, I requested a manager.

Another staff member later approached me and I explained the situation. She was kind, understanding, and mentioned that the original server has a history of being blunt and has received multiple complaints. She also shared that the server has required repeated training on customer service. With ongoing issues and repeated feedback from different customers, perhaps this role isn’t the right fit for her. When I confronted the server, I was calm and respectful; I simply expressed that yelling across the room was inappropriate. Her response that I “looked angry”, was a poor justification for being rude. Instead of acknowledging the issue, she dismissed my concerns. The second staff member offered complimentary drinks (which I declined) and later offered waffles when I went to pay, which I appreciated and accepted.

Every other server, especially the second one who spoke with me, was kind, helpful, and understanding. I genuinely appreciated the service provided by the rest of the team.

Although the issue was addressed while I was still there, I believe this staff member either needs thorough retraining or should be reconsidered for the role. Consistently treating multiple customers with attitude over minor misunderstandings or unintentional gestures is unprofessional and inappropriate.

Atmosphere: 2

Food: 4

Service: 1

Braxton Cleaver

Amazing food. So good. One of the waitresses had half her Victoria's secret underware showing doesnt seem very appropriate for a restaurant. Nothing on her character im sure, but was kind of surprised to see that kind of attire at a restaurant. The food was amazing though, hands down you need to go here.

Atmosphere: 4

Food: 5

Service: 5

Michael Kim

Canffle in Vancouver is a brunch lover’s dream—cozy vibes, top-tier service, and waffles that steal the show. If you’re in Vancouver, this spot deserves a permanent place on your brunch list.

Atmosphere: 5

Food: 5

Service: 5

Cat King

I dropped by canffle for a brunch with my toddler and my girlfriend. It was her choice of place and I was glad to come here. The menu is pretty straightforward. It had three I think types of waffles? And the prices weren’t bad. At first I thought a sandwich that I got for 18.75 was really expensive, but there were two sandwiches. With that said, I thought it wasn’t that bad. The croissant/ waffle thing was crunchy outside and soft inside. I forgot what I ordered but the eggs and the sandwich was nicely soft and the sauce had a kick to it. The sauce helped it not be too heavy? I couldn’t need to sandwiches. I brought one home. My toddler had a croffle with berries and he enjoyed it. The cream on it wasn’t too sweet, so that was nice. The only thing was the atmosphere was kind of not so restaurant like? It felt kinda like a takeout spot with very limited seating. Still, I thought the food was pretty decent and the girls working there were very nice. And it wasn’t super pricey either. Next time I feel like having this croissant plus waffle thing, I’ll drop by canffle.

Atmosphere: 3

Food: 4

Service: 5

Zehra Tejani

Every single dish we ordered looked phenomenal and tasted great! A new fave. They don’t take reservations but it is worth the wait. I will be visiting again on my next trip!

Atmosphere: 5

Food: 5

Service: 4

T Y

Excellent food!

Atmosphere: 5

Food: 5

Service: 5

Garima

One of my go to brunch spots in the city! Love the vibes, food, and drinks and amazing team at Canffle

Atmosphere: 5

Food: 5

Service: 5

Nicola Blackman

Huge portions, fresh food and amazing flavors. Will definitely be back

Kid-friendliness: They have highchairs and cute kids drinks and food. :)

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Salmon Benny with Mochi Waffle

Fanny Yuen

Had an enjoyable dining experience at this place on a Saturday morning. We tried the Salmon Benny with Croffle (croissant x waffle). The croffle was crispy on the outside, light and chewy on the inside. Perfect vehicle to soak up the hollandaise sauce. We also got the Ben’s Table with Brussels Waffle. The plate was massive and it got everything! The Brussels was soft and fluffy. Really good as well. Looking forward to go back to try their dessert waffles.

Atmosphere: 4

Food: 5

Service: 5

Loading...