Gong Cha
2887 E 12th Ave, Vancouver
(604) 423-4995
Recent Reviews
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Very convenient location outside the skytrain station! The drinks are very yummy and well made! A lot of comfortable seating. The only reason why it’s not 5 stars is because we had to wait over 15 minutes for our 2 drinks!!! They must get a lot of online orders. I can see the two workers were working nonstop. I think they need to hire another person to keep up with the demand.
I order brown sugar coffee jelly oolong milk tea in large with 30% sugar and no ice on the menu it says 7.99 for large. but when I look at the receipt it charges you 8.29 for large 7.99 plus Gst .41 is 8.40 but not just that why do we get charges .30 cent for asking no ice on our drink . Where does it say on the menu if we ask for no ice we get charges. I ask the girl she just told me because you ask for no ice .
I ordered Uber eats last night and I received the incorrect order and missing items. I ordered 2 corn dogs where as I only received 1 and the bubble waffle I received wasn't even oreo, it was original. Unacceptable!
We enjoyed checking out Gong Cha Renfrew for a special Yelp Elite Event! 🎉 This location is super convenient — right across from the Renfrew SkyTrain Station — making it an easy stop for a bubble tea fix.
We received a complimentary drink and snack as part of the event. We chose their most popular items!
🥤Milk Tea with Grass Jelly
I always go for 50% sugar & 50% ice—the perfect balance for me! The milk tea was smooth and creamy, but the grass jelly was a little too soft for my taste. I was hoping for a stronger herbal kick!
🧇 Matcha Bubble Waffle
It was crispy on the outside, chewy on the inside, and packed with matcha flavour - Just how we like it! It was as good as ever.
Their seasonal drinks looked tempting. We also grabbed a Strawberry Matcha with Milk Foam 🍓🍵 — WOW! It was super refreshing! The added strawberry jelly gave it a nice fruity touch. Making it onto our favourites list.
💡 A little feedback:
While I loved the variety, their promo posters were everywhere — if we counted right, there were 18 posters around the counter! 🤯 It felt a little overwhelming. Maybe focusing on just a few key promos would make browsing easier for customers.
🙌 Huge thanks to Gong Cha Renfrew for hosting such a fun event! And a shoutout to CM Anushka for the great organization and the handy Yelp Elite swag (a Cellphone Silicone Suction Cup Phone Mount - pretty cool!).
We are already looking forward to my next visit! 😍🍹
Food: 🥤🥤🥤🥤Should Try!
Service: 👩🍳👩🍳👩🍳👩🍳
Kids: 👶👶👶👶 Yay!
Presentation: 📷📷
Parking: 2-hour free parking right outside.
Tips:
📝 Great spot for friend hangouts or casual dates.
📝 Serve snacks galore — bubble waffles, English crepes, coin waffles, corn dogs, and ice cream!
📝 Have a variety of drinks.
Would I Return: Yes 👱♀️
Great drinks. However, horribly understaffed, meaning food can sometimes be so slow to get it hurts.
Drinks are decent but deceptive pricing. If you order a drink with no ice, there’s a surcharge. Also, staff did not ask for topping in the combo and defaulted to give pearls.
I usually buy their milk tea ice cream, but they often forget to add the foam and the pearls. Also, waiting time for 2 ice cream is around 15 minutes, and even longer for drinks.
Last time I ordered 3 glasses of water, the store forgot to put 3 straws. Today I ordered 3 glasses of milk tea without sugar :) Ordered green milk tea but it wasn't sweet at all, bland :))
I love bubble tea and generally i don't go to gongcha (in my city) because i find they're too sweet but this store is very different. The staff are very attentive, listened to my concern regarding the sweetness level and created a drink that i really enjoyed. The store is very spacious, well decorated with amble seating. I will try to come back before we leave Vancouver. Good job, team Gongcha Renfrew!
Atmosphere: 5
Food: 5
Service: 5
One of my go to bubble tea spots. They house a good variety of flavors and drink options. I never had an issue with my order and the consistency of the drinks have always been good. All in all a reliable location for me and my friends
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
The staff very kindly made me a new milk tea after I dropped mine. Thank you!
Food: 5
Service: 5
Delicious, pleasant and fast!!
Atmosphere: 5
Food: 4
Service: 4
The food is delicious but the wait is very long, I've waited 35 minutes and it still hasn't arrived
Atmosphere: 3
Food: 4
Service: 2
I ordered two bubble teas this evening Mango passion fruit green tea and a Oreo Milk Foam Black Forest and it was completely disgusting it didn’t taste like at all Oreo or even sweet it was really salty I literally trough it to the garbage and don’t finish it I don’t know what happened I think they might got confuse and put salt instead of sugar on my drink but the Mango one was fine?
Atmosphere: 5
Food: 1
Service: 3
Love the bubble waffle and milk tea
Atmosphere: 5
Food: 5
Service: 5
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