I had one of the worst experiences at this restaurant. One of the servers was extremely rude, disrespectful, and lacked basic manners when dealing with customers. Instead of doing her job, she was busy chatting and laughing with her friends who had come to visit her at the restaurant. It was clear she had no interest in serving or helping the waiting customers.
Only one other staff member — another girl — was actually doing her job and trying to manage everything politely and professionally. She was the only saving grace in the entire situation.
Several people, including us, were left waiting for a long time for food and service. Some customers even walked out because they were tired of waiting. Honestly, it felt like customer service was the last priority here.
Alistair Lau
Their mango sticky rice made me sick, have been feeling horrible all day because of it. Coconut sauce was not good, and the rice wasn’t sweet
Mike B
Such a lovely place to have a dessert. Very quiet late at night but lots of takeout orders. One question though: If you are eating/drinking a Summer Special, is it 好吃 or 好喝 since you use a straw and spoon?!
Bun Bun
Store doesn’t pick up any calls from customers
Atmosphere: 1
Food: 1
Service: 1
Yomad Hike
Lofi vibes :)
Atmosphere: 5
Food: 5
Service: 5
Eila
I’ve ordered a ton of times from icy bar. Good icy’s and fresh fruit but found lots of hairs in my icy this time and am very unhappy and grossed out. Please keep hair out. Not clean
Atmosphere: 2
Food: 4
Service: 1
Asma R.B.
Very tasty shaved ice.
Gagandeep Kaur
Just having the tiramisu pudding and couldn’t even wait to finish it before posting this. It is that GOOOD.
Hayden Ng
$30 for shaved ice is kind of expensive. Tasted good and service was quick. Kind of dim for a dessert spot
Atmosphere: 3
Food: 5
Service: 2
An
Expensive, automatically charges $0.50 for takeout bag despite us not needing it.
The tofu pudding with grass jelly and green bean topping was okay in terms of flavour. However, I do wish the green beans can be a little more savoury instead of overwhelming it with sugar. I’m my opinion it is a bit too sweet. Other than this, everything else was decent.
Atmosphere: 3
Food: 4
Service: 4
Yasser Bagdady
Order takes a very long time One employee only Shame on you
M User
Really nice lady runs this cute dessert restaurant. ?❤️❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Angel Pop (Angel)
Such a sweet place! Usually, there is only one person working there and she's really nice and accommodating. If you are going in groups, I would try to call ahead to make it easier for her!The desserts she made were refreshing and delicious! This is my go-to dessert place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Mixed Icy with Coconut Milk Choose 3 Topping, Pudding, Strawberry, Mango Icy, Mango
ياسر بغدادي
Order takes a very long timeOne employee onlyShame on you
I had one of the worst experiences at this restaurant. One of the servers was extremely rude, disrespectful, and lacked basic manners when dealing with customers. Instead of doing her job, she was busy chatting and laughing with her friends who had come to visit her at the restaurant. It was clear she had no interest in serving or helping the waiting customers.
Only one other staff member — another girl — was actually doing her job and trying to manage everything politely and professionally. She was the only saving grace in the entire situation.
Several people, including us, were left waiting for a long time for food and service. Some customers even walked out because they were tired of waiting. Honestly, it felt like customer service was the last priority here.
Their mango sticky rice made me sick, have been feeling horrible all day because of it. Coconut sauce was not good, and the rice wasn’t sweet
Such a lovely place to have a dessert. Very quiet late at night but lots of takeout orders. One question though: If you are eating/drinking a Summer Special, is it 好吃 or 好喝 since you use a straw and spoon?!
Store doesn’t pick up any calls from customers
Atmosphere: 1
Food: 1
Service: 1
Lofi vibes :)
Atmosphere: 5
Food: 5
Service: 5
I’ve ordered a ton of times from icy bar. Good icy’s and fresh fruit but found lots of hairs in my icy this time and am very unhappy and grossed out. Please keep hair out. Not clean
Atmosphere: 2
Food: 4
Service: 1
Very tasty shaved ice.
Just having the tiramisu pudding and couldn’t even wait to finish it before posting this. It is that GOOOD.
$30 for shaved ice is kind of expensive. Tasted good and service was quick. Kind of dim for a dessert spot
Atmosphere: 3
Food: 5
Service: 2
Expensive, automatically charges $0.50 for takeout bag despite us not needing it.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
The tofu pudding with grass jelly and green bean topping was okay in terms of flavour. However, I do wish the green beans can be a little more savoury instead of overwhelming it with sugar. I’m my opinion it is a bit too sweet. Other than this, everything else was decent.
Atmosphere: 3
Food: 4
Service: 4
Order takes a very long time
One employee only
Shame on you
Really nice lady runs this cute dessert restaurant. ?❤️❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Such a sweet place! Usually, there is only one person working there and she's really nice and accommodating. If you are going in groups, I would try to call ahead to make it easier for her!The desserts she made were refreshing and delicious! This is my go-to dessert place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Mixed Icy with Coconut Milk Choose 3 Topping, Pudding, Strawberry, Mango Icy, Mango
Order takes a very long timeOne employee onlyShame on you
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