Mc Donald’s is supposed to be a place where family and friends get together to enjoy a happy and delicious meal. What happened to Mc Donald now a day when every time I visit particularly this branch, I would walked away frustrated and disappointed whether the foods is mishandled, missing items or utensils and unpleasant customer service.
I simply ordered a cheese burger happy meal with No onions and no pickles with apple juice and fish filet with poutine instead of regular fries. I asked for ice tea but they are out so, I got coke instead. I looked at orders in the screens and she punched in coke for both meals. Then the guy repeated my order and said hamburger instead of cheeseburger when I was about to pay.
I picked up my foods, inside was regular fries instead of poutine. I asked to change it so, I was passing the bag to the lady in the window with my left hand because I have the coke on my right hand and she didn’t want to take it but she want it me to grab the apple juice from her hand. This is common sense.
They replaced the fries to poutine so quickly like almost instantly and handed me the bag. I checked the bag again and there was no straws for apple juice and coke. My daughter opened the poutine and there was almost no poutine in the box. It’s half way of the small box. My daughter only took 2 bites of it. I wished I could’ve taken a pictures first.
I spent 5 years at Mc Donald’s in early 2000, 4 years as part of Management Team. It wasn’t like this. Mc D was number one fast foods chain in the world before but now, it’s the worse.
To the Management team. Please work on customer service skills. Time management and paying attention to details of your staff. Get rid of those who would come to work but not in their right senses of mind. Perhaps, it’s the management who needs to be terminated and replaced if the situation persists.
Atmosphere: 1
Food: 2
Service: 1
Luis Urrutia clemente
Service was great I found 3 games 5$ each , cramped inside though
Atmosphere: 3
Service: 4
Darryl Flasch
As expected from McD. Entrance is from the South and West side. Going south turn at light going East and then when able go into the neutral middle lane and when free turn West and entrance is on the left. East Ample Parking. Just a few outside tables crappy location. But there is a grass knoll to dine.
Atmosphere: 5
Food: 5
Service: 5
declan Darby-Petrunia
so slow terrible wouls not recommend
Atmosphere: 1
Food: 5
Service: 1
Izy Mangrubang
I ordered a vanilla ice coffee however its always tastes bland, almost like water, just like a regular ice coffee.
Atmosphere: 2
Food: 2
Service: 2
Ping Leong
Self order option wasn't working. Went to the till to pay, Waited 10 minutes and line up was getting longer. And still nobody came to take my money. Bad service. They ignore you.
Atmosphere: 1
Food: 4
Service: 1
Il
Komal was very kind and helpful !!!
Vlad Strimbu
It's what you expect from McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Tammy Tsang
Straight up lied to us twice. We ordered two happy meals. The first one came with Spot it and they said there was no other option. We went inside cause it was obvious she was lying. They said no again. While waiting for the second happy meal they gave the other kid a toy. Went inside to call them out and they finally gave us a toy.
One star for the first one who was kind. Although likely same one that lied to us.
Unbelievably slow service at this location
Atmosphere: 2
Food: 2
Service: 1
Mc Donald’s is supposed to be a place where family and friends get together to enjoy a happy and delicious meal. What happened to Mc Donald now a day when every time I visit particularly this branch, I would walked away frustrated and disappointed whether the foods is mishandled, missing items or utensils and unpleasant customer service.
I simply ordered a cheese burger happy meal with
No onions and no pickles with apple juice and fish filet with poutine instead of regular fries. I asked for ice tea but they are out so, I got coke instead. I looked at orders in the screens and she punched in coke for both meals. Then the guy repeated my order and said hamburger instead of cheeseburger when I was about to pay.
I picked up my foods, inside was regular fries instead of poutine. I asked to change it so, I was passing the bag to the lady in the window with my left hand because I have the coke on my right hand and she didn’t want to take it but she want it me to grab the apple juice from her hand. This is common sense.
They replaced the fries to poutine so quickly like almost instantly and handed me the bag. I checked the bag again and there was no straws for apple juice and coke. My daughter opened the poutine and there was almost no poutine in the box. It’s half way of the small box. My daughter only took 2 bites of it. I wished I could’ve taken a pictures first.
I spent 5 years at Mc Donald’s in early 2000, 4 years as part of Management Team. It wasn’t like this. Mc D was number one fast foods chain in the world before but now, it’s the worse.
To the Management team. Please work on customer service skills. Time management and paying attention to details of your staff. Get rid of those who would come to work but not in their right senses of mind. Perhaps, it’s the management who needs to be terminated and replaced if the situation persists.
Atmosphere: 1
Food: 2
Service: 1
Service was great I found 3 games 5$ each , cramped inside though
Atmosphere: 3
Service: 4
As expected from McD. Entrance is from the South and West side. Going south turn at light going East and then when able go into the neutral middle lane and when free turn West and entrance is on the left. East Ample Parking. Just a few outside tables crappy location. But there is a grass knoll to dine.
Atmosphere: 5
Food: 5
Service: 5
so slow terrible wouls not recommend
Atmosphere: 1
Food: 5
Service: 1
I ordered a vanilla ice coffee however its always tastes bland, almost like water, just like a regular ice coffee.
Atmosphere: 2
Food: 2
Service: 2
Self order option wasn't working. Went to the till to pay, Waited 10 minutes and line up was getting longer. And still nobody came to take my money. Bad service. They ignore you.
Atmosphere: 1
Food: 4
Service: 1
Komal was very kind and helpful !!!
It's what you expect from McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Straight up lied to us twice. We ordered two happy meals. The first one came with Spot it and they said there was no other option. We went inside cause it was obvious she was lying. They said no again. While waiting for the second happy meal they gave the other kid a toy. Went inside to call them out and they finally gave us a toy.
One star for the first one who was kind. Although likely same one that lied to us.
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I ordered a cheeseburger. But why is the bread like that?
It's a McDonalds, this one has outdoor seating which is kinda fun
Atmosphere: 5
Food: 3
Service: 4
Waited 25 minutes for our meal. They are asking 30 cents each for a Mayonnaise! What a joke.
Atmosphere: 1
Food: 1
Service: 1
🚻 the bathroom was dirty and stinky
The food was okay thematic cold the French fried were hot
Atmosphere: 4
Food: 5
Service: 3
Susan at the drive through is incredible. She really did make the environment very friendly. Great experience!!
Atmosphere: 5
Food: 5
Service: 5
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