Lovely staff and good iced oat latte! It has a nice and calm ambience when I went at around 2:30pm.
Atmosphere: 5
Service: 5
Luke Zeng
Good coffee ☕️
hadi alibabaei
I have ordered lattes from Cafe Palette (Knight Street location) several times, and every single time the coffee has been cold, as if it’s been sitting out for a while. This time I specifically told them, “Please make sure my latte is hot, it’s always cold here.” Yet again, I received a cold coffee.
When I politely pointed it out and asked for a replacement, the man behind the counter reacted in an extremely rude and angry manner. Shockingly, he took the same cup I had already drunk from and shoved it under the steam wand of the machine to “reheat” it! That is completely unhygienic and unacceptable — it poses a real health risk.
Instead of apologizing and replacing the drink like any professional café (e.g. Starbucks would), he argued with me and dismissed my concern.
This place not only has serious hygiene issues, but also zero respect or basic manners toward customers.
I strongly expect the management to reach out to me directly and apologize for this unacceptable experience. If they truly care about their customers and their reputation, they should take immediate action.
Cao Vu Le
Delicious coffee with good view in Vancouver, how amazing Vietnamese coffee style there, I will come there more to enjoy nice atmosphere and coffee also food
Atmosphere: 5
Food: 5
Service: 5
feralstryke
Nice place for coffee and baked goods
Atmosphere: 5
Food: 5
Service: 5
Dominik Plempe
Delicious Matcha Latte and cookie. Thank you for letting me bring my dog into your outside seating area.
Atmosphere: 5
Food: 5
Service: 5
Fateme H
Great atmosphere, friendly staff! Definitely worth coming back.
Atmosphere: 5
Food: 5
Service: 5
LegateGrant
Awesome pour over.
Atmosphere: 5
Service: 5
Lina
I thought it was pretty decent. Atmosphere was good, service was standard. I would just say that it is too expensive.
Atmosphere: 5
Food: 2
Service: 4
Jennifer Loreto
Service is so bad. Workers are just talking and not serving the customers properly.
You'll find parking about half a block into residential streets off knight street. It's worth the short walk. Coffee is very good and fresh, staff are friendly and lots of good treats to pick from.
Atmosphere: 4
Food: 5
Service: 5
Daniel (Dan__23)
Wish I can come more often but I live further away now. Reminiscing about the high quality coffee and the nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Anthony Plaxen
Nice cozy little coffee shop in Vancouver with very tasty lattes and drinks!
Atmosphere: 4
Food: 5
Service: 4
G S
Cozy little coffee shop! Looks like a great spot for studying since they have some outlets and Wi-Fi. I had an iced Americano and a walnut and chocolate cookie. Both were good. I’d love to come back next time to get some work done.
Atmosphere: 5
Food: 4
Service: 5
Christian *
Fantastic sandwiches, coffee too Beef brisket sandwich I highly recommend.
Lovely staff and good iced oat latte! It has a nice and calm ambience when I went at around 2:30pm.
Atmosphere: 5
Service: 5
Good coffee ☕️
I have ordered lattes from Cafe Palette (Knight Street location) several times, and every single time the coffee has been cold, as if it’s been sitting out for a while. This time I specifically told them, “Please make sure my latte is hot, it’s always cold here.” Yet again, I received a cold coffee.
When I politely pointed it out and asked for a replacement, the man behind the counter reacted in an extremely rude and angry manner. Shockingly, he took the same cup I had already drunk from and shoved it under the steam wand of the machine to “reheat” it! That is completely unhygienic and unacceptable — it poses a real health risk.
Instead of apologizing and replacing the drink like any professional café (e.g. Starbucks would), he argued with me and dismissed my concern.
This place not only has serious hygiene issues, but also zero respect or basic manners toward customers.
I strongly expect the management to reach out to me directly and apologize for this unacceptable experience. If they truly care about their customers and their reputation, they should take immediate action.
Delicious coffee with good view in Vancouver, how amazing Vietnamese coffee style there, I will come there more to enjoy nice atmosphere and coffee also food
Atmosphere: 5
Food: 5
Service: 5
Nice place for coffee and baked goods
Atmosphere: 5
Food: 5
Service: 5
Delicious Matcha Latte and cookie.
Thank you for letting me bring my dog into your outside seating area.
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere, friendly staff! Definitely worth coming back.
Atmosphere: 5
Food: 5
Service: 5
Awesome pour over.
Atmosphere: 5
Service: 5
I thought it was pretty decent. Atmosphere was good, service was standard. I would just say that it is too expensive.
Atmosphere: 5
Food: 2
Service: 4
Service is so bad. Workers are just talking and not serving the customers properly.
Service: 1
Restaurantji Recommends
You'll find parking about half a block into residential streets off knight street. It's worth the short walk. Coffee is very good and fresh, staff are friendly and lots of good treats to pick from.
Atmosphere: 4
Food: 5
Service: 5
Wish I can come more often but I live further away now. Reminiscing about the high quality coffee and the nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Nice cozy little coffee shop in Vancouver with very tasty lattes and drinks!
Atmosphere: 4
Food: 5
Service: 4
Cozy little coffee shop!
Looks like a great spot for studying since they have some outlets and Wi-Fi.
I had an iced Americano and a walnut and chocolate cookie. Both were good.
I’d love to come back next time to get some work done.
Atmosphere: 5
Food: 4
Service: 5
Fantastic sandwiches, coffee too
Beef brisket sandwich I highly recommend.
Atmosphere: 4
Food: 5
Service: 5
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