Paul Restaurant, Café and Bakery

Food was delicious, our waitress Fatima was gorgeous and so friendly. Would recommend and come back again in a heartbeat

Been there quite a few times, and was happy with it, but this time the customer service was absolutely poor. Even though I reserved our table in advance it took them 20 mins to get the table cleaned and ready after asking several times.The servers were so rude and ignorant. Please consider that we pay-tip and deserve a good service.

Service: 1

Nice place for hot chocolate and fancy croissants. Try their special mix drink if you are lucky.

Atmosphere: 4

Food: 4

Service: 4

Dirty table and chair do not come.

Super slow, poor English speaking level!
Sigh….

$6 for a tea bag.

Atmosphere: 1

Food: 1

Service: 1

Great food like any Paul worldwide
Service was dreadful. 15 mins to order an eclair and a cafe..

Atmosphere: 3

Food: 5

Service: 1

Excellent food n service croissants to die for. Great place on a rainy cold day.

I came here to try the Dubai bar croissant, which did not disappoint. The coffee was alright, but my main feedback for a place with this aesthetic is that I would expect it to be a bit more clean. My friend and I could not find a clean table to sit at, and ended up cleaning one off ourselves.
They weren’t that busy, and after spending 30 minutes here, I realized that I have yet to see any employee clean off any dirty tables.

Atmosphere: 3

Food: 3

Service: 2

Very nice place, foods are good. Highly recommended.

Atmosphere: 5

Food: 5

Service: 5

Tried their White chocolate flat croissant and the chocolate and pistachio croissants.
The chocolate and pistachio one was a take on the baklava with the crumbled pistachio filling in the middle, and a flaky, buttery croissant which was amazing! The white chocolate and rose flavored one was also great, and perfectly sweet!
Overall, it’s one of the more expensive bakeries in town with a chic ambience and great pastries!

Atmosphere: 5

Food: 4

Service: 3

#2 After a previous disappointing experience, I decided to give Paul another chance. Tried their ham and cheese croissant, and honestly, it was mediocre at best.
At $15 each, it’s overpriced and underdelivers. That’s it for me with Paul in Vancouver.
.
#1 We received the pastries right away, but had to wait around 15 minutes for our drinks. When we followed up on our drinks, we discovered they had been given to another customer. Another almost 10-minute wait for our replacement drinks.

The pastries were not fresh, which was a downer. But here’s the thing: they had these “PAUL” labels on them, like little pieces of paper that you couldn’t even eat. I mean, seriously? Who does that?

This was a disappointing experience , and I don’t think we’ll be giving that place a second chance anytime soon.
For this price point, there are better bakeries nearby.

Atmosphere: 3

Food: 2

Service: 3

Delicious, absolutely perfect food. Kind staff, very helpful. Place was clean, hot chocolate was out of this world delicious, croissants were spectacular, everything was a 10/10

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pastries

Nice fancy pastaries and coffee shop

Atmosphere: 5

Food: 4

Service: 5

$10 for a medium hot chocolate is insane. It was fine but it wasn’t life-changing.

Atmosphere: 3

Food: 2

Service: 3

This is a really fancy and beautiful french bakery with 135 years expriences. They have breakfast, brunch, happy hours, unlimitate tasty coffee and pastries, bread and recently dinner. Give it a try😉

Atmosphere: 5

Food: 5

Service: 5

Poor service. Employees don’t care about customers. They act like we are there to eat for free. Hot chocolate is not taste good as people recommend. They don’t even ask whether to add cream or not. My experience was really bad there.

Atmosphere: 3

Food: 3

Service: 1