Refresh Cafe & Smoothie Bar

I hate to leave such a bad review because I usually have nothing but good things to say. I used to be a frequent shopper here a few years back because I stayed in the area. Anywho, I decide to stop in today, I placed my order online. Cool. Gives me a certain time it’ll ready great! I head in theres someone before me so I wait at the inside table patiently. (Approx 3 minutes ) No welcoming hello btw. Im checking emails on my phone the customer before me headed out. I check the time it’s now 11 minutes after pick up time. I head to Jenna (staff member) & ask does she have any online orders ready. She blandly says, “NO”. Cool cool cool. She begins to ask me where did I place the order. I explain right from the website directed from google. Showed her the link as well as the confirmation email. She rolls her eyes turns around and says “what was in it?”. I proceed to show her again and reminded her of the add ons I paid extra for. She says okay and turns around again. Other customer comes in she talks their order without starting mine. Cool I get that. Another 5 minutes goes by. She places the bag with my bowl on the pick up counter and walks away. I grab the bag and ask her name and proceeded to tell her to have a good day. Weird interaction. Crappy customer service for such a beautiful establishment. I will come back again actually with hoping staff will show more customer service and perhaps be more friendly. Picture of how the bowl was prepared will be added

These smoothies are great! They’re sweet and delicious. Best healthy treat after a workout

Atmosphere: 5

Food: 5

Service: 5

Very convenient! Great place for after work out smoothie!

Atmosphere: 5

Food: 5

Service: 5

delicious smoothies!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: PB \u0026 Jab

Great quality drinks to refuel after workout or just enjoy as it is! Amazing people and great hang at DCS as always!

So lucky to have tasty smoothies readily available after the fantastic classes! 10/10

Found this hidden gem in the heart of China town and I can’t say enough good things. PB & Jab is my favourite shake so far!!

“Fruits of Fury” very yummy smoothie, just what I needed for the day!

Best smoothies in Vancouver. My favorite is enter the dragon

Staff was very friendly. I got the sunrise açaí bowl && it was amazing 🤩

Our cafe/smoothie bar is located in the heart of Vancity Chinatown. We are EAST VAN PROUD. Our smoothies were designed by a Pro Nutritionist for UFC Fighters/Athletes. All natural ingredients and healthy.

The staff are always super friendly and the smoothies are so good! Whey of the dragon is my fave :)

Hands down the tastiest smoothies in the city. Really friendly staff too! PB & Jab all the way!!

Delicious shakes, friendly staff. The Big Boss and Enter The Dragon are my favourite!

Love the smoothies are here! The staff and overall environment is amazing!