Starbucks
2795 E Hastings St, Vancouver
(604) 215-2424
Recent Reviews
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Not a single good thing to say about the staff, the management (or lack thereof), or the service. All terrible.
Atmosphere: 1
Food: 1
Service: 1
Poor customer service. Rude and unprofessional. Two of the Asian ladies were very ignorant, I waited 5mins and no one acknowledged me or gave eye contact or even ask if I was waiting for anything as they should. I gave them time cause I understand it gets busy. One of the worker snapped at me for taking MY online order. Eventually I’ve got ahold of the manager who was polite and understanding and apologized to me.
Also I’ve had another incident at this Starbucks specifically. I was with my fiancé in the drive through looking at the menu for a couple mins, but he refused to take our order because apparently we took too long? The attitude was abit too much. And the lineup was very minimal.
(Black guy)
Service: 1
Like any other. Freindly staff
Atmosphere: 4
Food: 4
Service: 4
Nice and friendly just the ac was on too high so cold
Atmosphere: 4
Food: 4
Service: 4
This starbucks is usually fine, but I came in during my lunch break on August 23 and had a subpar experience. I sat down and placed an order on my phone so I wouldn’t have to speak to anyone; this wasn’t the issue. When my drink was ready, it was the wrong size (again not an issue I just wanted the size I paid for). Upon pointing out the mistake to the barista, she said she would re make it for me, only to be given a drink half filled with chocolate milk and half with the smaller size frappuccino. Because of this, my mocha frappuccino tasted like straight chocolate
milk and was entirely melted because it was half liquid. The barista had short hair with bangs and glasses and seemed like it was such a bother when I asked for the size I ordered. I understand service workers are busy and not paid great, but I would expect to receive what I ordered.
Service: 1
Updating my review as they've since renovated this location and I've had no problems with order mix ups in at least 3+ years. Lovely staff and atmosphere, solid location.
Atmosphere: 5
Food: 4
Service: 5
Awesome service, missed a couple of things but it was a huge order can’t complain 😅.
Pretty nice and had patience.
Atmosphere: 5
Food: 4
Service: 5
The barista was incredibly friendly and helpful, they made my visit a great experience! Excellent service with a smile.
Atmosphere: 3
Food: 4
Service: 5
The staff work hard at making sure you're satisfied with your order. However the atmosphere of the place leaves much to be desired. Between the loud conversations and the annoying music choices blaring from their sound system, it's like sitting in a cacophonous echo chamber. It's unfortunately not much better on their outside terrace which seems to attract what one might describe as street people types who despite a no smoking policy do so anyway, apparently with a Starbucks seal of approval, as staff never step in to intervene. There have been several occasions when I've had to leave without finishing my order because the atmosphere was so disagreeable and unmanageable.
Atmosphere: 2
Food: 3
Service: 4
Rude employees even though they are not busy they still don't assist customers they will just walk past ignoring you
Atmosphere: 1
Service: 1
Restaurantji Recommends
Summer skies drink was refreshing. Someone tried to cut in line and the barista wouldn’t allow it so kudos for that.
Atmosphere: 5
Food: 5
Service: 5
Pretty standard Starbucks with a wildly busy drive thru. Careful coming in and out, either as a car or pedestrian. But other than that, atmosphere is good, it can get loud though. They have a nice spot outside to sit, which can occasionally get loud as well though. Ha.
Atmosphere: 5
Service: 5
Thank you my fav barista for customizing my drink 👌
Atmosphere: 5
Food: 5
Service: 5
I love there pumpkin drinks it’s so phenomenal and they launched it last year I believe.
Atmosphere: 5
Food: 5
Service: 5
Very rude all baristas it’s like they don’t wanna serve you. They always say is that all everytime you order multiple items i had to order three coffees she had to rpeat after every coffe like what no mam i want more stuff zero customer service
Atmosphere: 1
Service: 1
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