I placed an pick up order today at 11:55 am and i picked my order within 3-4 minutes after placing. I ordered one medium double double and a plain croissant toasted with butter. The croissant was very chewy and hard to eat. It felt like that it was from the last day’s left over. I took one bite and had to throw it. I realized this after i got my bus to my work in west van. I had to buy a new one from park royal tim hortons. However, i have been a regular
Atmosphere: 5
Food: 1
Service: 5
Deedar Mustafa
Closed at 11:07 pm and not 12 am . !!!
GURJINDER SINGH
Waiting to long 1 person working in the morning took almost 20 minutes to get my coffee.
Eduardo Gutiérrez
The food is always at the right temperature and tastes fresh and all. But the service is really bad. They don't have any cup holders for you to take, and they won't give you your cup with a holder either. Two visits ago, I was burning my hands all the way on the sky train and today I had to ask if they had any holders. The lady didn't reply and just gave me one. When I was paying I used points for the coffee and then I switched to scan and pay but the system didn't do anything. I showed her and she didn't say anything. Just made a gesture as if saying "that's none of my business". So I used my physical card. I mean...small stuff that make you feel unwelcome and stupid. As in most Tim Hortons' shops, no one will ever clean the tables. You may have to clean a table some idiot customer before you left his dirty napkins and a couple of cups and a lot of scattered crumbs
Atmosphere: 2
Food: 5
Service: 2
Scott Van
Great
Atmosphere: 5
Food: 5
Service: 5
Harshraj Mahida
Worst Service, the store closes at 12 AM as per Google. We went there for a coffee at 10:45.There was a punjabi Indian girl who removed us from the store telling that store closes at 10:45 and she was also making faces. There was another Asian girl too who got ready to serve us coffee at 10:47 but the other girl denied.Also, when we told them that Google shows 12 AM as closing time, she said it is only for bakery items.We also asked if there is a board which shows open and close time, she said we don’t have any.My wife also asked her name, She told her name is Jate but my wife believes she gave a wrong name because she was punjabi and mostly they don’t have such names.If the owner of the store is reading this review, please reconsider everything about the girl. Your store is at really nice location, in the middle of the best city, and these people are just spoiling your customer base.Also please confirm if you store really closes at 10:45 PM?You don’t sell coffee after that?Because we travelled from Burnaby to your location to have coffee.
grab a burger and fries to eat on the skytrain ride home good service.
Service: 4
Don Schoengarth
The store shows open at 5am on Sunday. An employee tells us it opens at 6am. 5-6 people waiting outside. Get it together post correct times online, since you don't have hours posted at the store.McDonalds is next to this store it OPENS @ 5:30
Atmosphere: 1
Food: 1
Service: 1
Md kowshick Ahmed
Amazing customer service by one lady named Teresa. Really top notch. Cute smile on her face whenever i went there i got here somehow. Loved this store services as a tims fan.
Atmosphere: 5
Food: 5
Service: 5
Yuta Koike
Their washroom and outlet always out of
Service: 1
RJ M
Disorganized. Food was gross. Soup was 99% broth, but the 1% of actual contents in the soup were mushy and likely from last weeks batch.
Best Tim’s by
Atmosphere: 5
Food: 5
Service: 5
I placed an pick up order today at 11:55 am and i picked my order within 3-4 minutes after placing. I ordered one medium double double and a plain croissant toasted with butter. The croissant was very chewy and hard to eat. It felt like that it was from the last day’s left over. I took one bite and had to throw it. I realized this after i got my bus to my work in west van. I had to buy a new one from park royal tim hortons. However, i have been a regular
Atmosphere: 5
Food: 1
Service: 5
Closed at 11:07 pm and not 12 am . !!!
Waiting to long 1 person working in the morning took almost 20 minutes to get my coffee.
The food is always at the right temperature and tastes fresh and all. But the service is really bad. They don't have any cup holders for you to take, and they won't give you your cup with a holder either. Two visits ago, I was burning my hands all the way on the sky train and today I had to ask if they had any holders. The lady didn't reply and just gave me one. When I was paying I used points for the coffee and then I switched to scan and pay but the system didn't do anything. I showed her and she didn't say anything. Just made a gesture as if saying "that's none of my business". So I used my physical card. I mean...small stuff that make you feel unwelcome and stupid. As in most Tim Hortons' shops, no one will ever clean the tables. You may have to clean a table some idiot customer before you left his dirty napkins and a couple of cups and a lot of scattered crumbs
Atmosphere: 2
Food: 5
Service: 2
Great
Atmosphere: 5
Food: 5
Service: 5
Worst Service, the store closes at 12 AM as per Google. We went there for a coffee at 10:45.There was a punjabi Indian girl who removed us from the store telling that store closes at 10:45 and she was also making faces. There was another Asian girl too who got ready to serve us coffee at 10:47 but the other girl denied.Also, when we told them that Google shows 12 AM as closing time, she said it is only for bakery items.We also asked if there is a board which shows open and close time, she said we don’t have any.My wife also asked her name, She told her name is Jate but my wife believes she gave a wrong name because she was punjabi and mostly they don’t have such names.If the owner of the store is reading this review, please reconsider everything about the girl. Your store is at really nice location, in the middle of the best city, and these people are just spoiling your customer base.Also please confirm if you store really closes at 10:45 PM?You don’t sell coffee after that?Because we travelled from Burnaby to your location to have coffee.
Worst Tim Hortons ever, wrap was
Atmosphere: 1
Food: 1
Service: 1
It’s locked and closed. It’s 10:48pm on Thursday.
Staff is totally rude and worst
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
grab a burger and fries to eat on the skytrain ride home good service.
Service: 4
The store shows open at 5am on Sunday. An employee tells us it opens at 6am. 5-6 people waiting outside. Get it together post correct times online, since you don't have hours posted at the store.McDonalds is next to this store it OPENS @ 5:30
Atmosphere: 1
Food: 1
Service: 1
Amazing customer service by one lady named Teresa. Really top notch. Cute smile on her face whenever i went there i got here somehow. Loved this store services as a tims fan.
Atmosphere: 5
Food: 5
Service: 5
Their washroom and outlet always out of
Service: 1
Disorganized. Food was gross. Soup was 99% broth, but the 1% of actual contents in the soup were mushy and likely from last weeks batch.
Atmosphere: 1
Food: 1
Service: 1