Food was fair to good. Service was the worst. VERY SLOW and mostly nonexistent during the very long evening except for water, which oddly seemed to be the primary focus of the wait staff.. Atmosphere extremely loud and boisterous with people having to yell to be heard by anyone across the table. All and all not a very pleasant experience. Will not return. Too many better options within walking distance.
Atmosphere: 1
Food: 3
Service: 2
Valerie McIlroy
Sat April 6 Horrible experience after pre-testing Tutto a few weeks back, we booked a party of 8 for a specific quite table. However, staff changed us to the noisy centre area without a notice call. Waiter said the owner had preempted us for his group! Service failings included 1.45 minutes to get to the mains. The waiter responses included long waits for mains “they only arrive 20 minutes after appies cleared” … Whaaat?, - “no tablespoons available” needed for pasta dishes (one showed up with a birthday dessert).No offer to your guests for dessert except an odd scoop of ice cream with olive oil and salt delivered to the birthday girl (with a tablespoon?) The food when it arrived was great. We had to request the bill multiple times, with another 30 minutes waiting and being completely ignored. After we engaged the kind-hearted front of the house team, our complaint indicated a lot of layers to address concerns! By the way, the timing on the offer to come back to Tutto seemed misguided. Wine costs were then taken off the bill leaving $547.00 paid. However, this birthday celebration with our of country guests was sadly derailed with dreadful service and the added VERY noisy frustration. AWKWARD for everyone. In closing, suggest your excessive water service be replaced with offering wine, liquors, desserts, coffee with related menus.If in fact the owner bumped a party who booked a month early - maybe that says everything about Tutto!
Atmosphere: 2
Food: 4
Service: 1
Katrina Kae Asuncion T. Carriedo
Best affogato I've ever had. Quality of food and service is really worth it, and the price is quite reasonable and/or affordable. Really delectable!
Our first visit to Tutto's last night was a bit disappointing, primarily due to the service. The food was exceptional, and the atmosphere was lovely. However, our server's attitude was noticeable and detracted from our overall enjoyment. I hope that this feedback can be used constructively to enhance the dining experience for future.
Sean
Very solid restaurant. Food portions aren't huge. Wine was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Beef Carpaccio
Mike
Server made a mistake on our order. Clearly asked for the “Meatballs” appetizer & the Penne Arrabiata but received the Penne with one meatball on top. Asked both the food runner & the server for clarification on our order and they said this was correct. Finally, asked the server once more and she said she typed it in wrong and that we wouldn't be charged for the meatball. We were then unfortunately still charged for it.
PierreB
Bit of a "bait & switch" on the pasta feature, proclaimed 4 big prawns but the linguini came out with prawn/shrimp bits. Cream sauce underwhelming. Caesar salad was great. My guests enjoyed their meals.
My partner, Samantha, and I have become regulars here since we walk by on our way home. The team are all very nice and welcoming and the manager we met, Olaf, is great.Dinner choices are all great and there's a delicious selection of food and drink for happy hour.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Tiramisu Cake, Caesar Salad, Pizza Margherita, Ravioli Fatti in Casa, Spaghetti Di Mare, Rigatoni Bolognese, Wild Mushroom Risotto
A
This place treated my friends and I TERRIBLY on my birthday. I was here on the 27th of February at 5-9. Our server was a skinny lady with dark hair. First off, they got my reso time wrong, and I have proof that I made the reservation for 6 because the phone call was recorded using my app. They made my friends wait at the bar for an hour before giving us the table. Thought it would end there? No. The server didn't take our orders for nearly 15 minutes, and they didn't even come around to check if we were ready. But wait! It gets worse. When the server FINALLY came around, I ordered a drink, and the server never gave it to me..Okay, whatever...I ordered a second time. Thought they would at least make sure MY order is right, since I'm the birthday girl... Next comes the food...The food came, and it was mushy; practically tasteless! Why is the price so high for mushy, grey food? The server came around maybe 4 times max in a total of nearly 4 hours. It gets even worse. When it was time to get our coats, the lady took our coat check tickets. We were waiting at the door for 5 minutes while the server was chatting it up with another server...The manager seemed to get upset at her, as she had our tickets, and it was cold by the door. I could give 0 stars if I could. If you're in a group, don't come here. Your experience might be as bad as mine.
Atmosphere: 2
Food: 1
Service: 1
Tim Salcudean
Where there from 5:30 to 7:30. Had happy hour drinks, appetizers and pasta/risotto, then regular menu desert. The food, service and atmosphere were all excellent. Definitely a place to go before a concert (and probably after). We will be back.
Both food and cocktails exceed my expectation, and I am quite picky with Italian food. I ordered the Casarecce & sausage as main and it was sooooo sooo bueno!
Atmosphere: 4
Food: 5
Service: 5
Gorge our waiter was amazing. He knows his stuff and if he doesn't know he sends someone over who does! Thank you Gorge for helping me pick my wines. Was so nice to tell you what I liked and you just knew which wine I would enjoy. All the staff was friendly and working hard. The restaurant set up reminded me of the dining area on a cruise ship (in smaller form) The most important thing was, the food was heaven in my mouth. Glad we found this treasure chest
Food was fair to good. Service was the worst. VERY SLOW and mostly nonexistent during the very long evening except for water, which oddly seemed to be the primary focus of the wait staff.. Atmosphere extremely loud and boisterous with people having to yell to be heard by anyone across the table. All and all not a very pleasant experience. Will not return. Too many better options within walking distance.
Atmosphere: 1
Food: 3
Service: 2
Sat April 6 Horrible experience after pre-testing Tutto a few weeks back, we booked a party of 8 for a specific quite table. However, staff changed us to the noisy centre area without a notice call. Waiter said the owner had preempted us for his group! Service failings included 1.45 minutes to get to the mains. The waiter responses included long waits for mains “they only arrive 20 minutes after appies cleared” … Whaaat?, - “no tablespoons available” needed for pasta dishes (one showed up with a birthday dessert).No offer to your guests for dessert except an odd scoop of ice cream with olive oil and salt delivered to the birthday girl (with a tablespoon?) The food when it arrived was great. We had to request the bill multiple times, with another 30 minutes waiting and being completely ignored. After we engaged the kind-hearted front of the house team, our complaint indicated a lot of layers to address concerns! By the way, the timing on the offer to come back to Tutto seemed misguided. Wine costs were then taken off the bill leaving $547.00 paid. However, this birthday celebration with our of country guests was sadly derailed with dreadful service and the added VERY noisy frustration. AWKWARD for everyone. In closing, suggest your excessive water service be replaced with offering wine, liquors, desserts, coffee with related menus.If in fact the owner bumped a party who booked a month early - maybe that says everything about Tutto!
Atmosphere: 2
Food: 4
Service: 1
Best affogato I've ever had. Quality of food and service is really worth it, and the price is quite reasonable and/or affordable. Really delectable!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrata Salad, Wild Mushroom Risotto
Great food, just what we wanted, George the waiter was excellent. You have to try the ice creme with salt & olive oil for desert!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Prosciutto and Cheese
Tasty calamari! Great portion and fair price. Server was attentive.
Atmosphere: 5
Food: 4
Service: 4
Yaletown happy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Margherita, Beef Carpaccio, Burrata Salad, Wild Mushroom Risotto, Grilled Octopus
Our first visit to Tutto's last night was a bit disappointing, primarily due to the service. The food was exceptional, and the atmosphere was lovely. However, our server's attitude was noticeable and detracted from our overall enjoyment. I hope that this feedback can be used constructively to enhance the dining experience for future.
Very solid restaurant. Food portions aren't huge. Wine was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Beef Carpaccio
Server made a mistake on our order. Clearly asked for the “Meatballs” appetizer & the Penne Arrabiata but received the Penne with one meatball on top. Asked both the food runner & the server for clarification on our order and they said this was correct. Finally, asked the server once more and she said she typed it in wrong and that we wouldn't be charged for the meatball. We were then unfortunately still charged for it.
Bit of a "bait & switch" on the pasta feature, proclaimed 4 big prawns but the linguini came out with prawn/shrimp bits. Cream sauce underwhelming. Caesar salad was great. My guests enjoyed their meals.
Restaurantji Recommends
My partner, Samantha, and I have become regulars here since we walk by on our way home. The team are all very nice and welcoming and the manager we met, Olaf, is great.Dinner choices are all great and there's a delicious selection of food and drink for happy hour.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Tiramisu Cake, Caesar Salad, Pizza Margherita, Ravioli Fatti in Casa, Spaghetti Di Mare, Rigatoni Bolognese, Wild Mushroom Risotto
This place treated my friends and I TERRIBLY on my birthday. I was here on the 27th of February at 5-9. Our server was a skinny lady with dark hair. First off, they got my reso time wrong, and I have proof that I made the reservation for 6 because the phone call was recorded using my app. They made my friends wait at the bar for an hour before giving us the table. Thought it would end there? No. The server didn't take our orders for nearly 15 minutes, and they didn't even come around to check if we were ready. But wait! It gets worse. When the server FINALLY came around, I ordered a drink, and the server never gave it to me..Okay, whatever...I ordered a second time. Thought they would at least make sure MY order is right, since I'm the birthday girl... Next comes the food...The food came, and it was mushy; practically tasteless! Why is the price so high for mushy, grey food? The server came around maybe 4 times max in a total of nearly 4 hours. It gets even worse. When it was time to get our coats, the lady took our coat check tickets. We were waiting at the door for 5 minutes while the server was chatting it up with another server...The manager seemed to get upset at her, as she had our tickets, and it was cold by the door. I could give 0 stars if I could. If you're in a group, don't come here. Your experience might be as bad as mine.
Atmosphere: 2
Food: 1
Service: 1
Where there from 5:30 to 7:30. Had happy hour drinks, appetizers and pasta/risotto, then regular menu desert. The food, service and atmosphere were all excellent. Definitely a place to go before a concert (and probably after). We will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Focaccia Della Casa, Tiramisu Cake, Gnocchi, Rigatoni Bolognese, Wild Mushroom Risotto
Both food and cocktails exceed my expectation, and I am quite picky with Italian food. I ordered the Casarecce & sausage as main and it was sooooo sooo bueno!
Atmosphere: 4
Food: 5
Service: 5
Gorge our waiter was amazing. He knows his stuff and if he doesn't know he sends someone over who does! Thank you Gorge for helping me pick my wines. Was so nice to tell you what I liked and you just knew which wine I would enjoy. All the staff was friendly and working hard. The restaurant set up reminded me of the dining area on a cruise ship (in smaller form) The most important thing was, the food was heaven in my mouth. Glad we found this treasure chest