Food was delicious. Pricey, but I’d be willing to come back and pay again if it wasn’t for the service we received.
When my wife and I arrived, there were only three other tables with patrons. So we expected our food to come within 15-20 mins after ordering.
Now when we placed our order, our waitress asked if we wanted all our food to arrive at the same time. We said “yes,” because we were in a hurry, so we explicitly requested our three mains to arrive together, and our one dessert to arrive after. Our server acknowledged our request and said they’d do it.
But after waiting 30 minutes (and feeling utterly famished), our first dish arrived, alone. We were shocked, but expected our next few dishes to come very shortly after because we were TOLD it would be done. But after waiting another fifteen minutes, there was still no sign of our food.
So after waiting over 45 minutes, we called a waitress and asked when the rest of our food was coming, because we had an appointment later that night we didn’t want to be late for (and we did not expect to be waiting for our food for 45+ minutes). The waitress (who was kind) kindly informed us that our entrees would be ready in 5 minutes. So we thanked her, and asked her to bring our dessert at the SAME TIME because we were in a hurry (a scoop of sesame ice cream and a spray of whipping cream). So she acknowledged our request and said it would be done.
But after five minutes, nothing. Almost 15 minutes later, our two entrees arrive. And when they did, one of our dishes which showed seaweed pictured on the menu came without any seaweed. But even worse? The dessert we requested and were TOLD would arrive with our food wasn’t there. It was at this moment I decided I was never coming back here again.
I had high hopes for this restaurant. We received zero apology or any acknowledgment for their inability to deliver on their word. We had to ask for the dessert AGAIN which took even more waiting, and when we arrived at our next appointment we were 25 minutes late.
Meanwhile, the “table of two” next to us was ordering dozens of items and receiving them five to ten minutes after they’d order. A table of four patrons behind us arrived AFTER we did, ordered, received, and ate all their food, then LEFT before we had even received ours. My wife and I felt utterly neglected, ignored, and overlooked. Not sure how they got their awards.
Jesus' little lam
We were the first few customers arrived the restaurant and placed the order, after our first dish, we waited for almost 1 hour to get the rest of the dishes. The kitchen was too slow. The portion was too small, but the food tasted good.
kally
My new favourite spot. Food was very good and waitresses were super kind.
Jonathan Ng
All of our selections were incredible. Service was great, all round great experience.
deekshitha rama nandini kumbala
This is our first time visiting there, we loved the skewers the service was very friendly. It didn’t took much long for the food to arrive. Overall good food with good ambiance.
Sohee kim
The lunch special was a decent deal. The interior is cool, the food is fresh 👌
Elizabeth Lewis
Has sand in spinach. There was one time I said their food shiokara is super salty they said they don’t care. Asked me to keep eating.
Dav Man
Super authentic food. Very yummy. Reminds me of Japan. Service is friendly. Definitely recommend if you want to try real Izakaya.
Kenneth Ip
Food was delicious 🤤 and real Japanese taste. The services is above average. The space are limited and a bit noisy in the background.
Sylvia Lan
Authentic Japanese izakaya with traditional binchotan charcoal that added a smoky flavour!
From the moment you step in, the cozy ambiance and the aroma of sizzling yakitori skewers transport you straight to the heart of Japan. Their menu boasts a variety of mouth-watering options, but the highlights are undoubtedly the yakitori selections.
Chicken and pork skewers were always grilled to perfection every time I dine at Zakkushi, but somehow the quality of beef skewers were on and off sometimes.
My must-order items are Momo Teriyaki, Cheese Mochi Maki, Norimayo Tsukune and Atsuyaki Tamago
I’ve been coming to this restaurant for years, but after dining here yesterday, I was shocked by the changes. The menu has changed, prices have gone up drastically, and portions have gotten smaller. The biggest shock was paying $17 for a tiny piece of Wagyu skewer and I’m not exaggerating. Other skewers are nearly $4 each, which feels overpriced for what you get. That said, the service is still consistent, but overall, it’s not the same value it used to be.
Ada
Food taste good, but I found the seating to be a bit squished. Parking is also limited.
Qniucy Peterson
The food was enjoyable. However, I was genuinely shocked by the stark contrast in attitude from the male staff member at the entrance. His behavior was rude and unwelcoming — as if I had somehow offended him just by walking in. It felt disrespectful and completely inappropriate for someone in a customer-facing role. After checking other Google reviews, I noticed this is not an isolated incident. If he is under stress, he may need time off or a serious adjustment in attitude. Thank you to the female staff and kitchen team. I plan to return next week and if this male staff member’s behavior hasn’t improved, I will address the issue directly with him.
james hong
Yakidori when became the highest priced foods? Other than that, comfy chair, clean place and foods. Okay. Two pieces of chicken and negi how much? Remember yakitori place. Your prices went to far in prices. Sake 100 mls. I am not sure that small glass is that much. Way....way too much priced.
Could Be Anyone
Tiny booths (reminded me of Japan where everything is small), tiny skewers, no parking available on a Sat evening (4pm). We paid $100 for 2 people and I can’t say we ate a lot. Tried all chicken skewers and a couple of beef. Seafood salad was good, but again, the portion is veeeery small. Beef was not tender at all, do not recommend. Not impressed, would’t go again even though it’s a rare place in Vancouver where they use charcoal grill.
Food was delicious. Pricey, but I’d be willing to come back and pay again if it wasn’t for the service we received.
When my wife and I arrived, there were only three other tables with patrons. So we expected our food to come within 15-20 mins after ordering.
Now when we placed our order, our waitress asked if we wanted all our food to arrive at the same time. We said “yes,” because we were in a hurry, so we explicitly requested our three mains to arrive together, and our one dessert to arrive after. Our server acknowledged our request and said they’d do it.
But after waiting 30 minutes (and feeling utterly famished), our first dish arrived, alone. We were shocked, but expected our next few dishes to come very shortly after because we were TOLD it would be done. But after waiting another fifteen minutes, there was still no sign of our food.
So after waiting over 45 minutes, we called a waitress and asked when the rest of our food was coming, because we had an appointment later that night we didn’t want to be late for (and we did not expect to be waiting for our food for 45+ minutes). The waitress (who was kind) kindly informed us that our entrees would be ready in 5 minutes. So we thanked her, and asked her to bring our dessert at the SAME TIME because we were in a hurry (a scoop of sesame ice cream and a spray of whipping cream). So she acknowledged our request and said it would be done.
But after five minutes, nothing. Almost 15 minutes later, our two entrees arrive. And when they did, one of our dishes which showed seaweed pictured on the menu came without any seaweed. But even worse? The dessert we requested and were TOLD would arrive with our food wasn’t there. It was at this moment I decided I was never coming back here again.
I had high hopes for this restaurant. We received zero apology or any acknowledgment for their inability to deliver on their word. We had to ask for the dessert AGAIN which took even more waiting, and when we arrived at our next appointment we were 25 minutes late.
Meanwhile, the “table of two” next to us was ordering dozens of items and receiving them five to ten minutes after they’d order. A table of four patrons behind us arrived AFTER we did, ordered, received, and ate all their food, then LEFT before we had even received ours. My wife and I felt utterly neglected, ignored, and overlooked. Not sure how they got their awards.
We were the first few customers arrived the restaurant and placed the order, after our first dish, we waited for almost 1 hour to get the rest of the dishes. The kitchen was too slow. The portion was too small, but the food tasted good.
My new favourite spot. Food was very good and waitresses were super kind.
All of our selections were incredible. Service was great, all round great experience.
This is our first time visiting there, we loved the skewers the service was very friendly. It didn’t took much long for the food to arrive. Overall good food with good ambiance.
The lunch special was a decent deal. The interior is cool, the food is fresh 👌
Has sand in spinach. There was one time I said their food shiokara is super salty they said they don’t care. Asked me to keep eating.
Super authentic food. Very yummy. Reminds me of Japan. Service is friendly. Definitely recommend if you want to try real Izakaya.
Food was delicious 🤤 and real Japanese taste. The services is above average. The space are limited and a bit noisy in the background.
Authentic Japanese izakaya with traditional binchotan charcoal that added a smoky flavour!
From the moment you step in, the cozy ambiance and the aroma of sizzling yakitori skewers transport you straight to the heart of Japan. Their menu boasts a variety of mouth-watering options, but the highlights are undoubtedly the yakitori selections.
Chicken and pork skewers were always grilled to perfection every time I dine at Zakkushi, but somehow the quality of beef skewers were on and off sometimes.
My must-order items are Momo Teriyaki, Cheese Mochi Maki, Norimayo Tsukune and Atsuyaki Tamago
Restaurantji Recommends
I’ve been coming to this restaurant for years, but after dining here yesterday, I was shocked by the changes. The menu has changed, prices have gone up drastically, and portions have gotten smaller. The biggest shock was paying $17 for a tiny piece of Wagyu skewer and I’m not exaggerating. Other skewers are nearly $4 each, which feels overpriced for what you get. That said, the service is still consistent, but overall, it’s not the same value it used to be.
Food taste good, but I found the seating to be a bit squished. Parking is also limited.
The food was enjoyable.
However, I was genuinely shocked by the stark contrast in attitude from the male staff member at the entrance. His behavior was rude and unwelcoming — as if I had somehow offended him just by walking in. It felt disrespectful and completely inappropriate for someone in a customer-facing role.
After checking other Google reviews, I noticed this is not an isolated incident. If he is under stress, he may need time off or a serious adjustment in attitude.
Thank you to the female staff and kitchen team. I plan to return next week and if this male staff member’s behavior hasn’t improved, I will address the issue directly with him.
Yakidori when became the highest priced foods? Other than that, comfy chair, clean place and foods. Okay. Two pieces of chicken and negi how much? Remember yakitori place. Your prices went to far in prices. Sake 100 mls. I am not sure that small glass is that much. Way....way too much priced.
Tiny booths (reminded me of Japan where everything is small), tiny skewers, no parking available on a Sat evening (4pm). We paid $100 for 2 people and I can’t say we ate a lot. Tried all chicken skewers and a couple of beef. Seafood salad was good, but again, the portion is veeeery small. Beef was not tender at all, do not recommend. Not impressed, would’t go again even though it’s a rare place in Vancouver where they use charcoal grill.
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