McDonald's
1567 Cedar Hill Cross Rd, Victoria
(250) 952-3610
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Bring the chicken Mcdo!!!!!!!!!!! You guys will run KFC outta business if you bring the chicken Mcdo with rice!!!!!! There is an ongoing GROWING Philippino community and I think others would grow to enjoy this product!! Push for it, send this to corporate please. Just imagine all of your restaurants packed just like they are in the PHILIPPINES, you need FAMILY MEAL sized fries at a competitive price!!! SELL BUCKETS OF CHICKEN TOO AS A FAMILY MEAL. This ECONOMY needs it and would bring more family’s out to eat!! Forget a kids meal, what about a FAMILY meal!!!!!!!!!
This McDonald’s location has consistently disappointed me with frequent mistakes in my orders. Most recently, I had an issue with a wrap I purchased a few days ago and paid for with cash. I called in to address the problem, and a staff member took my name and number, assuring me that the issue was noted in a book and that I would receive a replacement wrap during my next visit.
However, when I returned, I was met with unhelpful and rude service from a manager named Rachel. She insisted I provide a code that was never given to me during the phone call. After a frustrating back-and-forth over a wrap worth roughly $9, I decided to go home to look for a receipt—only to realize I was never given one. I made the mistake of trusting their word over the phone.
This experience reflects a serious lack of customer service and accountability. As someone who lives just around the corner and has been a regular customer, I expected better. I plan to escalate this issue further and will be mentioning the manager by name. At this point, it’s not even about the money—it’s about the principle of keeping your word and treating customers with respect.
It would be lot better if there's a wide range of choices for when ordering mac flurries, such as mocha...
They are slow a little bit
The team that does the morning shift drive thru are THE BEST AROUND. Truly setting the gold standard every time.
Lukshe is really smart and professional, I've had a great experience, and he was kind enough to throw in a treat , i will come back to mcdonalds only because of the experience i had with Lukshe
When I say this is the nicest McDonald's in the world other than the one on Kramer Korner in Regina SK you believe me! Spotless dining room and attentive staff. Nice and spacious too! The perfect place for a nice date night
The service was fast and friendly and the food was decent.
Kids are the stars ⭐️ 💫✨
A must-have weekly :)
Restaurantji Recommends
Good for a McDonald's. The food is always fresh, soda machines all accurate, floors and surfaces are usually clean, good service. Love the mcgriddles and the big macs.
Food orders always wrong, missing a burger or sometimes chicken nuggets. I mean, always.
I had a filet of fish with extra tarter sauce & milk & my partner had a big Mac with extra sauce & we split a large🍟. It was very slow so our 🍔's were made as we ordered, nice & hot & fresh. But we had to return the fries for they were cold & soggy. Not sure why they tried to pawn them off on us when they had obviously been sitting under a heat lamp for some time. Especially since when we took them back to complain they had just pulled some nice fresh hot ones out of the oil. If they had given the proper fries to begin with. I would have given them higher stars.
It is a McDonalds. We expect and receive the food to which we are accustomed. The ingredients, setting, staff hiring practices, and ownerships have changed over the decades. It is neither good nor bad. It is what we all expect from a McDonalds.
Unfriendly workers and bad atmosphere
Loading...