Review for store at 1699 University Ave, in Waterloo, IA. I ordered a pizza bowl, and cheese sticks to be delivered around 9:45 pm. At around 11:00 pm and pizza had not arrived. I used the tracking to track the pizza and the app said pizza was delivered. I checked my front steps, no pizza. I checked my side steps and my order had been left on the steps. When I called to complain, I was told that the driver knocked a few times. Asked why he did not ring the doorbell, I was told, not all doorbells work. This was also a prepaid order, so I suggest not prepaying for your order, because then maybe they will ring the doorbell so they can get paid.
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Priya Sharma
GREAT CUSTOMER SERVICE +1 8O5 41O 56OO NO NONSENSE and GREAT ASSISTANCE!!!
Collin Mills
Pizza dough wasn’t cooked on bottom of the pizza’s we ordered. So doughy, we didn’t feel it was safe to eat. Atascocita Tx location
Belkice Weiss
This is one of the Best locations! The owner is a kind gentle human, and is often the one serving you. (PSs. She always gives you a discount here and there.)The Doe is the best in this city hands down! Not frozen and no added preservatives. This place is a must ?
Atmosphere: 5
Food: 5
Service: 5
Gielyn Adra
I love the taste of their pizza flavors and their services.
Atmosphere: 5
Food: 5
Service: 5
belay wolde
Customer service are the best
Atmosphere: 5
Food: 5
Service: 5
Josh Darian
Come here at least twice a week, amazing service and food !
Atmosphere: 5
Food: 5
Service: 5
Kulvir Singh
Great Pizza!!!! Very nice staff
Alex Hunter
Had a lovely experience with the friendly staff, although it was busy they came and took my order straight away!! I’m not one to order online too often but this is genuinely one of my new favorite spots. Thank you papa John’s!
I ordered a Shaq-a-roni pizza and asked for it to be cooked “well done” (a standard menu option). When it arrived it was *barely* cooked, just enough so that the bottom of the crust was set but the dough underneath the toppings was completely raw. Despite the pizza arriving quite quickly, it was lukewarm at best. I’m guessing that their oven is either malfunctioning or improperly set.
I reached out via the official complaint form on the website immediately after the pizza was delivered. I has been two days since then and I have still not heard back.
All in all, a waste of $35
Food: 1
Service: 3
brody rivers
I would've ordered from here if the was a pay at door option online
abed alkareem
Pizza is super delicious,crust is perfectly cooked Has a very friendly staff .definitely recommend
Atmosphere: 5
Food: 5
Service: 5
B Ostertag
Probably the worst pizza I've ever had
Food: 1
J Austin
Awful. The worst takeout pizza I’ve had in years. Thin crust was like cardboard. Sauce had no flavor. Minimal toppings .
Review for store at 1699 University Ave, in Waterloo, IA. I ordered a pizza bowl, and cheese sticks to be delivered around 9:45 pm. At around 11:00 pm and pizza had not arrived. I used the tracking to track the pizza and the app said pizza was delivered. I checked my front steps, no pizza. I checked my side steps and my order had been left on the steps. When I called to complain, I was told that the driver knocked a few times. Asked why he did not ring the doorbell, I was told, not all doorbells work. This was also a prepaid order, so I suggest not prepaying for your order, because then maybe they will ring the doorbell so they can get paid.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
GREAT CUSTOMER SERVICE +1 8O5 41O 56OO NO NONSENSE and GREAT ASSISTANCE!!!
Pizza dough wasn’t cooked on bottom of the pizza’s we ordered. So doughy, we didn’t feel it was safe to eat. Atascocita Tx location
This is one of the Best locations! The owner is a kind gentle human, and is often the one serving you. (PSs. She always gives you a discount here and there.)The Doe is the best in this city hands down! Not frozen and no added preservatives. This place is a must ?
Atmosphere: 5
Food: 5
Service: 5
I love the taste of their pizza flavors and their services.
Atmosphere: 5
Food: 5
Service: 5
Customer service are the best
Atmosphere: 5
Food: 5
Service: 5
Come here at least twice a week, amazing service and food !
Atmosphere: 5
Food: 5
Service: 5
Great Pizza!!!! Very nice staff
Had a lovely experience with the friendly staff, although it was busy they came and took my order straight away!!
I’m not one to order online too often but this is genuinely one of my new favorite spots.
Thank you papa John’s!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bread Sticks, Pepperoni Pizza, Shaq-A-Roni Pizza
Restaurantji Recommends
I ordered a Shaq-a-roni pizza and asked for it to be cooked “well done” (a standard menu option). When it arrived it was *barely* cooked, just enough so that the bottom of the crust was set but the dough underneath the toppings was completely raw. Despite the pizza arriving quite quickly, it was lukewarm at best. I’m guessing that their oven is either malfunctioning or improperly set.
I reached out via the official complaint form on the website immediately after the pizza was delivered. I has been two days since then and I have still not heard back.
All in all, a waste of $35
Food: 1
Service: 3
I would've ordered from here if the was a pay at door option online
Pizza is super delicious,crust is perfectly cooked
Has a very friendly staff .definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Probably the worst pizza I've ever had
Food: 1
Awful. The worst takeout pizza I’ve had in years. Thin crust was like cardboard. Sauce had no flavor. Minimal toppings .
Food: 1
Service: 1
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